Making energy easy by helping business customers understand their bills and tariffs without jargon.
Solving problems end-to-end, from billing queries to meter issues, with no script.
Thinking on your feet to deliver real solutions and treat every customer with care.
Octopus Energy is an energy supplier that aims to make energy better for customers and the planet. They have a fast-paced, ego-free culture with a focus on real conversations and problem-solving.
Respond promptly and professionally to members requesting roadside assistance, providing reassurance and guidance.
Assess customer situations, identify locations using mapping software, and dispatch authorized service providers.
Navigate multiple systems simultaneously to document interactions and coordinate support.
This company provides roadside assistance and support services to members. It is a large organization with a supportive culture focused on recognition and employee development.
Guide customers through Payroll and Taxes products, serving as their advocate to influence product decisions and roadmap.
Troubleshoot issues and provide clear, concise guidance on payroll processing and tax support.
Collaborate across teams to ensure customer success and stay updated on latest product features.
Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses. With teams in Denver, San Francisco, and New York, the company supports more than 500,000 small businesses nationwide and is building a workplace that reflects the people it serves.
Serve as the welcoming voice and central administrative support, managing phone customer service, scheduling appointments, and handling patient information like demographics and insurance verification.
Process referrals, authorizations, pre-registrations, and other clerical tasks with attention to detail and system proficiency.
Utilize phone scripts and clinical decision trees to schedule appointments and route calls appropriately, ensuring first contact resolution.
Saint Joseph Medical Group is a full service network of primary care services with 88 locations across central and Eastern Kentucky, part of CommonSpirit Health, a non-profit Catholic health system. With approximately 175,000 team members and 25,000 physicians across 140 hospitals and 2,200 care centers in 24 states, they are recognized as a Best Place to Work in Kentucky for two years running (2023-2024).
Act as a liaison between Fanatics Collectibles and collectors by supporting all inquiries and issues via web message, voice, and email.
Model exemplary service by applying good judgment, expediting resolutions, and following up to ensure collector satisfaction.
Build and maintain relationships with repeat collectors while developing a thorough knowledge of the product portfolio and release calendar.
Fanatics is a leading global digital sports platform that allows fans to buy, collect, and bet on their favorite teams and athletes. The company employs over 22,000 people and is committed to relentlessly enhancing the fan experience worldwide.
Manage a portfolio of clients and deliver high-touch, personalized travel support.
Handle air, rail, hotel, car rental, ferry, black car, and charter reservations.
Use GDS and mixed-mode booking tools to ensure policy compliance and cost efficiency.
Navan provides high-touch, personalized business travel support to clients, helping travelers save time and control costs. It fosters a client-focused, fast-paced environment with diverse industries and international colleagues.
Perform preventative maintenance, routine repair, and calibration of water analysis instrumentation at customer sites.
Provide positive customer experience and serve as on-site contact for technical and service-related issues.
Travel daily to customer sites within a 2-hour radius, with overnight stays required.
Hach ensures water quality for people around the world through reliable, easy-to-use solutions. Part of Veralto, a $5B global leader with 17,000 associates, the company fosters a supportive team environment and offers meaningful work with growth opportunities.
Assist customers with transportation questions and concerns.
Schedule, modify, and cancel reservations as requested.
Document and resolve customer complaints accurately and professionally.
Modivcare connects people with care by facilitating non-emergency medical transportation and personal/home care services. They serve underserved populations to improve access, reduce costs, and enhance outcomes, offering a supportive team environment with comprehensive benefits.
You will act as the voice of Wealthsimple, breaking down complex financial concepts for clients.
You will own the client journey end-to-end, solving strategic problems.
You will work with a maker-owner mindset, improving tools based on front-line insights.
Wealthsimple is Canada's leading financial innovator, offering a full suite of simple, sophisticated financial products across investing, trading, cryptocurrency, tax filing, spending, and saving. The company serves over 4 million Canadians, holds over $155 billion in assets, and employs over 1,500 people across North America with a hybrid team culture.
Provide world-class client support by answering calls and help tickets from camp directors, staff, and parents with empathy and ownership.
Develop deep knowledge of the Campminder platform through a comprehensive 3-week training and continuously learn about new features.
Maintain accurate records and identify product or procedural improvements to enhance the client experience.
Campminder builds software for summer camps, helping them manage their operations and create meaningful experiences for kids. With a stable, profitable business and a values-led culture, it has been named one of Outside Magazine's Best Places to Work for 7 consecutive years.