Communicate with healthcare providers and clinic staff via phone, email, and fax to obtain patient documentation and serve as a primary liaison.
Review, track, and manage order documentation for accuracy and compliance, coordinating with internal teams to resolve issues.
Utilize Salesforce to document interactions, maintain records, and support reporting needs for sales and operations efficiency.
Noctrix Health is a medical device company that develops and delivers prescription-grade therapeutic wearables for treating chronic neurological disorders. The team, consisting of medical device specialists, neuroscientists, and engineers, is focused on transforming healthcare with clinically validated, drug-free solutions.
Develop and optimize key customer experience technology platforms to enhance resident satisfaction and operational efficiency.
Manage survey and reputation strategies to generate actionable insights and turn customer feedback into platform improvements.
Serve as the primary subject matter expert for CX platforms, overseeing system configuration, troubleshooting, and leading technology pilots.
Hawthorne Residential Partners is a leading multifamily real estate management company operating primarily in the Southeast, Florida, and Texas. The company, which manages over 64,000 apartment homes, is nationally recognized for its operational excellence and a culture focused on leaving people better than we found them.
Serve as the primary lead for onboarding and implementation of new User Agencies, providing detailed plans and conducting weekly progress calls.
Develop comprehensive goals and tailored strategies for User Agencies while establishing strong professional relationships for long-term engagement.
Conduct bi-annual performance reviews of top agencies, identify new business opportunities, and utilize designated CRM software for tracking and reporting.
CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.
Design, buildout, and lead a fully remote customer support department from the ground up, owning strategy, staffing, technology, and performance.
Establish operational components, define procedures, and optimize call center technology while ensuring compliance with all regulatory and legal requirements.
Recruit, onboard, and develop customer experience staff, building a performance-driven remote culture with clear leadership development and succession planning.
Climate First Bank is a Florida Benefit Corporation and FDIC-insured commercial bank offering personal and business banking services focused on sustainability and ethical finance, including solar and ESOP loans. The bank is a Certified B Corporation and member of 1% for the Planet, with a mission-driven team culture of goal-setters and changemakers operating in a fast-paced, results-driven environment.
Provide phone support and perform routine clerical duties according to standard procedures.
Type and transcribe business correspondence, forms, and reports while maintaining direct customer contact.
Manage inbound calls professionally, using active listening to clarify information and address customer concerns.
Mercury is an insurance company that helps people reduce risk and overcome unexpected events. It is recognized as a great midsize employer with a team-focused culture that values diversity, inclusion, professional growth, and making time to have fun.
Reviews and researches customer complaints, documenting issues in a service log and responding to inquiries.
Processes check requests for refunds, manages email correspondence, and answers calls from the customer service queue.
Studies procedures to improve efficiency, reviews recorded calls for quality assurance, and assists other departments with post-closing tasks.
The company operates in the mortgage lending industry. Based on the posting, it is a structured organization with departments like Processing and Insuring, and it emphasizes compliance with federal and state regulations.
Communicate with clients via email and online platforms.
Support scheduling, appointments, and coordination of client timelines.
Assist with organizing event and experience details.
Aisle & Abroad is a wedding, event, and destination experience studio focused on creating meaningful celebrations and curated journeys. They support clients with weddings, events, honeymoons, and milestone experiences through thoughtful planning and personalized service.
Assist with booking confirmations, itinerary updates, and document preparation.
Help manage calendars, payment reminders, and client timelines while organizing client records.
Support the team with administrative and customer service tasks and track supplier communications.
Destination Knot is a full-service travel company dedicated to delivering curated, stress-free vacation planning services for luxury getaways, family vacations, and milestone celebrations. The team is committed to creating personalized travel experiences with a supportive and professional culture.
Assist in coordinating event plans and travel-related scheduling, organizing timelines, logistics, and key planning details.
Collect and manage client information and preferences, track progress of multiple plans, and provide clear communication regarding confirmations and next steps.
Maintain organized digital records and planning systems while staying focused and productive in an online work environment.
The company appears to be a remote-first organization specializing in event and travel planning services. They foster a team-oriented, supportive work culture with opportunities for growth in planning and coordination roles.
Consult with clients to understand their travel preferences, goals, and budget to plan customized vacations.
Research and recommend destinations, book accommodations and activities, and provide post-booking support.
Stay informed on travel trends and use online platforms to coordinate trips, ensuring smooth and memorable experiences.
The company specializes in designing tailored vacations for clients, including romantic escapes, family adventures, and group getaways, by providing personalized planning services. It has a commitment to excellent service, attention to detail, and expert guidance, positioning itself as a trusted name in vacation planning.