Remote Customer service Jobs • Account Management

As a Customer Success Advisor (CSA), you’ll be on the front lines of customer engagement, onboarding, and expansion. You’ll support a portfolio of accounts in partnership with Automation Advisors, ensuring our MSP clients drive meaningful automation outcomes, expand their usage, and remain long-term partners. This role is ideal for someone who thrives in a fast-paced SaaS environment.

Support largest and most complex customers in the EMEA region. Play a pivotal role in shaping our presence and approach in the region, setting the foundation for future success. Drive adoption, manage layered stakeholder relationships, and ensure long-term success with Spellbook.

In the role of Strategic Customer Success Manager, you’ll quarterback the relationship with Monte Carlo’s most significant and most strategic customers to help them bring trust to their data. This includes planning and executing enterprise rollouts, navigating stakeholders and executives, defining and sharing best practices, quantifying and articulating value, nurturing expansion opportunities, and collaborating across product, engineering, sales, and marketing.

Smartsheet is looking for a Customer Success Associate to manage a set of assigned accounts to promote customer satisfaction, successful product use, and customer retention. You will be the primary contact for important customers, understand customer success criteria, address questions, resolve issues and serve as a trusted Smartsheet advisor, maintaining high customer renewal rates.

As a Customer Success Specialist, you will support enterprise learners and admins in Turkey. You’ll play a critical role in driving engagement, retention, and success across our B2B customer base. Responsibilities include leading onboarding sessions, driving platform engagement, supporting admins with inquiries, recommending usage optimizations, monitoring learner progress, and generating reports.

You will manage a set of large accounts to help promote a high level of customer satisfaction, successful product use, and customer retention within the EMEA region. You will be the primary contact for important customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor.

As a Customer Success Director (CSD), you’ll be the strategic partner our customers can’t live without, leading conversations that drive ROI, spark product adoption, and open the door to growth and expansion. You’ll be three steps ahead, inspiring confidence and unlocking new opportunities. The role is dynamic, fast-paced, and packed with variety, where you are deep in strategy sessions, collaborating with product teams or helping customers plan their next big move.

A Customer Success Manager at PeopleGrove is the strategic advisor to our customers. This role is pivotal in showcasing the value of PeopleGrove's solutions, driving adoption, and ensuring that each customer achieves their desired outcomes and experiences a clear return on investment. We offer a competitive salary along with a comprehensive benefits package, including comprehensive health coverage and flexible PTO.

As an RCX Sports League Management Coordinator, you will play a crucial role in building and maintaining strong relationships with league operators across all RCX sports programs. This role will be responsible for understanding our customer’s needs, managing accounts, and ensuring customer compliance and satisfaction. This position requires a combination of strategic thinking, communication skills and a strong understanding of league operations and the youth sports landscape.

Are you an experienced Customer Success leader with a passion for building strategic relationships and delivering measurable business value? Work with a high-impact book of 100–150 accounts, driving adoption, mitigating churn, and unlocking growth. Join a dynamic Customer Success team where you can shape scalable strategies and coach others. This is your opportunity to help shape the future of customer success.