As Head of Product Support for Asia, you will lead regional support for Veeva applications, building and scaling the team across Asia and managing leaders and support engineers in a remote environment in Japan, Korea, and Australia.
Job listings
Seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments. Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications. Success requires calm, methodical troubleshooting of system issues, and a strong understanding of administrative workflows in long-term care and medical facilities.
In this role, you will set the strategy, oversee implementation, and provide leadership for the Salesforce Health Cloud & Lifesciences Cloud Technical Product Team. You will work closely with the US Patient Access & Reimbursement business team to deliver technology services and solutions that align with Amgenβs strategies and goals. This position is critical to Amgenβs mission of enhancing programs like Patient Support Programs (PSPs) by advancing the use of Salesforce.
The Business Systems Analyst role serves as the operational bridge between the Revenue Systems Architect and all key stakeholder teams. This role thrives in cross-functional environments, excels at streamlining processes, and enjoys partnering with teams to improve how Salesforce and other GTM systems are used day to day. Youβll take ownership of frontline support, backlog execution, sprint hygiene, documentation, and change management β while also handling core Salesforce admin responsibilities.
This role is responsible for the ownership, management, implementation, and training support of the companyβs Customer Relationship Management tool. The role involves working closely with cross-functional teams to understand and execute solutions for user requirements. Responsibilities include CRM administration, development, support, data analysis, process improvement, and project management of CRM deliverables.
Join Rula's Enterprise Applications team as a Salesforce Technical Architect and lead the architectural vision across our Salesforce ecosystem. In this role, youβll define and drive our integration strategy, guide scalable solution design, and enable high-quality DevOps practices across teams. Youβll partner with stakeholders to deliver seamless, secure, and scalable systems that power mission-critical workflows.
As a Senior Systems Administration Specialist at Motive, you will be responsible for administration, management and support of our Salesforce and integrated Enterprise Systems applications used by our customers and internal Sales, Sales Operations, Marketing, Customer Success, Customer Support and Finance teams. You will have the opportunity to work with integrations as we expand our suite of applications.
As a Salesforce Administrator, you will be responsible for redesigning and implementing role-based permission groups, auditing and optimizing existing security groups, and managing Salesforce license usage. You will also support data loader operations and collaborate with Salesforce developers.
As a Senior Salesforce Administrator at Engine, youβll play a vital role in optimizing our business processes and maximizing the effectiveness of our Salesforce platform. Oversee key administrative functions, implement and customize workflows, ensure system integrity, collaborate across teams, manage integrations, and stay ahead of the curve by monitoring Salesforce releases.
Manage the design, implementation, and support of Shureβs Salesforce-based Customer Success Platform. Collaborate with internal business partners in Sales, Service, and Marketing to deliver impactful solutions. Lead a team of Business Analysts and drive user adoption of technology projects. This role is ideally hybrid, based at our Niles, IL headquarters, but we are open to remote candidates.