Review escalated EPC complaints from billing subservicer, CX, or Finance Operations, conducting investigations and recommending resolutions.
Collaborate with CX, CAT, and Accounting to bring complaints to resolution and ensure positive customer experiences.
Flag EPC and sales rep patterns, make process improvements, and perform ad hoc data analysis.
Palmetto is a leading clean tech company accelerating the transition to clean energy with an award-winning technology platform. We foster a promote-from-within culture, offering comprehensive benefits like unlimited PTO, medical, dental, vision, and paid parental leave.
Work remotely from home with a set schedule, 8:30am to 5pm Monday through Friday.
Assist older adults with healthcare needs such as insurance questions, ride coordination, and medication refills.
No experience required; just need a computer, reliable internet, and a friendly phone manner.
This company helps older adults navigate healthcare challenges like insurance confusion, transportation, and medication access. They provide an organized workflow where employees assist one person at a time, fostering a low-stress, supportive culture.
Provide personalized travel support to clients, handling bookings and resolving issues across hotel, flight, car, and rail.
Work closely with client contacts to ensure program objectives are met, maintaining thorough documentation.
Troubleshoot issues using internal tools and participate in team meetings to stay current on industry updates.
Navan is a travel and expense management platform that simplifies business travel for companies. They are a fast-growing, hyper-growth company with a collaborative culture and a focus on innovation.
Own customer business outcomes and value realization by managing a portfolio and translating solutions into measurable value.
Protect retention through proactive risk management and drive growth by identifying expansion opportunities with Account Management.
Lead strategic conversations, QBRs, and renewals, turning data into executive-ready recommendations.
Cardata provides automated software and services for vehicle reimbursement, replacing outdated programs for businesses. They are a small but mighty team focused on impact, growth, and customer success.
Serve as the primary technical point of contact for enterprise customers, driving adoption and value.
Collaborate with engineering to relay feedback and influence roadmap, while troubleshooting technical issues.
Conduct regular business reviews and build strong stakeholder relationships for long-term success.
Level AI is a Series C startup transforming customer engagement by turning contact centers into strategic assets. Founded in 2019 and headquartered in Mountain View, California, our AI-native platform leverages Large Language Models to deliver actionable insights from customer interactions.
Answer calls from new patients and call back signups quickly to set the tone for care.
Listen empathetically, learn about patient health and goals, and explain Mira Mace's services in plain language.
Confirm Medicare coverage, book first doctor visits, and follow up persistently while documenting accurately.
Mira Mace is a venture-backed company helping Medicare patients navigate healthcare with clarity and confidence. They are a small, mission-driven team focused on technology and patient-centered care.
Review and approve or reject user-generated content based on platform standards, documenting moderation decisions.
Conduct safety and compliance reviews on in-house content and workflows, including datasets and AI characters.
Moderate video, image, and text content, taking action on flagged violations and categorizing content for appropriate visibility.
EverAI is building the world's largest AI companionship platform, driven by a proprietary moderation system called EverGuard. With 50 million users in two years and a fully remote team of about 100, the company is a fast-growing, category-creating AI company.
Design and execute scaled customer success initiatives that drive onboarding efficiency, adoption, and growth.
Balance 1:many customer programs with strategic engagements, building webinars and office hours.
Manage a large portfolio of scaled and mid-market customers through the full lifecycle, from onboarding to expansion.
Great Question is an all-in-one AI customer research platform that enables teams to recruit participants, run research, and share insights. Backed by world-class investors and trusted by companies like Gusto, Experian, Canva, and Brex, our remote-first culture is built on high trust, high agency, and high emotional intelligence.
Build relationships with activists, members, and leaders to grow the grassroots base.
Organize phone banking, text banking, canvassing, and postcarding for the 2026 election cycle.
Identify volunteer needs, recruit members, and foster alliances with allied organizations.
EpicWorks provides movement organizations with values-aligned infrastructure and services to strengthen their operations. With a team specializing in finance, HR, legal, and culture, EpicWorks brings decades of experience supporting justice-focused groups.
Assist clients in researching and booking hotel accommodations and respond to inquiries via email, phone, or chat.
Review client preferences to recommend suitable lodging based on budget, location, and travel dates, and manage reservations using booking tools.
Provide post-booking support including changes, special requests, and follow-up questions, while staying informed on travel trends.
We are a travel planning company dedicated to creating unforgettable experiences for every type of traveler. We provide personalized hotel and resort booking services with care and attention to detail.