Provide responsive, high-quality support to enterprise B2B customers on zero-trust security and network segmentation products.
Own technical issues end-to-end, investigating complex problems across Linux, networking, virtualization, and cloud environments.
Collaborate with engineering and support teams to drive resolutions and recommend preventive improvements.
The hiring company provides cybersecurity and network security solutions built around zero-trust technologies for enterprise customers. It operates as a collaborative global organization with an inclusive culture, flexible remote work, and opportunities for continuous learning.
Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences.
Provide personalized travel recommendations using our trusted supplier network.
Manage client relationships and ensure seamless communication for top-notch customer service.
We assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. We are an established and award-winning agency that offers flexible schedules, comprehensive training, and exclusive travel perks.
Own the technical customer relationship for a portfolio of strategic accounts, serving as a trusted advisor throughout the customer lifecycle.
Build and execute tailored Customer Success Plans aligned to business objectives, drive adoption, and identify opportunities and risks.
Partner with Sales and Customer Success leadership to expand customer value and ensure retention through proactive engagement.
Veeam is the Data and AI Trust Company, specializing in data resilience and security posture management. Headquartered in Seattle with offices in 30+ countries, Veeam protects over 550,000 customers worldwide.
Provide accurate and engaging astrology, palmistry, and tarot readings via written responses and live video calls.
Prepare video and voice messages for clients, ensuring all communications are grammatically correct in English.
Meet response time and message volume targets while adhering to ethical standards and covering weekend shifts.
Ruby Labs is a leading tech company that creates and operates innovative consumer products across health, education, and entertainment. It is a fast-growing company with a culture of ambition and high performance, seeking passionate individuals to drive the future of consumer-led products.
Proactively manage and support clients using Meta Ads SaaS to ensure high satisfaction and retention.
Conduct onboarding sessions, training, and troubleshooting for customers.
Track customer metrics and feedback to identify upsell opportunities and improvements.
Marketing Pros is a marketing recruitment agency in South Africa that connects top talent with global companies. As a small dedicated team, we foster a community-driven culture and prioritize quality placements.
Drive customer adoption and retention through proactive engagement and technical support.
Collaborate with cross-functional teams to resolve issues and deliver product value.
Analyze customer feedback to improve product experience and user satisfaction.
Pathify is an innovative engagement hub that delivers a dynamic, personalized, and centralized experience for higher education institutions. The company is a growing team of professionals committed to transforming the student digital ecosystem.
Support customers in using the ABA platform to maximize their impact.
Ensure high customer satisfaction and retention through proactive engagement.
Collaborate with cross-functional teams to improve the product experience.
Hi Rasmus delivers behavioral therapy services to children with autism via an ABA platform. They value user feedback and collaborate with experts worldwide to develop effective systems.
Deliver exceptional customer support to NHS customers via multiple channels, resolving issues and managing service requests.
Manage customer data quality, onboarding, and processing to ensure accuracy and compliance with platform requirements.
Collaborate with teams to deliver virtual training and enable customers to maximize value from the AdviseInc Platform.
We develop software that helps dispatch ambulances, support families, keep trains on the move, locate missing people, and test newborn hearing. With over 3,000 employees, we are part of global tech giant NEC Corporation and work with governments, hospitals, and public services to improve efficiency.
Manage inquiries in Member Services, Medicare, and Billing for Spanish- and English-speaking customers.
Uphold extraordinary customer relations and resolve issues by coordinating with health plan personnel.
Adhere to compliance guidelines, HIPAA regulations, and document all interactions meticulously.
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees across 40+ locations worldwide and fosters an inclusive, supportive work environment.
Conduct 360° analyses with autonomy and empathy in appeal and fraud suspicion cases, deciding on account blocking or unblocking.
Investigate false eligibilities, illegal plan resale, impersonation, account takeover, and check-in validations.
Use CRM tools (Zendesk, Darwin) and data platforms (Metabase, spreadsheets) for detailed evidence analysis and operational insights.
Wellhub is a corporate wellness platform that connects employees worldwide to top partners in exercise, mindfulness, therapy, nutrition, and sleep. With offices in New York and teams across Europe, North America, and South America, they foster a culture of well-being, collaboration, and diverse perspectives.