This role provides exceptional, proactive support for clients throughout the operational lifecycle, bridging the gap between Implementation, Customer Success, and ongoing Operations to streamline service delivery and ensure a premium client experience. The Metro Service Manager will take ownership of ongoing client operations and issue resolution, working closely with cross-functional teams to proactively address client needs, improve service quality, and optimize ride experiences.
This is a leadership role on the broader Customer Experience team that ensures our customers across both Enterprise & Mid-market lines of business are able to successfully run Clariti at scale. As a Customer Support Leader at Clariti, you’ll focus on Team Leadership, Operational Management, Performance Monitoring and Customer Satisfaction.
As a Customer Success Manager, you’ll serve as a strategic partner to health system executives and clinical leaders, helping them achieve measurable outcomes through CipherHealth’s patient-facing operating system. You bring deep healthcare expertise, technical fluency, and the confidence to lead high-stakes conversations that connect our technology to clinical, operational, and financial impact—ultimately driving retention and expansion of customer partnerships.
Manage and own relationships across our small and mid-market customer base, ensuring they achieve maximum value from the CipherHealth solution suite while supporting the roll-out of our digital touch engagement model. This role is critical in ensuring these customers achieve value from our solutions through proactive communication, digital engagement, and scalable support strategies. Collaborate with Senior Customer Success Managers on enterprise accounts, providing insights and operational support.
As a Pulse Customer Success Manager at AuditBoard you’ll manage a large book of SaaS customers using digital engagement, automation, and data-driven strategies. This role focuses on delivering value at scale — ensuring product adoption, driving retention, and uncovering growth opportunities — while maximizing efficiency and customer experience. You’ll partner closely with Customer Marketing, Product, and Operations to support thousands of users through lifecycle programs and tech-touch engagement.
Join RepeatMD as a Senior Support Specialist, the first line of defense for clients, delivering timely and empathetic support. Triage requests, resolve issues, escalate complex cases, and surface insights to improve the client experience. Success in this role means maintaining high customer satisfaction and contributing to a collaborative environment, solving problems in a fast-paced environment.
As an Onboarding Coach, you'll step into clients’ shoes to demonstrate how our system makes their lives easier. You’ll train clients on the system, tailoring it to fit their needs as a hospitality business. Asking the right questions, you’ll ensure that, by the end of the onboarding process, they have a complete understanding of and confidence in using the system.
An experienced Customer Success Manager is needed to join our fast-growing company in a breakthrough stage where we build our dream team. This remote position is based in the Midwest, U.S. The role is responsible for customer's onboarding experience, adoption, and expansion across a range of relationships.
Assist in providing excellent service to clients by responding to requests with timeliness and accuracy, assisting advisors with client meeting prep and follow-up tasks, and processing account opening applications and transfer paperwork. You'll maintain client data in Salesforce, manage workflows, and input data into financial planning software, all while helping improve processes and providing input for position enhancement.
As a Customer Support Representative you will be the first to help when a restaurant owner has a question or is facing a problem. Strong communication skills are a must to provide great solutions and an overall white-glove experience for our valued customers. This is a fast-paced, KPI-focused role so attention to detail is key – your days will be spent managing a high volume of inbound/outbound calls, emails, and chats from our customers and their guests.