Remote Customer service Jobs

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Senior Customer Success Engineer

Rasa πŸ€–πŸ’¬πŸ€
Europe 5w PTO

As a Senior Customer Success Engineer, you will be the Rasa expert that our Enterprise customers will collaborate with as their trusted partner to accelerate their adoption of Rasa’s solutions with project deliverables throughout the term of the residency. As part of Rasa’s customer success engineering team, you will collaborate with multiple customers to ensure successful adoption and satisfaction with Rasa products. You will provide technical guidance and strategic advice to help customers optimize their AI assistants, with a focus on best practices and long-term success.

Customer Support Associate

Revalize βš™οΈπŸ’‘πŸ’

We are looking for a first-level Customer Support Associate to provide superior software support to our clients. This is a full-time position. Responsibilities include providing support for incoming queries and issues related to the company’s proprietary software solutions, identifying and prioritizing end-user issues, and adhering to customer service standards.

This is a fully remote position that offers the ability to travel. Work 100% remotely from anywhere in the world and join a team of driven individuals for an opportunity to grow your career at your own pace. The company hosts quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland, offering to give employees the support to succeed, while you have the freedom to explore the world!

Member Support Leader

Branch πŸ‘πŸŒ³πŸ“ž

The Member Support Leader plays a critical frontline leadership role within the Branch ecosystem, guiding a team of Member Support Specialists to deliver exceptional service across all channels (phone, chat, email, SMS). This role focuses on real-time coaching, day-to-day operational execution, and creating a strong, supportive team culture grounded in performance, accountability, and Branch’s core values.

Customer Success Manager

Timescale πŸ―πŸ—πŸ‘Ά

As a Customer Success Manager, you will partner with our customers to drive Timescale adoption and retention by engaging customers and advocating on their behalf, as well as demonstrate ongoing value customized for customers’ needs. This critical function is responsible for onboarding new customers, driving ongoing adoption, and ensuring long-term success and expansion.

NHS Customer Success Manager

Sword Health βš”οΈβš•οΈπŸ“ˆ
Europe 5w PTO

We are looking for an NHS Customer Success Manager who can help us scale our business, providing exceptional service for clients and partners and helping Surgery Hero to grow its NHS Accounts. You will be responsible for onboarding new clients and ensuring the retention and growth of our existing customer base, increasing product adoption, and ensuring our NHS clients are getting as much value as possible from Surgery Hero.

Technical Support Specialist

Brainlab πŸ§ πŸ’‘πŸ”¬
$55,000–$75,000
USD/year

Provide remote support for Oncology and Surgery Business products, including clinical workflows involving both Software and Hardware. Deliver professional service on the customer hotline according to SOP. Optimize service quality and maximize customer satisfaction while supporting multiple customers. Document all remote support actions in Salesforce and independently perform routine troubleshooting.

Executive Mindset Coach

Nine2Thrive Limited πŸš€πŸŒŸπŸ§ 
$10,860–$13,032
USD/year

As an Executive Mindset Coach, you’ll work with entrepreneurs, senior professionals, and business owners, helping them refine their leadership skills, embrace transformative change, and achieve strategic goals. You’ll provide tailored coaching, mentorship, and access to renowned personal development and transformation programs designed to empower lasting success.