Remote Customer service Jobs • US

VF Corporation is seeking customer care representatives for seasonal full-time remote roles, supporting brands like The North Face, Vans, and Timberland. Provide exceptional customer service by responding efficiently, accurately, and courteously to customer transactions through inbound calls, live chat, and email. Process product orders, assist with inquiries, and manage return authorizations and credits.

In this pivotal role, you will be the guiding force for enterprises embarking on an exciting journey of transformation, helping them unlock new levels of efficiency and success as they adopt our solutions for the very first time. You will drive customer success and thrive in an environment where innovation meets opportunity, empowering clients to embrace automation and redefine their workflows.

Provide basic technical support regarding all inquiries and requests concerning our platforms via ticketing system, phone and/or email. Maintain multiple ticketing queues/mailboxes alongside of other team members. Take and record incoming phone calls. Provide training for key users and ensure the continuous support of the users of our systems. Complete integration of new carriers onto the platforms. Become one of the main contacts for new and existing customers. Meet deadlines of all projects.

As a Customer Service Rep II, you will process death claims, payout and modify future payments by responding to annuitant inquiries via mail, fax, or telephone, requiring direct interaction and follow-up on missing information. This role offers an opportunity for career growth in a financial industry providing financial security, where you'll handle customer service requests and prioritize tasks efficiently.

Serve as the main point of contact for a portfolio of customers, ensuring they successfully utilize our platform to achieve their business goals. Lead customer implementations of our products through workflow discovery, workflow design, and change management plans for go-live. Monitor usage data and proactively reach out to customers to encourage deeper product engagement.

As a Residential Support Representative, you will be responsible for driving consumer loyalty for the Security business through exceptional customer service, warranty support, pre-purchase support, technical support, and issue resolution. You will provide positive customer experiences to help troubleshoot basic technical problems, primarily through phone calls, and develop a basic level of understanding of Allegion products.

You will provide support to customers and clients of SSRN's website and products by troubleshooting, recreating, and resolving complex issues raised, documenting and escalating when necessary to third level engineering. You will investigate system errors, deliver excellent service, and maintain detailed records of customer interactions.

As a SMB Client Success Manager, you will be responsible for helping Wealth.com clients achieve expected outcomes. This role involves maintaining and growing relationships with small to medium-sized clients, ensuring satisfaction, driving revenue growth, and identifying opportunities for expansion and cross-selling in a B2B2C customer model.

We’re seeking passionate, motivated individuals to become Dream Destination Designers —travel specialists who help clients turn their vacation goals into reality. This role allows you to work remotely while planning memorable travel experiences from start to finish. This opportunity includes training, certification, and access to world-class travel suppliers—no experience required.

We’re looking for a strategic and experienced Enterprise Customer Success Manager to join our Customer Success team at CaptivateIQ. In this role, you will be the trusted advisor to our largest and most complex customers (2,000+ employees), driving value realization, retention, and growth. As an Enterprise CSM, you’ll own the full customer lifecycle — from onboarding and adoption through renewal and expansion.