- Provide timely, empathetic responses to inquiries via phone, live chat, web forms, and other channels.
- Complete and update all required efforts in CRM (Salesforce) in real time, capturing referral source and payor details.
- Collaborate with Clinical, Finance, and Outreach to resolve barriers to admissions and ensure daily shift coverage.
Lightfully Behavioral Health is a growing leader in mental health treatment, providing high-quality, evidence-based treatment and innovative, compassionate care focused on total wellness. They offer a supportive, mission-driven culture that values authenticity, connection, and integrity.