Remote Customer service Jobs

• Handle customer requests via phone, chat, and email with phone as the primary focus.
• Analyze information to provide accurate troubleshooting and resolve issues.
• Assist with device installation, app setup, and configuration.

Be your own boss and create your own schedule. Health insurance reimbursements are provided. Enjoy paid trips to destinations like Ireland, Dubai, Amsterdam, and Iceland.

Empower health and wellness professionals to use That Clean Life’s features. Support customers throughout their entire journey, from prospect to onboarding, to long-term success. Collaborate with marketing, product marketing, and partnerships teams to execute cross-departmental initiatives.

• Be the front line of the Client Support Team, answering inbound support inquiries and engaging with clients via a ticketing system.
• Resolve inbound partner and merchant support tickets, maintaining SLAs and tracking the status of all assigned tickets.
• Collaborate with CSMs, Engineers/Technical Support teams, and Onboarding/Risk/Compliance to ensure seamless handoffs and shared context.

• Manage customer support inquiries via multiple channels, ensuring timely and efficient resolution of issues.
• Collaborate closely with the sales, product development, and engineering teams to address customer feedback, product bugs, and feature requests.
• Establish and maintain strong relationships with customers, consistently delivering exceptional service to promote loyalty and retention.

• Maven Clinic is seeking a transformational SVP of Client Success to architect and lead a world-class customer organization. The role involves championing a culture of customer-centricity, transparency, and continuous improvement across employers, health plans, and channel partners. The role is accountable for the entire client value lifecycle, including onboarding, adoption, outcomes realization, renewal, expansion and advocacy across all customers and partners.
• Architect Maven’s Client Success strategy and organization
• Drive world-class NRR through proactive engagement and measurable value delivery
• Build and scale a high-performing client-success organization

As a Patient Account Specialist, you will be responsible for processing account payments, updating insurance and demographic information, and researching payments. You will also rebill insurance when updates have been provided and work with other departments to achieve resolution, including adjustments and insurance follow-up. This position has the ability to work remote for Colorado residents.

• Handle customer requests via phone, chat, and email with phone as the primary focus.
• Analyze information to provide accurate troubleshooting and resolve issues.
• Assist with device installation, app setup, and configuration.

Empower health and wellness professionals to use That Clean Life’s features. Support customers throughout their entire journey, from prospect to onboarding, to long-term success. Collaborate with marketing, product marketing, and partnerships teams to execute cross-departmental initiatives.

Support the post-sale project deployment of managed services contracts. Oversee daily operations of a customer service team to ensure high-quality customer experience and operational efficiency. Build and maintain strong customer relationships, address inquiries, and resolve escalated complaints.