Own and lead a high-value enterprise account, driving adoption, renewal, and expansion.
Build trusted strategic relationships across complex organizations and stakeholders.
Analyze customer usage data to improve engagement, retention, and growth.
The company provides an innovative SaaS and Generative AI platform for creative and advertising teams. It is a collaborative, fast-moving environment focused on the responsible use of AI and scalable customer success practices.
Handle incoming patient calls and provide a professional, welcoming experience.
Follow up with leads, address objections, and convert inquiries into scheduled appointments.
Maintain accurate patient records while supporting reception and administrative tasks.
SnappyCX is a remote staffing services company that provides customer experience and administrative talent to healthcare and other industries. It fosters a remote-first, independent work culture focused on client satisfaction and professional growth.
Support clients and their employees in navigating education assistance programs.
Follow documented workflows and maintain detailed case notes to ensure accurate support.
Communicate clearly and empathetically to guide borrowers through complex processes.
PeopleJoy provides managed education benefits software for employers committed to their people and purpose. Their culture emphasizes customer-first, accountability, and continuous improvement, with a diverse team united by a shared drive to help others.
Own a portfolio of college and university partners, serving as their trusted advisor with direct accountability for renewals and expansion.
Drive product adoption, value realization, and partner success through strategic check-ins and data-driven insights.
Collaborate with Sales, Product, and Marketing to deliver a seamless partner experience and identify expansion opportunities.
EdSights builds technology for higher education to understand student thoughts and feelings using AI-powered conversations. They partner with 300+ colleges, are backed by $80M, and have a driven, thoughtful team that values ownership and quick execution.
Lead a large, multi-site intake operation spanning in-house and nearshore teams.
Manage vendor partnerships, including SLAs, KPIs, and performance reviews.
Own intake metrics, systems, and cross-functional collaboration with marketing and legal.
EvenUp uses AI to empower personal injury lawyers and victims to get the justice they deserve. The company is one of the fastest-growing vertical SaaS companies, backed by top VCs, and seeks talented, driven, and collaborative individuals to have a lasting impact.
Make high-volume outbound calls to investigate, bill, and maximize payments on workers' compensation claims.
Submit bills and proper documentation to insurance companies, ensuring maximized payments to clients.
Review payer information to resolve denied claims and participate in special projects to achieve goals.
Revecore helps hospitals recover the revenue they've earned. Trusted by over 1,300 hospitals across 48 states, they combine specialized expertise with proprietary technology and foster a supportive, innovative workplace.
Develop trusted, strategic relationships with a portfolio of clients to promote long-term retention and loyalty.
Leverage L&D background to help clients design, implement, and optimize learning programs using Absorb LMS.
Proactively monitor client health, identify risks, and collaborate cross-functionally to drive product adoption and ROI.
Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity, with a focus on scalability and empowering learners.
Deliver exceptional customer service in a fast-paced call center environment, managing patient registration, scheduling, and provider communications.
Handle inbound and outbound calls and emails with empathy and solution-focused support while navigating multiple systems.
Accurately collect and document patient demographics, insurance, and appointment details, adapting to changing processes and technology.
Luna redefines physical therapy with award-winning technology and proven clinical models, connecting patients and providers through a tech-enabled platform. Operating in 28 states with 25+ partners, the company values care, impact, and continuous improvement.
Provide timely assistance to users of Lingraphica speech-generating devices and software.
Collaborate with Sales, Marketing, Project Management, and Engineering teams to resolve issues and deploy enhancements.
Manage a support caseload including inquiries via phone, email, chat, and scheduled appointments.
Lingraphica provides speech-generating devices to improve communication for people with aphasia and other impairments. They foster a fast-paced, goal-oriented culture focused on helping individuals on their communication journey.
Own a high-volume renewal portfolio for CaptivateIQ's Velocity segment, driving timely renewals and proactive risk management.
Partner cross-functionally with Customer Success, Sales, Finance, Legal, and Support to resolve blockers and maintain accurate forecasts.
Identify churn risk early, articulate value to transactional customers, and support save motions to improve retention.
CaptivateIQ is a SaaS company that provides a commission and incentive compensation management platform. It is a growing company with a collaborative, fast-paced culture focused on customer success and operational excellence.