Respond to customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, eligibility, and claims. Analyze problems and provide information/solutions. Research and resolve aged Customer Service open calls within company standards. Document information, activities, and changes in the database and inquiry outcomes for accurate tracking and analysis.

The Customer Success Advocate ensures customers continuously see value across the Sonatype Nexus Platform by mentoring and educating customers on implementing and using best practices for the platform, discovering and analyzing gaps in the customer experience, and acting as the voice of the customer.

Communicating efficiently and effectively with our customers, owning customer communications from initial contact until resolution. Becoming an encyclopedia of knowledge. Working with Product teams to identify issues and offer informed opinions. Continuously identify Help Center content gaps and record knowledge

Join PolicyFly as a Customer Success Associate, delivering a best-in-class experience to clients and their insurance agents. Responsibilities include understanding customer configurations, documenting user-experience, exploring support workflows, managing customer meetings, and more to drive success and growth on the platform.

As a Customer Support Specialist, you’ll be an advocate for Aircall's customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities. This role involves working closely with the global support team to ensure that technical issues are addressed and resolved promptly to ensure customer satisfaction.

Unlock Potential as a Leadership Coach! As a trusted mentor and advisor to business owners, you’ll empower them to achieve both personal and professional success. You’ll be their motivator, strategist, and confidant—helping them tackle challenges and embrace opportunities.

We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. You will work with multiple clients throughout the day, providing outstanding service and product knowledge.

As a Credit Card Support Associate at Gemini, deliver exceptional customer service and ensure efficient resolution of inquiries. Provide clear, effective support, addressing customer needs with precision, and upholding high service standards in a fast-paced environment.

The Trade Client Services Coordinator (TCSC) is a highly motivated professional with at least 3 years of successful operational experience in specialty pharmacy. The TCSC will have primary responsibilities for the management of manufacturer, payor and strategic partners requiring enhanced operational support. The position is responsible for the co-development of long-term account strategy and supporting the Specialty Trade Account Executive for their assigned clients.

Translate Competitive Cyclist and Backcountry’s vision for our Gearheads into a meaningful context that our riders can relate to and feel excited by. Champion ownership, quality, and rider experience through authentic and meaningful customer interactions. Provide concierge level service by answering calls, chats, and emails. Build product knowledge through training and assisting our riders.