Ensuring seamless communication between internal departments and clients.
Enhancing client satisfaction and operational efficiency.
Playing an essential part in our mission to transform legal proceedings.
Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates and this shortlist is then shared directly with the hiring company.
Respond to customer queries from creators and fans via live chat, phone, and email.
Provide timely, thoughtful, and solution-focused responses.
Troubleshoot platform issues, payments, and content concerns using internal tools and processes.
Fanvue is a fast-growing creator monetisation platform in the creator economy, empowering creators worldwide to directly monetise their audience. Our platform is designed to support creators with the tools they need to connect and grow their audience in scalable, meaningful ways, and we value innovation, ownership, transparency, and speed.
Own client activation and onboarding - become a Hubstaff subject matter expert and guide new customers from deal close through successful adoption. Lead live onboarding sessions, follow-ups, and check-ins to ensure customers realize time-to-value quickly.
Manage ongoing customer relationships - track progress toward customer goals, and proactively drive retention and growth across the SMB segment.
Be directly responsible for Gross and Net Revenue Retention (GRR & NRR) across the SMB segment. Whilst most of our SMB segment is self-service, you will likely monitor renewals and the associated payments process, highlight opportunities for expansion and upgrades, and monitor at-risk account indicators, ensuring Hubstaff’s customers are retained and set up to grow with us.
Hubstaff helps organizations around the world optimize productivity and workforce operations. Trusted by 95,000+ businesses, our platform powers time tracking, team management, project insights, and payroll automation. We’ve been a remote-first company for over a decade and we’re on a mission to help distributed teams work smarter, not harder.