Serve as the trusted advisor for enterprise clients, driving engagement, retention, and expansion.
Guide customers through onboarding and QBRs to ensure they realize full value from AI solutions.
Collaborate with internal teams to resolve issues and identify upsell and cross-sell opportunities.
Trunk Tools is the leading AI company revolutionizing construction by embedding intelligent automation into field operations. With 100+ employees and $70M in funding, the startup is scaling fast and entering a period of hypergrowth.
Prioritize customer issues and provide hands-on support for Circle Plus communities.
Troubleshoot a wide range of issues across desktop, mobile, and custom branded apps.
Collaborate with engineers and designers to resolve complex technical challenges.
Circle is an AI-powered all-in-one platform for digital businesses, with discussions, live streams, events, chat, courses, and payments. It is a remote-only team of ~270 from 30+ countries, with async work, high expectations, and global offsites.
Visit newly signed repair shops across your region and help them get up and running on the Partly platform.
Understand why shops aren't placing orders and remove those barriers to adoption.
Build authentic relationships with repairers and feed customer insights back to the business.
Partly is building the AI infrastructure layer for the global repair industry, starting with the $2tn automotive market. Founded by ex-Rocket Lab engineers, we've tripled in size in the last 18 months and recently raised a $50m Series B, and we're proud of the culture we've built.
Manage a portfolio of 40-60 Mid-Market customers as a strategic advisor across their full lifecycle.
Drive onboarding, adoption, retention, and expansion while collaborating with cross-functional teams.
Help customers adopt AI-powered solutions and contribute to evolving Customer Success practices.
A SaaS company providing AI-powered solutions that help customers achieve measurable business outcomes. They operate as a globally distributed, remote-first team with a collaborative culture focused on empathy, transparency, responsibility, and continuous improvement.
Coach and mentor Customer Success Managers to improve customer satisfaction, retention, and relationship management.
Conduct quality reviews on customer interactions and provide detailed feedback for performance improvement.
Develop and deliver tailored coaching plans, training sessions, and skill refreshers to reinforce best practices.
Wing Assistant provides remote virtual assistants and staffing solutions to businesses worldwide. The company promotes a remote-first culture and supports employees working across diverse time zones.
Respond to incoming calls, texts, emails, and online inquiries while scheduling estimate appointments.
Maintain accurate lead, customer, and job information in DripJobs CRM and coordinate paperwork.
Follow up consistently with leads, monitor open tasks, and help improve workflows and SOPs.
20four7VA is a virtual assistant agency that connects independent contractors with clients worldwide. They provide a supportive community, free training, and constant guidance to their contractors.
Manage government accounts in the public sector, driving customer satisfaction and retention.
Serve as trusted advisor for onboarding, adoption, renewals, and growth initiatives.
Collaborate with sales and customer experience teams to identify upsell opportunities and mitigate churn.
Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools that turn property uncertainty into decisive action for planning, building, insurance, and government. The company moves fast, cares about craft, and fosters an inclusive, supportive culture where employees feel a sense of belonging.
Manage implementation, onboarding, and ongoing support for clinical technology partners.
Serve as first-line technical support, troubleshooting issues over email and Zoom.
Write process documentation and collaborate cross-functionally to improve customer experience.
Healthie is an AI-native, ONC-certified EHR platform that powers modern outpatient healthcare for over 40,000 providers. The company is profitable, has raised $42M, and fosters a fast-paced, customer-obsessed culture that leverages AI to improve care delivery.
Help families understand and set up protection options with a clear process.
Work from home with flexible hours and a defined growth path.
Receive coaching and mentorship while maintaining integrity and self-management.
Global Elite Empire Consultants helps families understand and set up protection options from home. The team emphasizes mentorship, clear expectations, honest conversations, and a growth path based on numbers and attitude.
Lead and develop a customer-focused technical support team, including Specialists and Technicians.
Oversee case management, KPIs, and knowledge base to ensure consistent and efficient service.
Collaborate with Product, Engineering, and Sales to turn customer feedback into improvements.
The company specializes in aquatic technology and equipment solutions, delivering customer-focused technical support. They value collaboration, continuous improvement, and a client-first mindset within a distributed team environment.