Remote Customer service Jobs · US

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  • Localize and translate multimedia content across categories, ensuring cultural alignment and accuracy.
  • Perform linguistic reviews, copy-editing, and fact-checking to maintain quality standards.
  • Collaborate with global language teams to align terminology and style for target audiences.

Welocalize provides AI-enabled multilingual content solutions for enterprises, operating globally with services in over 300 languages. The company is headquartered in New York with offices worldwide and holds seven ISO certifications.

US 4w PTO

  • Provide thoughtful, responsive support to pet owners via phone, chat, and email.
  • Manage high call volumes, de-escalate difficult situations with empathy, and maintain calm while exemplifying company values.
  • Document interactions accurately in CRM and meet productivity and quality targets.

Trupanion is a leading provider of medical insurance for cats and dogs in North America, dedicated to helping pet owners budget and care for their pets. The company offers a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

  • Serve as a liaison between OHSU providers and patients, scheduling clinic visits and ancillary procedures while managing referrals and authorizations.
  • Handle high-volume incoming calls, faxes, and mail, ensuring prompt and professional communication with patients and referring providers.
  • Verify patient insurance eligibility, process prior authorizations, and follow up on denied claims to ensure smooth care coordination.

OHSU is Oregon's only public academic health center, providing patient care, research, and education. As Portland's largest employer, it fosters a multicultural and anti-racist workplace.

  • Quickly troubleshoot technical issues and follow clear procedures to support customers via phone and email.
  • Monitor automated alerts and escalate outages within 15 minutes during service disruptions.
  • Communicate effectively with customers while maintaining strong call control and calm under pressure.

Pilot Fiber is a telecom company providing high-speed fiber internet to businesses across New York, Philadelphia, and Boston. They are a growing team that values tech-savvy individuals who can thrive in a remote, flexible work environment.

  • Process verifications via telephone, email, and fax to confirm employment, education, and credentials.
  • Conduct outbound calls and analyze data to ensure accurate pre-employment screening.
  • Maintain performance goals and handle sensitive information confidentially.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team focused on individual excellence and diverse, inclusive culture.

  • Efficiently triage incoming calls and resolve member and pharmacy issues with professional phone etiquette.
  • Identify, document, and escalate concerns to appropriate internal teams to ensure quality care and safety standards.
  • Support fraud, waste, and abuse programs by reviewing pharmacy claims and communicating findings to internal staff.

Judi Health is a health technology company providing comprehensive health benefit management solutions for employers and health plans. They are rebuilding trust in healthcare with a platform that consolidates claim administration workflows.

US 3w PTO

  • Audit upcoming trips for accuracy and completeness before service.
  • Respond to phone calls and emails from transportation providers to resolve operational issues.
  • Source and secure last-minute transportation providers to maintain service commitments.

CharterUP transforms the group transportation market with an AI-native platform for charter, shuttle, and autonomous vehicle operations. Trusted by Fortune 500 companies, it operates as a remote-first, high-growth startup with a tech hub in Austin, TX.

  • Make outbound calls to schedule appointments for preventative health screenings and assess high-risk patients.
  • Assist members with benefits, insurance information, and conduct surveys to enhance their healthcare experience.
  • Work remotely from home in a role that requires strong computer skills, empathy, and excellent customer service.

Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They have over 30 years of experience and foster a collaborative, innovative culture focused on growth and accountability.

  • Review and investigate reports of suspicious or policy-violating activity across the Handshake platform.
  • Enforce community guidelines and marketplace standards accurately, documenting investigations clearly.
  • Collaborate with cross-functional teams to improve detection, escalation, and enforcement processes.

Handshake powers 25 million job seekers, 1 million+ employers, and 1,600 educational institutions, founded on the belief that everyone deserves a path to a great career. The company has grown to a ~$1B run rate, paying ~$60M to over 30K individuals monthly, with a team of engineers and operators from top tech firms.

$140,000–$160,000/yr
US Unlimited PTO

  • Lead a cross-functional team of Client Success Managers, Support, and Implementation resources to own key client relationships in multifamily.
  • Build structures, processes, and metrics to turn good individual account work into a predictable, scalable retention engine.
  • Be measured on the health and growth of your team as much as the health and growth of the book of business they manage.

Fetch is a company that provides client success services for the multifamily industry. They are a growing team that values hard work and offers a great work-life balance with unlimited PTO and comprehensive benefits.