Provide frontline technical support for clinical and healthcare software used by healthcare professionals.
Work directly with clinicians, hospital IT teams, and application users to resolve issues.
Take end-to-end ownership of customer cases from investigation through resolution while coordinating escalations.
The company provides clinical and healthcare software solutions to medical professionals. As a partner organization, it focuses on delivering reliable technology that supports clinical teams and healthcare outcomes.
Administer the lifecycle of GxP and Quality governed systems including eQMS, CMMS, and Digital Validation applications.
Perform user account administration, role-based access control, and periodic access reviews.
Support Computer Software Assurance activities, change control, and CAPA investigations.
CAI is a professional services company established in 1996 that provides accelerated operational readiness and high-standard performance for mission-critical industries. The company has grown to nearly 800 employees worldwide and fosters a culture of integrity, service, and excellence.
Apply MEDXS architecture expertise to engineering, integration, and sustainment activities.
Analyze system dependencies and evaluate proposed changes for operational impact.
Support installation, configuration, testing, and documentation of approved changes.
MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business providing IT and communications solutions. The company offers strong benefits, a collaborative culture, and is focused on people development.
Provide responsive, reliable, and consistent IT service delivery to HHS users, solving computer hardware, software, and network issues via phone, email, or in person.
Meet all Service Level Agreements by diagnosing, isolating, and resolving technical problems, with prompt referrals and escalations to appropriate support teams.
Document, track, and monitor problems in ServiceNow, and recommend system modifications to reduce recurring user issues.
Peraton is a next-generation national security company that delivers mission-critical IT solutions to government agencies, including the HHS OIG. It is a large, mission-driven organization that fosters a team-building culture and a fast-paced, evolving environment.
Collaborate with engineering and implementation partners, reproduce bugs, and maintain knowledge base.
HKR.TEAM is a remote-first company on a mission to simplify global HR, connecting talent with US-based clients. They foster a transparent, meritocratic start-up culture with a young team, no ego, and a focus on getting things done.
Maintain and monitor client servers, including security patches and backups.
Manage user accounts, access permissions, and resolve connectivity issues.
Deliver customer-focused support and escalate complex technical problems.
DYOPATH is a managed technology services provider that ensures secure, reliable IT for its clients. The company invests in employee growth through training and certifications, emphasizing customer impact and its L.O.V.E. culture.
Install, test, and troubleshoot copper cabling while performing rack-and-stack activities in data center environments.
Execute structured cabling remediation, smart-hands support, and accurate documentation of installations.
Travel frequently to diverse customer sites and collaborate with field teams, engineers, and stakeholders.
This company provides hands-on data center infrastructure services including copper cabling, rack-and-stack, and technical remediation for enterprise, colocation, and hyperscale environments. They foster a transparent, collaborative culture focused on inclusion, professional development, accountability, and shared success.
Monitor and maintain Azure and Microsoft 365 environments to ensure reliable daily operations.
Investigate and resolve incidents, service requests, and performance issues within established service levels.
Collaborate with project and engineering teams to support service transitions and improve operational processes.
Our partner company specializes in enterprise technology and cloud solutions. They foster a collaborative, mission-driven culture with a focus on operational excellence.
Provide expert technical support, installation, maintenance, and repair of Brainlab systems at hospitals and clinical sites.
Deliver remote and on-site troubleshooting, diagnostics, upgrades, and proactive service checks.
Collaborate with sales, engineering, and clinical support teams to ensure a seamless customer experience.
Brainlab develops, manufactures, and markets software-driven medical technology that enables improved, more-efficient, less-invasive patient treatments. Founded in 1989, the company employs around 2,400 dedicated people across 25 locations worldwide.
Provide Tier 1 and Tier 2 technical support for hospitals and corporate team members.
Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and Intune.
Support endpoint devices, infrastructure, and vendor coordination across a multi-site organization.
Alliance Animal Health is a private equity-backed Veterinary Service Organization supporting hundreds of veterinary practices across the US. They provide business solutions like talent acquisition, marketing, HR, finance, and operations while maintaining a culture of open communication and collaboration.