Determine patient qualification for financial assistance programs and payment arrangements using confidential financial information.
Verify insurance coverage, obtain authorizations, and provide price estimates for scheduled procedures.
Serve as a liaison between patients, providers, and internal departments to coordinate benefits and collect patient portions.
CommonSpirit Health is a large healthcare system with over 700 care sites across the U.S., serving nearly one in four Americans. The culture emphasizes compassion, community health, and employee commitment to a greater cause.
Review and process audit worksheets to ensure compliance with business rules and regulatory guidelines.
Proactively communicate audit results to insureds and agents via email and coordinate billing transitions.
Contribute to process improvements by documenting best practices and providing feedback.
Pie Insurance leverages technology to make commercial insurance affordable and easy for small businesses. They are a diverse team of builders and entrepreneurs driven by core values.
Manage high volume of outbound and inbound new patient onboarding calls.
Build trust with patients and clinical care team through exceptional omnichannel customer service.
Collaborate with interdisciplinary care team to schedule visits and support patient goals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a growing, innovative organization focused on interdisciplinary teamwork and improving patient outcomes.
Lead all post-sales activities for mid-market customers through onboarding, implementation, product expertise, renewal, and upsell opportunities.
Partner with Account Managers to drive renewal and expansion within your book of business.
Act as the voice of the customer within Vanta, influencing strategy and product priorities to drive adoption and retention.
Vanta provides a Trust Management Platform that helps businesses automate security monitoring and compliance for standards like SOC 2, HIPAA, and ISO 27001. Founded in 2018, Vanta has a kind and talented team and has experienced exponential growth.
Assist the Creator Support team in managing inbound requests and ensuring timely resolution.
Troubleshoot technical issues, escalate complex cases, and maintain accurate records of product issues.
Contribute to building support resources like FAQs and knowledge base articles, partnering with cross-functional teams.
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale, helping brands run performance-driven creator programs. Recently becoming a unicorn with a $1.5B valuation, the company values fast-moving, impact-driven work alongside accomplished teammates.
As an Engagement Manager, you lead customer implementations and ensure healthcare organizations realize value from Axuall's solutions.
You develop implementation strategies, build trusted partnerships, and coordinate cross-functional teams to deliver successful business outcomes.
The ideal candidate brings experience in enterprise software implementation, project management, and customer success, preferably in healthcare.
Axuall is a clinical workforce intelligence company that provides a national real-time practitioner data network to healthcare organizations. The company is backed by over two dozen leading healthcare organizations and focuses on improving clinical workforce efficiency.
Manage a portfolio of named accounts to drive revenue growth through renewals, cross-sells, and upsells.
Build strong relationships with senior management and C-level executives, providing strategic guidance on cybersecurity best practices.
Conduct quarterly business reviews and ensure high levels of customer engagement and adoption of Keeper solutions.
Keeper Security provides cybersecurity solutions including password management and zero-trust privileged access management. Trusted by millions of users and thousands of organizations, the company offers a fast-paced, collaborative environment with opportunities for growth.
Provide world-class client support by answering calls and help tickets from camp directors, staff, and parents with empathy and ownership.
Develop deep knowledge of the Campminder platform through a comprehensive 3-week training and continuously learn about new features.
Maintain accurate records and identify product or procedural improvements to enhance the client experience.
Campminder builds software for summer camps, helping them manage their operations and create meaningful experiences for kids. With a stable, profitable business and a values-led culture, it has been named one of Outside Magazine's Best Places to Work for 7 consecutive years.
Own and grow ARR across the client portfolio through disciplined retention and expansion strategies.
Build, lead, and develop the Customer Success team, including Director-level leaders.
Define and execute a scalable Customer Success strategy aligned to growth and product roadmap.
Arbital Health is a rapidly growing healthcare technology and actuarial leader that centralizes, measures, and adjudicates value-based care contracts at scale. We were co-founded by Brian Overstreet and Travis May, backed by leading investors, and have established ourselves as a trusted partner for over 40 payers and providers.
Manage patient refund and credit workflows, ensuring accurate processing in compliance with policies.
Serve as the primary contact for refund resolution and Salesforce case management.
Reconcile patient accounts, investigate discrepancies, and coordinate with insurance companies as needed.
Privia Health is a technology-driven national physician enablement company that optimizes physician practices and improves patient experiences. The company is led by top industry talent and offers a collaborative culture focused on reducing healthcare costs and improving outcomes.