Provide quality customer service experience to consumers and customers.
Communicate effectively with consumers via all channels including telephone, email, chat, and social media.
Analyze trends in customer reviews and social sentiment for actionable insights.
Jobgether uses an AI-powered system to ensure applications are reviewed objectively and fairly. They identify the top-fitting candidates and share the shortlist with the hiring company, with final decisions managed by the internal team.
Respond to customer requests via multiple channels, updating CRM systems.
Build strong customer relationships by handling inquiries with speed and professionalism.
Promote customer retention and loyalty by supporting successful inquiry outcomes.
Concentrix is a global technology and services leader that powers the brands of the future. They help well-known brands improve their businesses with technology and integrated solutions in over 70 countries and have over 440k+ employees globally.
Be available to receive live daily calls, emails and chats to Triage, and action escalations from Tier 1.
Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues.
Become a Subject Matter Expert on all Turnitin Assessment Products and services.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across subjects. They are a global organization with team members in over 35 countries, including the United States, Mexico, and the United Kingdom.
Handle incoming and outgoing customer inquiries via phone, email, and chat.
Manage collections and overdue payments, including negotiating payment plans.
Serve as Escrow Representative, coordinating transactions to regional partners.
OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors. They are committed to delivering sustainable solutions in the energy industry and actively invest in renewable energy projects. The company prioritizes safety, environmental responsibility, and operational excellence.
Facilitate client onboarding, training, and ongoing support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Empower clients to become self-sufficient during onboarding and beyond.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly against the role's core requirements.
Partners directly with customers across Southern Europe to drive adoption of the ElevenLabs platform.
Administers onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems.
Analyzes product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.
ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use their technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.
Serve as the first point of contact for members, providing friendly, professional, and compassionate support.
Support members with scheduling, rescheduling, or canceling Papa visits based on their unique needs and preferences.
Clearly explain Papa’s services and guide members toward making the most of their benefits.
Papa is a company with a people-first culture. They have an incredible team of hard-working people and they encourage everyone to bring their whole authentic selves to work to be transparent and non-hierarchical.
The Customer Success Manager acts as an advocate for customers.
You will oversee a portfolio of customers to help them achieve business outcomes and foster adoption.
Ensure customers are technically healthy and obtain maximum value from their investment.
ServiceNow, founded in 2004, is a global market leader bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.
Lead and develop a high-performing Customer Success team.
Drive customer retention, expansion, and satisfaction at scale.
Champion the customer voice and maximize engagement.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Drive customer adoption of the platform and its tools across Western Europe.
Administer onboarding and enablement tactics while advising on best practices.
Analyze product usage and performance to identify and resolve friction points.
Jobgether is an AI-powered platform that connects job seekers with employers. They focus on ensuring applications are reviewed quickly, objectively, and fairly against core requirements.