Remote Customer service Jobs

Help clients plan and book customized vacations and group travel. This role involves researching destinations, creating itineraries, and handling all travel logistics from start to finish. Consult with clients to understand their travel preferences, budget, and needs. Recommend and book flights, accommodations, transportation, and activities.

Manage a portfolio of high-value clients, ensuring their satisfaction, growth, and long-term retention. Act as a trusted advisor and be the key point of contact between customers and internal teams, driving product adoption, identifying new business opportunities, and ensuring seamless execution of customer needs.

This is a remote, work from home position where you will schedule radiology appointments such as Breast Imaging, Dexa, Injections, MRI, CT, Ultrasounds and Fluoroscopy. Handle questions and concerns regarding patient imaging needs, document all patient/member interactions via management software, and respond timely to customer inquiries while maintaining effective relationships with customers.

As a Customer Success Manager at Popl, you will manage a portfolio of mid-market customers, ensuring they are onboarded, achieve their goals, maximize product adoption, and experience the full value of our solutions. You’ll collaborate closely with customers and internal teams to drive gross revenue retention, usage, and satisfaction within your accounts.

Assist Plane users and guide them through product to maximize their experience. Work closely with operations and product teams to address and resolve various reported issues. Resolve problems efficiently, directly influencing customer satisfaction and demonstrating a genuine commitment to ensuring our users' happiness. Actively contribute to our Help Center by sharing expertise and insights through the creation of Help Center articles.

This position supports the successful implementation of the Comply platforms by managing the onboarding process for multiple clients concurrently, identifying project scope, organizing requirements, and establishing strong relationships to ensure customer satisfaction and successful transitions to the Customer Success team.

The Licensed Service Advisor (LSA) plays a critical role in delivering high-quality customer experience. They are trusted advisors who combine empathy, technical expertise, and sales acumen to build lifelong customer relationships. You’ll handle a variety of complex service interactions and ensure each customer feels informed, valued, and confident in their protection.

Looking for a detail-oriented, proactive Customer Service & Vendor Manager to support our Shopify operations, dropship vendors and customer experience. This role handles daily order monitoring, vendor coordination, and ensuring smooth fulfillment for both warehouse and dropship items. Ideal for someone with Shopify experience, strong communication skills.

You’ll need to be a people person, with great sales skills, resilient and persuasive. Active listening and understanding the customers needs are key in this role so that an appropriate product can be offered to the customer. You'll manage inbound calls from existing customers moving out, landlords closing accounts, and new occupiers, meeting KPIs and sales targets.

As a Patient Advocate, you will work in a high-volume call center environment making outbound calls and answering inbound calls. You will ask non-clinical screening questions to determine if the Readmissions program could be beneficial to at home recovery or if other services are needed. For patients further along in the program, you will contact patients to ensure successful recovering at home.