Remote Customer service Jobs • SQL

As a Technical Support Specialist, you will maintain relationships with some of the biggest brands in the world, support a wide variety of features and integrations, resolve issues, drive adoption, and be the voice of the customer with internal teams. The mission is to build, deepen and grow relationships with our customers, solve problems and help customers, and spot problems and identify patterns.

We are looking for a Customer Success Associate who will be responsible for assisting customers experiencing any operating or procedural difficulty with the use of our products. Seeking a reliable, detail-oriented, hard-working individual to join our Customer Success team, working with both our internal teams as well as clients. Updates tickets, escalates complex problems, verifies solutions, and promotes a customer-first environment.

As a Technical Support Consultant for Unit4 ERP, you are the first point of contact for our customers on IT and Business Application related questions for our solutions. You will provide a professional, efficient, and effective support service to Unit4 customers. You will investigate, process and document application defects, handle customer escalations and comply with the Company’s information and Security Requirements.

As a Customer Success Manager, you will ensure our customers’ success by understanding their business objectives, delivering day-to-day guidance on our products, and providing solutions to their biggest challenges. The Customer Success team recognizes that the ability to create an amazing customer experience is to not only flawlessly react to customer requests, but to also be proactive in developing best practices and processes for the customer.

As a SingleStore Customer Success team member, you'll co-own a portfolio with assigned account executives, cultivating robust relationships and expanding SingleStore's presence both vertically and horizontally. Your role spans the post-sales customer lifecycle, emphasizing value maximization through effective SingleStore use. Thriving in a dynamic, collaborative environment, you'll play a key role in SingleStore's growth and support customer adoption.

Join the team as a Technical Support Expert. As a pivotal member of the Onboarding and Compliance Support team, you'll be the shield that guards the realms of communication, ensuring that customers can operate in a secure and compliant environment, free from external threats. You will deliver top-tier customer service, navigate customers through compliance, provide expert advice, and resolve issues.

We’re looking for a Customer Success Analyst Intern in Computer Science or Data Analytics to join our team for the Fall 2025 term. This internship is part of the Customer Success Operations team, where we’re obsessed with improving every customer interaction. Your role will be to use data to help us listen to our customers more effectively, identify trends in feedback, improve the tools and content we offer, and elevate the overall experience.

You’ll be part support engineer and part operations manager within the Customer Success team. You’ll work directly with customers and internal stakeholders to ensure we can efficiently help everyone understand how Enode’s supported devices work and troubleshoot issues. As a Technical Operations Engineer, you will become a domain expert, engage with customers, build tools and processes, and own the operation of efforts.

As a Servicing Operations Associate in Upstart’s Accelerator Program, you’ll be part of a select cohort of recent graduates in an 18-month immersive experience designed to fast-track your career in fintech operations. Through hands-on rotations across key business areas, you’ll build essential skills, contribute to meaningful projects, and gain a deep understanding of how we serve our borrowers. This is a high-impact opportunity for curious, adaptable, and ambitious early-career professionals.

The Fraud Operations Team is looking for a specialist to fill a Compliance Investigations position. The ideal candidate will work on multiple case queues and take ownership of responsibilities like ad hoc reviews, sanctions and PEP alerts, and bank partner escalations. They should have a deep understanding of their specific work and case types, and be able to prioritize tasks, resolve issues, and meet production and accuracy goals.