Remote Information technology Jobs · SQL

• Understand customers business requirements and how the product can meet them.
• Conduct implementations, including process development and go-live support.
• Provide guidance to customers on system usage through training.

Trupanion is a leading provider of medical insurance for cats and dogs in North America. They offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to be the very best version of themselves.

• Lead and develop a team of technical support professionals through coaching and mentoring.
• Oversee end-to-end customer technical issue resolution, ensuring adherence to SLAs.
• Design and implement process improvements across the technical support workflow.

Intelerad offers medical imaging solutions that streamline information flow, simplify processes, and maximize efficiencies. They have nearly 800 employees across four countries and empower nearly 2,000 healthcare organizations globally.

• Manage SAP Business One implementations and upgrades.
• Perform analysis on customers’ business requirements and map to software configuration requirements.
• Problem-solve technical questions and customer concerns.

Third Wave is a leading business systems management provider for small to mid-sized enterprises (SME’s), specializing in implementing SAP Business One and related systems. As a SAP Gold Partner, Third Wave continues to experience substantial growth and success; they have been recognized as one of SAP’s top Business One reselling and development partners since 2003.

• Drive the development and optimization of Dynamics 365 (OMS) solutions within our Supply Chain environment
• Design and implement customizations in X++ and C#, contributing to scalable and maintainable ERP solutions
• Collaborate with business stakeholders to translate requirements into robust technical concepts

Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to their vision “Until every human has their health”.

• Own the development, governance, and ongoing maintenance of technical documentation.
• Independently synthesize complex technical, product, and operational information.
• Write, format, edit, and proofread process, procedural, and technical information for users.

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. They serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across their platform of solutions.

• Gather business requirements
• Translate needs into technical specs and design solutions
• Configure and develop using Oracle Utilities Application Framework (OUAF)

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Technical support and troubleshooting.
• Operational support tasks in the Application Support team working with Microsoft Cloud technologies.
• Scope a customer issue by collecting the relevant facts and investigating the problem, involving other teams as needed.

AppXite is a product software development company based in Riga, Latvia. They provide an Ecosystem Marketplace & Subscription Billing Platform for distributors, sellers, managed service providers, and vendors to automate sales and manage partner channels.

• You will work with industry leading customers in maintaining Illumio’s technology deployments
• You will be responsible for logging and updating cases, informing customers of the case status and providing solution(s) as they become known, in a professional, timely manner, over the lifetime of the support request
• Escalation Engineers need to understand customer systems and configurations. Analyze problems/defects and recommend solutions

Illumio is a leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. They are powered by the Illumio AI Security Graph, their breach containment platform identifies and contains threats across hybrid multi-cloud environments.

• Develop new skills and become a subject matter expert in Accela technology.
• Identify solutions for customers' most challenging technical and business questions.
• Own customer issues from start to finish.

Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging.

• Drive the development and optimization of Dynamics 365 (OMS) solutions within our Supply Chain environment
• Design and implement customizations in X++ and C#, contributing to scalable and maintainable ERP solutions
• Collaborate with business stakeholders to translate requirements into robust technical concepts

Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to their vision.