Remote Customer service Jobs

• Handle telephone calls on demand and facilitate language communication.
• Provide superior customer service and adhere to confidentiality standards.
• Complete training and participate in ongoing Quality Assurance monitoring.

Yupik is part of LSA's network and provides telephonic interpretation services. LSA is passionate about helping people thrive in an increasingly global environment.

• Provide responsive customer support for reservation questions and service needs
• Assist clients with gathering required details for reservations and trip coordination
• Research basic accommodation, activity, and destination information as needed

Destination Knot helps clients with reservation-related inquiries and general service needs. They are looking for someone who is patient, detail-oriented, and able to work independently in a virtual environment.

• Serve as the main point of contact for customer inquiries via email, chat, and phone
• Support customer onboarding and product adoption
• Resolve customer issues and escalate complex cases when needed

They offer recruiting software solutions. They have a friendly and collaborative culture, and this role is ideal for someone starting or growing a career in customer success within an international environment.

• Engage with customers through chats, emails, and calls, offering stellar support and solutions.
• Dive deep into inquiries and technical troubles, diagnosing and resolving any customer issues.
• Provide alternative solutions, aiming to retain and delight our customers and clients.

CloudWalk is building the future of payments. They are a fintech unicorn with millions of happy customers and a hunger for innovation.

• Handle inbound participant and TPA calls, emails, and voicemails.
• Resolve client issues, concerns, and inquiries regarding benefit programs.
• Support the outside sales team by researching and assisting with operational questions.

Five Star Call Centers provides customer service solutions. They focus on delivering exceptional customer experiences in a fast-paced environment.

• Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns.
• Calmly attempt to resolve and de-escalate any issues.

TP is a global, digital business services company that delivers digitally powered business services. With more than 500,000 inspired and passionate people, their global scale and local presence allow them to support their communities, clients, and the environment.

• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions when necessary and appropriate

TP is a global, digital business services company. They deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. TP has more than 500,000 inspired and passionate people speaking more than 300 languages and a global scale and local presence.

• Lead, mentor, and coach a high-performing team of Enterprise and Strategic CSMs.
• Partner with CSMs to develop and execute comprehensive success plans for each Enterprise and Strategic account, focusing on executive alignment, value realization, and risk mitigation.
• Systematically gather and communicate customer feedback and insights to Product and Engineering teams to influence the product roadmap and drive innovation.

Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. They are trusted by Fortune 500 companies and businesses of all sizes across industries and are committed to excellence, delivering the highest quality in every aspect of their work.

• Assist clients in organizing their stay by offering high-quality services and experiences.
• Manage relationships with existing partners across multiple destinations and expand the partner network.
• Edit and update all suppliers and rates in the system and generate quotes and invoices.

Le Collectionist, founded in 2014, is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences. Their portfolio spans over 50 iconic destinations and they pair homes with expertly selected services to create the perfect setting.

• Enter new cases in the Agency Management System and monitor the New Business email inbox.
• Review applications, submit offers, order medical exams, and track case progress.
• Maintain relationships with agents and underwriters, and seek ways to improve processes.

Modern Life is a technology-enabled brokerage that uses digital tools and expert support to empower advisors with life insurance. They are backed by $35M from top-tier investors including Thrive Capital, New York Life, and Northwestern Mutual, and are experiencing high growth.