Remote Customer service Jobs · US

Job listings

$73,000–$100,000/yr

  • Ensure compliance and program requirements for a specialized K-12 educational program in Indiana.
  • Serve as the subject matter expert, translating complex requirements into actionable guidance for teachers and staff.
  • Monitor program fidelity through data, audits, and risk identification, driving continuous improvements.

OpenEd is a technology company dedicated to providing customized, world-class education to every learner, serving over 100,000 students and growing rapidly. Their culture, with an eNPS of 76, emphasizes values like customer obsession, action, and feedback, fostering a supportive and collaborative environment.

  • Provides outstanding customer service and resolves inquiries via phone, email, or in person.
  • Supports dealership operations including billing, inventory, and training across multiple locations.
  • Travels at least 50% of the time to ensure consistent service standards and drive continuous improvement.

Packard Culligan Water is a family-owned dealership group providing water treatment products and services. They operate multiple locations with a culture focused on accountability, relationships, and exceeding expectations for customers and employees.

$60,000–$80,000/yr

  • Manage projects from brief to delivery, ensuring timelines, budgets, and quality standards are met.
  • Build trusted client relationships and coordinate cross-functional teams for seamless project delivery.
  • Manage project finances including estimates, tracking, reconciliation, and forecasting.

Nucleus Global is a global leader in medical communications with locations across Europe, US, and APAC, serving over 90 clients. It is part of the Inizio Medical group, which includes three top medical communications companies, offering unmatched scale and expertise.

  • Provide quality customer service by handling inbound and outbound calls professionally.
  • Take accurate notes, schedule appointments, and process orders with attention to detail.
  • Maintain multitasking abilities while following scripts and documenting calls effectively.

AnswerAide provides 24/7 telephone answering services and customer service outsourcing for businesses. Their supportive team culture emphasizes training and appreciation, helping employees thrive in a positive work environment.

  • Provide end-to-end support to key community members, including the Luxury segment, ensuring complete resolution of issues.
  • Communicate in English and Spanish, handling complex cases with autonomy and high hospitality standards.
  • Collaborate with stakeholders, manage emergencies, and drive performance improvements.

Airbnb connects travelers with unique stays and experiences offered by hosts in almost every country. With over 5 million hosts and 2 billion guest arrivals, it fosters a culture of inclusion and belonging.

$76,500–$81,000/yr

  • Manage and retain a book of customers under $20-30k ARR, driving adoption through playbooks and proactive outreach.
  • Build strong relationships with stakeholders, identify risks using health analytics, and deliver personalized recommendations.
  • Meet or exceed quarterly ARR retention and expansion quota targets, documenting progress and managing escalations.

Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout.

  • Handle inbound and outbound calls and chats to verify customer information for Truck Share 24/7 rentals.
  • Ensure compliance with U-Haul policies while assisting multiple customers simultaneously via phone and digital channels.
  • Must be fluent in Spanish and English, with strong listening, communication, and multitasking skills.

U-Haul provides do-it-yourself moving equipment and services for households, a concept pioneered in 1945. It is a large company with a culture of health and wellness, emphasizing customer service and teamwork.

$85,000–$100,000/yr
US 4w PTO

  • Serve as a trusted advisor and primary customer advocate, building strong relationships.
  • Lead customer onboarding, training, and adoption to ensure value realization.
  • Proactively identify customer needs and partner with cross-functional teams to improve retention.

DrFirst empowers providers and patients through intelligent medication management solutions. They are a successful Healthcare IT company experiencing significant growth, with a collaborative culture of smart colleagues.

  • Provide product and service information to customers and answer their coverage questions.
  • Develop and maintain a knowledge base of evolving products and services.
  • Review customer agreements to develop cost-effective plans.

We are a leading supplemental benefits company with over 65 years of experience. We are expanding our team and looking for ambitious individuals to join our remote workforce.

  • Act as liaison between client contacts and the VA, handling patient health information with extreme privacy.
  • Analyze VA claim payments using proprietary software to ensure compliance with state fee schedules.
  • Research, request, and submit medical records with claims to the VA or TriWest for correct reimbursement.

EnableComp provides specialty revenue cycle management solutions for healthcare organizations, leveraging over 24 years of expertise and an intelligent automation platform. The company has been a multi-year recipient of the Top Workplaces award and is among the top one percent of companies on the Inc. 5000 list for eleven years.