Remote Customer service Jobs • US

This VP of Customer Experience role at Appcues will lead the Customer Success and Support organization, focusing on elevating customer service, owning Gross Revenue Retention, managing a team of 15, and ensuring customers achieve measurable ROI through scalable systems and processes.

As a Senior Customer Success Manager, you’ll lead a book of mid-market accounts, act as a senior post-sale escalation point, and contribute to process and customer success strategy improvements. This role involves building strong relationships with customers and partners, advising them on adoption strategies, and uncovering upsell opportunities. You will also provide product education, manage customer relationships, and advocate for customer needs within HealthJoy.

As a customer service representative, you will field customer inquiries and find innovative ways to respond. Your responsibilities include connecting with customers via phone, email, chat, and social media to address their questions and concerns, calmly resolving and de-escalating issues, and escalating interactions when necessary.

The Customer Success Associate provides a premier customer experience for the existing client base by offering excellent support and ensuring clients maximize the Raptor solution. They will work closely with sales, technical support, and professional services to support and inform clients throughout their journey.

Customer Success Managers ensure Trimble Transportation customers have an incredible experience while achieving their desired objectives by building thriving partnerships with clients, aligning customer business goals to an approach that maximizes value realization from Trimble Transportation products and solutions. This role ensures high customer satisfaction levels, successful engagement with products, increased retention and growth.

As a Practice Operations Partner, you will be a vital part of our specialized Customer Success team, serving as the primary operational liaison between our clinicians and Osmind offerings. Your focus will be on optimizing practice workflows, ensuring smooth adoption and ongoing use of our EHR and RCM services, and ultimately enabling clinicians to focus on patient care.

Analyze and adjudicate dental claims with complicated treatment plans to ensure accurate benefits administration. You will be responsible for analyzing and processing dental claims, administering claim processing guidelines, investigating provider reconsideration requests, and providing dental expertise to internal and external contacts.

Looking for enthusiastic, self-driven individuals to assist existing and prospective clients. This position involves working with multiple clients daily, delivering outstanding service and product knowledge.

This is a fast-paced opportunity within a rapidly growing company. You’ll work directly with real families facing real challenges, empowering underserved communities to take one of the most transformative steps of their lives: accessing quality care. You will own and drive family growth by making 50–60 calls per day to prospective families, build and manage the pipeline, and champion our families providing support and guidance as they navigate the complexities of healthcare.

Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide personalized recommendations based on clients’ preferences and budgets. Work closely with top travel suppliers to secure exclusive deals and promotions. Stay informed on industry trends, travel policies, and supplier offers.