Remote Customer service Jobs

Patient Financial Services Representatives are crucial to revenue cycle, reducing AR and improving patient experience firsthand, post care. This involves researching and holding payers accountable to pay the expected rates according to contracts. This role provides an immediate sense of accomplishment when resolving outstanding issues with insurance payers and allows growth throughout the collections/Accounts receivable area of expertise.

We're looking for motivated individuals to join our team as a Remote Customer Service Associate. This is an entry-level role that includes comprehensive on-the-job training. A minimum 9-month commitment is required. Manage inbound and outbound customer calls, handle inquiries and provide appropriate solutions, accurately document interactions and follow company scripts and maintain professionalism and a distraction-free workspace.

As a Technical Support Engineer, you’ll remove roadblocks for customers encountering technical challenges across Fieldguide’s Auditing Platform. You’ll apply deep product expertise to diagnose and resolve issues, conduct hands-on technical work, and guide customers toward successful outcomes with Fieldguide. You will take end-to-end ownership of customer support cases, build expertise in SME domains, and partner with Product and Support to maintain Knowledge Base content.

The Implementation Manager will play a key role in onboarding new dispensary clients onto our POS platform. You’ll serve as a project owner during the pre-launch phase, guiding customers through their setup journey and ensuring a smooth, confident transition into go-live and long-term success. This role is ideal for team members who thrive in structured environments, enjoy solving problems, and love helping clients feel confident and supported as they ramp up on new technology.

The Customer Success Manager (CSM) drives customer interactions and ensure that the Impact Team meets the timelines and deliverables outlined in the Customer Impact Plan. They drive customer action through adoption metrics and alignment to customer KPIs and business goals and are responsible for managing critical risks.

As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. You will support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery. Investigate and resolve inbound customer issues reported through all communication channels.

The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written inquiries and performs basic administrative, clerical, operational, customer support, and computational tasks. They address customer needs, resolve issues, educate members, record details of interactions, and escalate unresolved grievances. Decisions are limited to defined parameters, working under close supervision and established guidelines.

We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.

The Technical Support Specialist is responsible for providing remote technical support for Growth Direct™ systems to meet or exceed customer expectations across primarily the US market. This position requires advanced problem-solving skills, both technically and in handling customer situations in pharmaceutical quality control environments. The Technical Support Specialist is an experienced professional with well-developed communication skills who has a full understanding of GxP practices, LIMS/QMS systems, and company policies.

The Director of Customer Service Operations is responsible for overall management of the Customer Service team. Your role is to ensure that Reach Financial delights its customers, not only during interactions with the customer service team, but across the full customer journey. You will be responsible for building out the infrastructure and processes to ensure that our operations are efficient and scalable.