As a Customer Success Manager, you will assist customers in the realization of business value by leveraging Varicent’s tools, driving success planning, adoption, change management, renewal, and expansion activities. This involves reducing implementation risk, driving usage of existing products, identifying opportunities for expansion, and documenting value realized throughout the lifecycle.

As a Customer Success Manager at Quisitive, proactively ensure clients achieve desired outcomes through successful delivery of solutions/services; drive continuous improvement across Microsoft cloud solutions. Measured on customer satisfaction and meeting account growth targets.

This dynamic role involves building customer relationships and converting them into long-term revenue growth. You will provide strategic guidance on operational and product-related issues, advocate for clients internally, and champion new products to facilitate client business expansion with Deel.

Guide customers through onboarding, develop success plans, and drive product adoption. Build relationships with stakeholders, act as a strategic advisor, and ensure value. Collaborate internally, improve customer retention, and nurture champions within customer organizations.

The Customer Success Manager (CSM) manages projects and activities, with the goal of building channel partner and client productivity. CSMs drive customer’s overall health and retention, while supporting revenue growth and reducing churn. The CSM collaborates cross-functionally to bring the partner voice to product strategy.

As a Customer Success Manager, you will own a set of large strategic accounts and ensure maximum customer satisfaction, high application engagement, customer retention, and champion growth. You will determine desired outcomes for customers, drive time to value, remove friction points, and ensure outcome value is tracked. You will partner with customers for implementation of operational best practices.

Manage and lead our CSM function to ensure we are delivering exceptional customer outcomes. The Customer Success team is directly responsible for ensuring the retention and revenue expansion from Quandri’s customer base by overseeing adoption, value, retention and expansion of Quandri’s customers. Provide coaching, growth opportunity and lead training and enablement for the CSM team.

The Onboarding Specialist at Aryeo (part of Zillow Group) oversees the post-sale customer implementation process, managing larger Aryeo customers. Responsibilities include building rapport with customers, understanding their needs, providing training, and ensuring their configuration aligns with expectations. They will proactively advise customers on best practices and recommend system changes.

Lead, mentor, and manage a high performing customer success team, monitoring KPIs to guide strategy, focusing on delivering an exceptional customer experience, maintaining relationships with key accounts, collaborating with stakeholders to drive revenue growth, and driving continuous improvement of customer success processes.

As a Customer Success Specialist, you'll work with underserved accounts, building client relationships and identifying growth opportunities. The role requires strong communication and analytical skills to drive results and ensure client success by reaching out to customers, monitoring accounts, and driving portfolio revenue growth.