Answer vendor phone calls regarding payments, processes, and vendor set up questions.
Follow up on payment timelines, investigate delays, and troubleshoot discrepancies.
Identify and escalate customer service opportunities and collaborate with internal teams to resolve complex issues.
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 offices nationwide and a North American fleet of 770,000 vehicles, the company emphasizes employee development and a culture of doing the right thing.
Serve as a primary point of contact for clients, managing inbound and outbound communications to resolve inquiries.
Connect with customers via phone, email, chat, or social media to de-escalate issues and track call data.
Upsell when required and escalate interactions as necessary.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainability. With a workforce of 500,000 across 300 languages, they foster a culture of inclusion and diversity.
Perform outbound calls to enroll individuals into a food box program or reauthorize them in the program.
Help members make decisions that enhance their healthcare experience with empathy and compassion.
Make a positive difference in people's lives by supporting their health journey through tailored nutrition.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to improve healthcare outcomes. With over 30 years of experience, they integrate human touch with data-driven technology and foster a collaborative, innovative culture focused on empowering growth through trust and accountability.
Provide day-to-day support to the Account Management Team, handling order management, delivery coordination, returns, reships, and customer data maintenance.
Serve as a key point of contact for escalations from platform partners, ensuring timely and high-quality issue resolution.
Identify process gaps and help develop initiatives to continuously improve service quality.
Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. It is building one of the fastest-growing ecommerce companies in history.
Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.
Assist in gathering travel options based on client preferences and help with booking hotels, cruises, flights, and packages.
Follow up with clients on details, confirmations, and updates while communicating with travel suppliers as needed.
Learn supplier systems and tools and participate in team meetings and supplier trainings.
We are a rapidly growing travel agency offering unforgettable getaways including cruises, hotels, vacation rentals, and all-inclusive packages. We are backed by a legacy host agency with over seven decades of excellence.
Supervise a team of claims adjusters handling first-party property claims with compassion and efficiency.
Provide coaching, mentoring, and technical oversight to ensure consistent file handling and compliance.
Manage staffing levels, performance evaluations, and disciplinary actions to achieve company goals.
Mercury Insurance helps people reduce risk and overcome unexpected events, offering property and casualty insurance for over 60 years. The company fosters a collaborative and inclusive culture, supporting team growth and customer service excellence.
Research trusts, foundations, and institutional donors aligned with Chayn's work to identify funding opportunities.
Help prepare grant applications, proposals, budgets, and supporting documents, maintaining accurate records of deadlines.
Draft donor communications, including thank-you messages, appeals, newsletters, and project updates to support stewardship.
Chayn is a global nonprofit making healing accessible for all survivors of gender-based violence using trauma-informed, multilingual, and feminist online resources. Founded in 2013, the organization has a core team of 11 staff and up to 10 contractors, working remotely worldwide, with up to 70% of volunteers being survivors of abuse.
Act as front-line interface with US customers, responding over the phone and resolving inquiries.
Maintain customer experience and provide the best image of the company.
Provide excellent customer service, solve customer concerns, and sell client products and offers.
Sutherland specializes in AI, automation, cloud engineering, and advanced analytics to drive digital transformation for global brands. The company has developed 363 independent inventions, including 250 AI-based solutions, focusing on digital engineering and business process excellence.
Act as the technical champion for assigned customers, building strong relationships and navigating complex technology challenges.
Provide best-practice advice to help customers successfully adopt and optimise Trustonic products and solutions.
Lead Root Cause Analysis reviews and facilitate retrospective sessions to improve customer outcomes.
Trustonic develops smartphone locking technology to make devices affordable and enable digital finance globally. They partner with mobile carriers across 30+ countries and foster an inclusive, flexible culture focused on diversity and collaboration.