- Provide first-line support for client issues via phone, email, and alerts.
- Troubleshoot Windows PCs, servers, and network issues, including Active Directory and DNS.
- Document all work in IT Glue and assist with endpoint security and email management.
They are a growing Managed Services Provider known for their responsive, people-first approach to IT support. Their clients count on them not just for technical fixes, but for a team that communicates clearly and treats every issue with care.