In this role, you will own the full customer lifecycle for a dedicated book of business, serving as the primary point of contact, delivering a high-touch, consultative experience that drives product adoption, customer value, and long-term retention, while acting as a trusted restaurant consultant.

The Patient Billing Associate will drive high impact initiatives that impact account growth, retention, and revenue through daily interactions with our customers. This role is on the front lines with our existing and potential customers, including clinics, medical staff, and patients. The Patient Billing Associate is a remote position.

The Senior Manager of Mid-Market Customer Success will lead a dynamic team of Customer Success Managers (CSMs) dedicated to helping our mid-market customers achieve their goals, shaping a key segment of Jasper’s customer base and driving adoption, growth, and retention.

The Engagement Manager drives prescriptive outcomes and successful delivery of engagements and programs for key customers across the customer lifecycle. They manage customer expectations and project management activities while identifying and resolving escalations, ensuring customers get the most value out of Kong products.

We are looking for a top Customer Success Manager to join our SMB team and help Cobalt's customers build and grow successful security testing programs. This role focuses on increasing adoption, ensuring retention, driving increased growth and satisfaction for assigned clients, while acting as the voice of the customer internally.

Willow Innovations is looking for a highly motivated and organized communicator passionate about helping parents navigate pumping with Willow. Conduct one-on-one and group Zoom sessions, providing expert guidance on onboarding, sizing, assembly, and basic troubleshooting for Willow Pumps. Moderate content in the Willow Moms Facebook community, fostering a supportive and informative space.

Serve as the primary point of contact for customers within the Customer Care group, handling issues related to security risk and financial reviews to boost customer retention. Requires 3+ years of experience in merchant services or credit card processing and experience in financial services, payments, or the retail/merchant industry is a must.

This Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, ensuring a seamless and positive experience to maintain long-term partnerships. The role will demonstrate the ROI and impact of products and drive increased product usage.

The Manager will oversee a team responsible for delivering exceptional community support, nurturing relationships, driving innovation of our operations and tool stack, and continuously improving products/services within our community. They will develop strategy, set goals, measure effectiveness, and collaborate with various teams to advocate for mod needs and champion their interests.

You'll be responsible for all facets of product installation after the sale is complete, coordinating cross-functionally with various teams to successfully install and activate the customer’s suite of products. As the primary point of contact, you will provide world-class customer service and support throughout the customer’s journey.