Remote Information technology Jobs • US

This is a flexible/as NEEDED REMOTE Contract position. The Flexible Remote Help Desk Agent is responsible for providing Help Desk support to our customers, delivering an excellent customer service experience by being a trusted advisor, listening & understanding client needs, and solving problems. You will answer phones/chats, provide support via various channels and research information to resolve issues. You will also log calls, route tickets, and update the CRM.

As a Technical Services Specialist at PAR Technology, you will manage a portfolio of tier 2–4 client accounts, providing high-quality technical support and proactive business guidance. You’ll act as a trusted advisor to enterprise clients helping them maximize the value of their POS, back-office, and payment solutions. This includes delivering training, supporting post-implementation projects, and identifying new product features that drive efficiency.

Support internal and external customers in our hosted & internal environment by utilizing communication and technical skills. Help design, implement, and support a large heterogeneous computing environment. Maintain Service Level Agreements and Operational Level Agreements, and improve the performance, reliability, and standardization of our hosted & internal solutions.

Assist QAD in implementing its Foreign-Trade Zone (FTZ) software by providing training to new customers during implementation projects, and assisting existing QAD customers, providing them with daily Foreign-Trade Zone administration requirements, as a self motivated team player.

Provides primary support to customers encountering problems using CDK’s products and solutions. Responds to customer product inquiries and facilitates inquires through systems in order to provide answers to common questions and problems. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.

Lead programs that equip pre-sales engineers, technical account managers, and customer success teams with the knowledge and confidence to succeed in the field. This role is critical in ensuring that customer-facing technical teams are aligned, skilled, and ready to articulate the value of Axonius across use cases. You will develop onboarding programs, product readiness plans, certifications, and ongoing learning initiatives that scale across global teams.

Provide technical and workflow implementation services for Radiology Healthcare IT solutions. In this client-facing role, you'll configure, test, and ensure the Intelerad solutions are operational. Work closely with project management and collaborate with cross-functional teams to optimize workflows and ensure the effective use of PACS and HL7 interfaces to improve patient care.

Responsible for the operation, maintenance, and management of SDD data processing components and databases as defined by government personnel and stakeholders. Proven experience and knowledge working with the Oracle eBusiness suite is a must. Daily responsibilities will be focused on analyzing data processing applications for complex health systems including application/code installation, upgrade and maintenance, backup and recovery, and application security compliance.

We are seeking an experienced  WorkForce Software (WFS) Absence Management Technical Consultant with deep expertise in Absence Management to join our implementation team. This role is ideal for someone with strong technical acumen, experience in system configuration, and a passion for optimizing workforce management processes. The consultant will be responsible for the design, configuration, development, and support of WorkForce Software’s Absence Management module, working closely with functional leads, business stakeholders, and project managers.

Provide tier 1 support for all end users remotely, diagnose and resolve technical issues including those related to macOS and Windows and Linux, audiovisual systems, office networks, peripherals, and software.