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FiltersThe Therapy Access Specialist will be the main point of contact for new patients throughout the sales process to obtain Cala Health products and services. This position is a remote role, reporting to the Therapy Access Manager. Shift times may vary based on business need, and applicants must be currently authorized to work in the United States.
As a Technical Support Specialist, you will be the main point of contact for Motive issues and questions. You'll provide assistance via calls and emails, define support processes, and collaborate with the team to develop and scale the Technical Support function.
As a Pulse Customer Success Manager at AuditBoard you’ll manage a large book of SaaS customers using digital engagement, automation, and data-driven strategies. This role focuses on delivering value at scale — ensuring product adoption, driving retention, and uncovering growth opportunities — while maximizing efficiency and customer experience. You’ll partner closely with Customer Marketing, Product, and Operations to support thousands of users through lifecycle programs and tech-touch engagement.
Join RepeatMD as a Senior Support Specialist, the first line of defense for clients, delivering timely and empathetic support. Triage requests, resolve issues, escalate complex cases, and surface insights to improve the client experience. Success in this role means maintaining high customer satisfaction and contributing to a collaborative environment, solving problems in a fast-paced environment.
Diagnose problems and rapidly execute appropriate solutions to ensure clients' uptime targets are met. As part of the Field Coordination team, you will respond to field technician concerns, develop a deep knowledge of company software and hardware, manage incoming scheduling requests, coordinate with stakeholders, and ensure a world-class customer experience.
This role is responsible for delivering an exceptional customer experience by responding to calls, email and/or chat related to benefits, billing and coverage, plan options, claims, payments, finding providers and other general questions. The company is seeking attentive, empathetic, goal-oriented individuals. The role is work from home.
As a Customer Support Coach, you will be the voice of, and advocate for our customers, providing exceptional support. By resolving questions and troubleshooting issues across multiple channels, you’ll ensure a seamless experience for our hotel partners, strengthening client relationships and promoting software adoption.
Guide new customers through setup, onboarding, and best practices. Hop on video calls, phone calls, and live chats to ensure smooth adoption. Proactively follow up with clients to ensure satisfaction and retention. Be the primary point if contact for company looking to get started. Handle inbound/outbound calls and emails with professionalism and energy. Identify upsell and cross-sell opportunities through client interactions.
As an Onboarding Coach, you'll step into clients’ shoes to demonstrate how our system makes their lives easier. You’ll train clients on the system, tailoring it to fit their needs as a hospitality business. Asking the right questions, you’ll ensure that, by the end of the onboarding process, they have a complete understanding of and confidence in using the system.
An experienced Customer Success Manager is needed to join our fast-growing company in a breakthrough stage where we build our dream team. This remote position is based in the Midwest, U.S. The role is responsible for customer's onboarding experience, adoption, and expansion across a range of relationships.