Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. You will arbitrate customer disputes, investigate trading activity, and identify product improvements. Ensuring exceptional service standards and high customer satisfaction is key.

The Service Coordinator manages and executes work orders efficiently, optimizing processes and ensuring quality and timeliness while adhering to PMO standards, requiring high communication in a fast-paced environment, receiving service and installation requests.

Assist in the wide variety of complex transactions and problem solving in connection with Annuity claims by handling customer and provider requests and providing information on multiple companies for a variety of products. Responsible for incoming and outgoing calls to claimants. Investigates moderately complex claims to resolution.

Respond to, manage, and organize customer inquiries from a variety of sources. Actively use Marco Polo to gain product expertise. Collect user feedback and share insights with Product and other teams. Work between 20 and 29 hours a week including Saturdays.

Provide timely and effective responses to customer inquiries and issues, gain a deep functional and technical understanding of various SaaS products, log and track customer issues in the ticketing system, collaborate with internal teams, and identify patterns in customer issues and proactively suggest process improvements.

The Senior Customer Success Manager will partner with our clients to optimize the implementation and adoption of Traackr and enable teams to succeed with their influencer program goals; delivering a best-in-class experience for every single client and making customers real fans of the technology.

This Customer Success role requires a professional to work closely with the leadership team to ensure customer deployments are successful and customers maintain high satisfaction and retention by account management, creative problem-solving, and interdepartmental collaboration.

Play a vital role in an environment where innovation meets collaboration by advocating for your portfolio of customers through the contracting lifecycle, managing bookings, and collaborating with teams to ensure seamless execution of group bookings.

As an Industry Customer Success Manager, you will build and maintain strong B2B relationships with our SMB clients, driving retention, expansion, and user engagement. You will collaborate closely with BioRender users to ensure they have the best possible experience. Bring your customer curiosity and continuous improvement approach.

Virtual Customer Support plays an integral role in the success of the practice. Virtual Care Support team members ensure high-quality patient care and exceptional customer experience. The Customer Support team member must be comfortable with interacting with customers and medical teams across multiple channels including text, phone, and email.