Remote Customer service Jobs

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Bubble Skincare is hiring a Community CX Specialist to deliver exceptional day-to-day support to their most passionate brand fans, the Bubble ambassador community. This role combines warm, human connection with operational rigor by managing a high volume of inquiries, maintaining program quality standards, and surfacing community insights to shape strategy. You'll be the front line of the Bubble brand ensuring their community feels seen, supported, and celebrated.

$84,000–$115,000/yr
US Unlimited PTO

The CX Enablement Manager plays a central role in equipping Customer Experience (CX) teams with the content, training, and resources needed to perform effectively. This role will be responsible for managing the CX enablement hub, designing and deploying scalable learning content, and driving cross-functional coordination across business systems, product marketing, and leadership.

Unlimited PTO

As the Customer Support Specialist, you will be the front-line “triage” point for support tickets and inquiries from our clinician and enterprise user base (including our VA integration). You will partner closely with our Customer Success Manager to ensure tickets are correctly categorized, prioritized, escalated, and resolved in a timely fashion.

Unlimited PTO

The goal of the Department of Customer Love is to be the voice of our customers and drive change. You’ll be the closest to the customer and interacting with them daily, so we’re leaning on you to identify and advocate for how we can keep improving the customer experience. You will resolve customer questions, guide new customers, and work closely with the product team.

Costa Rica 2w PTO 20w maternity 12w paternity

The FinCare Coordinator I manages follow up of Smartsheet FinCare team inbound Customer service ticket queries, phone calls, and voicemails and will be the first line of interaction with all Finance queries regarding Smartsheet. The FinCare Coordinator 1 helps with customer questions, employee inquiries, and other assignments.

The customer base is growing fast, and we’re looking for a Customer Success Engineer to help us expand our ability to support our customers in achieving their target outcomes throughout these different industry verticals. You will play a critical role in ensuring our customers are successfully leveraging the Foxglove platform, providing world-class technical support, and working closely with product and engineering teams.

$45,760–$45,760/yr

You will be on the front line of the Claims team, evaluating claim submissions and interacting with members via chat, email, and phone to help them navigate the claims process, becoming an expert on Garner’s product, claims processing standards, and the needs of our members. The Claims team is a key touchpoint for our members, so you should be passionate about helping people and a proactive problem solver.