Provide remote troubleshooting and support for audiovisual and video conferencing systems.
Manage service requests, coordinate technicians and vendors, and ensure timely resolution.
Deliver exceptional customer service while maintaining service contracts, records, and inventory.
New Era Technology provides end-to-end technology solutions to securely connect people, places, and information. With a global team of over 3,000 professionals, the company fosters a people-first, team-oriented culture focused on personal and professional development.
Provide technical customer support via live chat and ticketing, troubleshooting product and application issues.
Own customer cases from initial contact through resolution, including escalations and documentation.
Collaborate with Product and Engineering teams to improve customer experience and support workflows.
Coforge is a global IT services company offering digital, technology, and operations solutions to enterprises. With a large global workforce, the company fosters an inclusive culture and hires professionals based solely on their skills.
Own the most complex escalations end to end, from data mapping defects to forecast anomalies and integration failures.
Build tooling and agentic AI workflows to deflect support volume, quantify impact, and drive root-cause fixes.
Mentor Tier 1 and Tier 2 engineers, write playbooks, and represent Support in cross-functional forums.
Afresh builds AI for grocers to reduce waste and increase sales. After 70% revenue growth in 2025, it scaled to 6 enterprise solutions in 10% of the U.S. market with a culture of proactivity, kindness, candor, and humility.
Verify customer IDs, selfies, and rental eligibility for U-Haul's TruckShare 24/7 program.
Handle inbound/outbound calls, chats, and verification sessions in a fast-paced environment.
Document interactions, spot fraud concerns, and meet quality, accuracy, and productivity standards.
U-Haul has served do-it-yourself movers since 1945, offering rental equipment, trailers, and moving services across the U.S. and Canada. It is an established company with a nationwide presence and a culture focused on health, wellness, and equal opportunity.
Handle customer inquiries and reservations across multiple channels, including phone, email, WhatsApp, and social media.
Proactively promote court bookings and club activities to fill open time slots and re-engage members.
Maintain booking calendars, track inventory, and coordinate with on-site teams for smooth operations.
A-KFIT supports a US-based indoor badminton and pickleball club, focusing on customer experience and facility operations. The team values proactive customer engagement, remote work, and coordination with on-site staff to keep the club running smoothly.
Provide administrative support including calendar management and scheduling appointments.
Act as liaison between clients and internal teams, handling email correspondence and ensuring timely communication.
Conduct research, analyze customer complaints, and prepare price quotes to enhance client satisfaction.
Savvital is a forward-thinking organization providing diversified services to small and medium-sized businesses in the international market. Their team of educated experts are motivated individuals excited to handle tasks that bring capacity to your workday, with a mission to provide affordable solutions through strategic task delegation.
Assist clients with planning flights, hotels, cruises, resorts, and transportation to create seamless travel experiences.
Coordinate detailed itineraries and maintain accurate booking records while communicating with travel suppliers and partners.
Provide destination recommendations and ongoing support to travelers before and during their vacations.
Destination Careers specializes in connecting travel and hospitality professionals with remote opportunities, focusing on vacation planning and coordination services. The company fosters a supportive, growth-oriented team culture and offers training and industry resources to help employees succeed in travel coordination.
Handle customer and service provider inquiries to support end-to-end order fulfillment.
Manage order changes, replacements, cancellations, and payment releases with attention to detail.
Work overnight U.S. Central Time hours while maintaining quality and performance targets.
The company coordinates moving and relocation services by connecting customers with providers and managing order fulfillment. It operates with a collaborative, customer-first culture and emphasizes empathy, accountability, and performance.
Own the post-implementation customer journey for hospitality SaaS customers, driving adoption and retention.
Manage a portfolio of international B2B customers, building trusted stakeholder relationships and mitigating risks.
Collaborate across Account Management, Product, Support, and Sales to deliver exceptional customer outcomes.
They provide an innovative hospitality SaaS platform that helps customers adopt and realize lasting value from their software. They are an international scale-up with a people-first culture that values innovation, ownership, continuous improvement, and work-life balance.
Provide professional and courteous customer support in Russian and/or Ukrainian and English.
Assist customers with inquiries and deliver clear, accurate, timely resolutions while meeting performance targets.
Follow company policies, SOPs, and data security guidelines, and complete all training and certification requirements.
An enterprise client providing customer support for a growing international customer base. The company emphasizes professional, high-quality customer experiences and a culture of punctuality, productivity, and continuous improvement.