Remote Customer service Jobs

Job listings

Europe 5w PTO

  • Deliver exceptional customer support to community members in both German and English
  • Assist users through various channels including email, phone, and chat
  • Share user insights and feedback with relevant teams to improve products and processes

SwissBorg aims to build investment experiences that help people redefine wealth. Their app has over 880,000 verified users and they provide tools to learn about digital currencies and manage wealth effectively.

  • Respond to customer inquiries via email and text messages in a friendly, professional tone
  • Manage the studio phone/text line and ensure timely responses
  • Assist with organizing and coordinating marketing campaigns and seasonal offers

Assist World is a company that provides virtual assistant services. They offer a 100% remote work environment and provide various bonuses to their employees.

  • Answer a high volume of inbound calls and chats from members, providers, and vendors.
  • Own the member's journey, including researching and resolving complex cases.
  • Explain all available benefits and help members understand their healthcare options.

Included Health delivers integrated virtual care and navigation. They break down barriers to provide high-quality care for every person, offering care guidance, advocacy, and access to personalized virtual and in-person care. They are an equal opportunity employer.

  • Build and develop relationships with senior executives in business and IT.
  • Identify critical needs of customers and mapping appropriate resources cross-functionally.
  • Lead the new customer onboarding program and work with core Snorkel AI technical teams.

Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. They are on a mission to democratize AI by building the definitive AI data development platform.

APAC Unlimited PTO 13w maternity 12w paternity

  • Lead the technical onboarding process for new customers.
  • Develop relationships with multiple levels of customer stakeholders.
  • Act as the voice of the customer within the organization.

Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. They value customer obsession, intentional action, and trust.

US 4w PTO

  • Serve as a strategic partner to clients, driving adoption and return on investment.
  • Manage a portfolio of clients with a focus on Payer Contracts, Claims and Claim Scrubber products.
  • Evaluate client use of product suite, recommend best practices and configuration improvements.

Experian is a global data and technology company that powers opportunities for people and businesses around the world. They have a team of 23,300 people across 32 countries and corporate headquarters in Dublin, Ireland.

$80,000–$110,000/yr
US Unlimited PTO

  • Partner with clients to ensure the successful implementation and adoption of Traackr.
  • Build strong customer relationships, optimizing product usage.
  • Drive measurable success for clients through the delivery of tailored solutions and support.

Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. They are a remote-first company with a team of kind, driven, and respectful humans from around the world that operate on a culture of mutual respect.

  • Deliver accurate, impartial, and confidential interpretation between English and Polish.
  • Work remotely to support clients in sectors including healthcare, local government, and public services.
  • Manage your own schedule while delivering high-quality interpreting services.

LanguageLine Solutions is the world’s leading remote interpreting provider, supporting over 2,000 UK public sector organizations. They provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK with a commitment to diversity and inclusion, fostering a workplace where individuals from all backgrounds are welcomed.

$35,563–$45,018/yr

  • Being the voice of Monzo Business for our most complex businesses to building trust and confidence in our product and service.
  • Managing customer queries from our most complex businesses and owning the case management of those queries from start to resolution, keeping customers informed and setting the right expectations.
  • Providing exceptional inbound support, while also identifying opportunities for customers to get more value from our products and services.

Monzo is working to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking. They offer personal and business bank accounts, joint accounts, and more, aiming to solve problems and change lives through Monzo.

  • Assist existing and prospective clients.
  • Provide outstanding service and product knowledge.
  • Work with multiple clients daily.

AO Garcia Agency has transitioned to a 100% virtual, work-from-home model, enabling individuals to shape their careers around their lives. We seek enthusiastic, self-motivated individuals to support current and potential clients, delivering excellent service and product knowledge.