Remote Customer service Jobs

Job listings

  • Manage day-to-day payer implementation projects with timelines and open items across teams.
  • Prepare polished payer-facing materials including project plans and decision logs.
  • Coordinate with Clinical, Operations, Finance, and Legal to resolve issues and support post-launch account management.

Chamber Cardio rebuilds the cardiology system around outcomes by equipping independent cardiologists with technology and operational tools. The company partners with physicians to lead population health efforts, combining AI tools with human-centered care to transform heart health at scale.

  • Scope, plan, and deliver paid engagements covering LMS administration and technical configuration.
  • Lead discovery sessions with client stakeholders and turn output into statements of work with defined milestones.
  • Manage a portfolio of concurrent engagements, tracking budget, timeline, and scope for each.

Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. Trusted by over 3,300 organizations and 34 million users, the company fosters a collaborative culture where employees genuinely care about each other and the work they do.

  • Own strategic, high-ARR accounts as senior relationship owner and trusted advisor to security and engineering leadership.
  • Orchestrate cross-functional teams to align the platform with enterprise security outcomes and drive adoption and retention.
  • Proactively manage risk, coordinate escalations, and provide consultative guidance on AppSec strategy.

Endor Labs builds the Application Security platform for the software development revolution, helping teams identify and prioritize critical risks in their software estate. The company is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures, and is trusted by companies of all sizes.

$90,000–$110,000/yr

  • Own the onboarding and deployment of new clients, including project management and execution of go-live events.
  • Lead in-person and remote staff training sessions tailored to varying technical comfort levels.
  • Coordinate device setup, troubleshoot issues, and support technical teammates with infrastructure.

Sage provides an integrated software platform to reinvent fall prevention and emergency response for older adults in senior living communities. The company is a growing, mission-driven team of ambitious entrepreneurs with a culture that values hard work, sustainability, and fun.

  • Provide top-notch client experience while answering high volume calls from clients to address inquiries.
  • Review and respond to a high volume of emails for sending and receiving medical records.
  • Triage and route calls to virtual nurses or clinic team members as needed.

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, with modern clinics and in-house technology, and are vet founded and vet led.

  • Diagnose and resolve complex technical issues related to digital bots, telephony integrations, and core banking configurations.
  • Efficiently manage ticket queues, ensuring accurate classification and timely resolution.
  • Collaborate with cross-functional teams to provide guidelines on scope and technical feasibility.

Posh is revolutionizing the way financial institutions serve their communities through innovative AI solutions. They believe the most successful AI products are built on a symbiotic relationship between humans and AI, each empowered to put their best foot forward.

$85,000–$110,000/yr

  • Drive customer retention and growth through adoption, support, and value demonstration.
  • Own and develop Digital and Smart Business Engagement model customers, nurturing them throughout the customer journey.
  • Meet regular renewal and customer satisfaction targets while tracking interactions in Salesforce.

QAD is a global leader in next-generation SaaS manufacturing and supply chain solutions, helping manufacturers build adaptive enterprises. The company fosters a collaborative culture of smart, hard-working people with an atmosphere of growth and opportunity.

$86,250–$101,250/yr
Canada Unlimited PTO

  • Lead and develop Customer Success, Implementation, and Operations teams to drive customer adoption and retention.
  • Oversee implementation experience and use data to identify trends and improve customer outcomes.
  • Partner cross-functionally to represent the customer perspective and build a high-performance culture.

Cardata provides automated software and services for vehicle reimbursement programs. They are a small, driven team focused on growth and impact.

$87,600–$123,600/yr
US Unlimited PTO

  • Be the primary client-facing representative during the implementation process.
  • Create and maintain detailed project plans and open item logs for monitoring.
  • Coordinate across internal teams and the client to ensure timely completion of deliverables.

SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. The company has onboarded hundreds of thousands of members since 2016 and fosters a mission-driven, collaborative culture guided by values of integrity, courage, and togetherness.

  • Manage patient intake, scheduling, and payment collection to support clinic growth.
  • Handle virtual check-ins, welcome calls, and authorization management via WelcomeWare platform.
  • Track and analyze reports on patient metrics, referrals, and clinical performance using Power BI.

Upstream Rehabilitation provides outpatient physical therapy and rehabilitation services across multiple locations. As a large organization, they emphasize a collaborative, patient-centered culture and support for teammates.