Build and develop relationships with senior executives in business and IT.
Identify critical needs of customers and mapping appropriate resources cross-functionally.
Lead the new customer onboarding program and work with core Snorkel AI technical teams.
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. They are on a mission to democratize AI by building the definitive AI data development platform.
Drive measurable success for clients through the delivery of tailored solutions and support.
Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. They are a remote-first company with a team of kind, driven, and respectful humans from around the world that operate on a culture of mutual respect.
Serve as the lead relationship manager for a portfolio of complex, high-revenue accounts.
Develop and implement comprehensive account service strategies tailored to each client’s needs.
Manage client engagement, including renewals, negotiations, policy audits, and claims advocacy.
Trucordia is a new insurance brokerage built on wildly successful businesses. With over 5,000 team members across 200 offices across the country, they offer an unrivaled combination of people, tools and solutions in order to deliver exceptional experiences and opportunities for their employees, clients and stakeholders.
Lead, mentor, and coach a high-performing team of Enterprise and Strategic CSMs.
Partner with CSMs to develop and execute comprehensive success plans for each Enterprise and Strategic account, focusing on executive alignment, value realization, and risk mitigation.
Systematically gather and communicate customer feedback and insights to Product and Engineering teams to influence the product roadmap and drive innovation.
Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. They are trusted by Fortune 500 companies and businesses of all sizes across industries and are committed to excellence, delivering the highest quality in every aspect of their work.
Manage a portfolio of strategic customers, proactively communicating status and risk.
Independently lead customers through Success Planning focused on 12-month outcomes.
Analyze customer data to identify trends and tailor conversation starters.
Ping Identity delivers secure and seamless digital experiences for users. They are headquartered in Denver, Colorado, with offices and employees worldwide, serving the largest enterprises, including over half of the Fortune 100, focusing on cybersecurity and identity access management.
Build and maintain strong relationships with key accounts, ensuring their satisfaction and long-term retention
Serve as the primary point of contact for client needs, inquiries, and escalations
Partner with clients to understand their goals, challenges, and workflows, providing actionable recommendations
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.
Serve as the primary point of contact for assigned customer accounts, building trust and fostering long-term relationships
Drive adoption and success of cloud infrastructure and automation solutions, ensuring customers achieve their desired outcomes
Monitor and analyze customer data to identify trends, risks, and opportunities for improvement
Jobgether is connecting candidates with companies using an AI-powered platform. The company seems to foster a diverse, international, and supportive team culture that emphasizes quick, objective, and fair application reviews.
Lead and develop a high-performing team of Enterprise Customer Success Managers, fostering accountability and excellence.
Serve as the executive-level point of contact for Enterprise customers, guiding them toward maximizing value.
Own the Enterprise book of business for renewals and expansion, delivering against revenue retention targets.
Newsela provides authentic, real-world content from trusted sources and makes it instruction-ready for K-12 classrooms. Over 3.3 million teachers and 40 million students have registered with Newsela for personalized content that's accessible and aligned to instructional standards.
Build and maintain strong relationships with key clients, serving as their trusted advisor.
Develop and implement strategic account plans to drive customer success and maximize value.
Champion the voice of the customer within the organization, advocating for product enhancements.
Simpplr is the AI-powered platform that unifies the digital workplace. They bring together engagement, enablement, and services to transform the employee experience, streamlining communication and automating workflows. Simpplr is headquartered in Silicon Valley with global offices and is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.
Advising on agent design, personas, conversation flows, and tool integrations.
Guiding customers through best practices for deploying and scaling agents.
Analyzing agent performance data and conversational logs to identify optimization opportunities.
ElevenLabs is a research and product company defining the frontier of audio AI, with millions using their tools. In January 2025, they raised a $180 million Series C round, valuing the company at $3.3 billion, which doubled to $6.6 billion by September 2025.