Provide Tier 2 identity and access management help desk support for the U.S. Department of Education's Federal Student Aid office.
Respond to inbound calls and written inquiries to resolve account access, authentication, and identity management issues.
Troubleshoot IAM solution issues and coordinate with subject matter experts to drive resolution.
PingWind delivers services to the federal government in cybersecurity, development, IT infrastructure, and supply chain management. It is a certified Service-Disabled Veteran-Owned Small Business with offices in Northern Virginia and Huntsville, AL.
Serve as a trusted advisor to strategic customers in Latin America, driving adoption of satellite imagery and geospatial solutions.
Build relationships with federal, state, and municipal agencies to translate regional challenges into impactful outcomes.
Identify expansion and renewal opportunities, collaborating with Sales to secure long-term customer value.
Planet designs, builds, and operates the largest constellation of imaging satellites in history, providing a revolutionary cloud-based platform for commercial, environmental, and humanitarian sectors. They are a global company with a people-centric culture, employing experts across hardware, software, and data, with offices in multiple countries.
Orchestrate delivery of forward-thinking insights by coordinating internal teams and resources under the Strategic Account Director.
Act as point of contact for clients, aligning resources to execute campaigns and initiatives.
Analyze ZMP data to identify trends and actionable recommendations for improvement.
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that uses AI and consumer signals to help marketers acquire, grow, and retain customers. Founded in 2007 and headquartered in New York City, the company has offices worldwide and emphasizes a culture of trust and belonging.
Own and manage a portfolio of 50–60 customers across EMEA, building trusted relationships and driving retention.
Proactively identify risks and upsell opportunities, coordinating with internal teams to ensure seamless customer experience.
Bring customer insights back to improve products and processes, working independently in a fast-moving remote environment.
Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance. They are a growing international company committed to diversity and enabling people to work from anywhere.
Own the post-sale technical relationship for LATAM across Portuguese, Spanish and English.
Drive onboarding, adoption, and account health for enterprise customers.
Identify retention and expansion opportunities to grow the region.
We turn memory into visibility for some of the most recognisable brands in the world. Backed by tier 1 investors, we are a small, technical team at the edge of a category whose playbook is still being written.
Own the success of Prospyr's largest enterprise customers by driving adoption, retention, and expansion.
Build deep relationships with customer stakeholders and serve as the primary point of contact for strategic accounts.
Proactively identify risks and opportunities, collaborating with internal teams to ensure customer value and growth.
Prospyr provides a comprehensive platform for healthcare and medical aesthetics practices to manage their operations. The company is a growing SaaS organization with a focus on customer success and innovation.
Lead and grow a high-performing Customer Success team with clear structure and goals.
Own enterprise relationships with top sponsor and CRO accounts, becoming a trusted executive partner.
Build scalable processes and partner with Product, Support, and Sales to drive customer outcomes.
Mural Health is a fast-growing clinical technology startup that makes clinical trials easier for participants. As a small, mission-driven team, they are dedicated to eliminating barriers for participants and caregivers.
Own relationships for Enterprise accounts across banks, credit unions, and fintech customers.
Develop in-depth understanding of the fraud domain and SentiLink products, handling onboarding and regular customer meetings.
Take a consultative approach to understand fraud situations and propose solutions, establishing business goals and plans.
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. Backed by world-class investors including Craft Ventures and Andreessen Horowitz, the company has earned recognition from Forbes Fintech 50 and other major outlets.
Drive customer success and value realization for enterprise clients, ensuring adoption and measurable outcomes.
Act as a trusted advisor guiding AI-driven transformation and building strong stakeholder relationships.
Identify and drive expansion opportunities across new use cases and automation initiatives.
Parloa makes every customer conversation effortless through agentic AI for customer experience. We have powered over one billion interactions and are backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, with a culture of fast execution and direct feedback.
Manage a large portfolio of SMB customers, focusing on retention and product adoption.
Build and maintain strong customer relationships, acting as the main point of contact.
Drive customer satisfaction and growth by leveraging AI tools and usage analytics.
Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform for accounting professionals. The company is well-funded, ranked #1 on G2, and has a people-first culture recognized with Great Place To Work certification and Fortune's Best Small Workplaces list.