Apply advanced understanding of Workday, ServiceNow, and MS Office.
Conduct thorough research and analysis of system issues.
Ensure timely follow-up, accurate system updates, and high-quality delivery of work.
AECOM is an infrastructure consulting firm, partnering with clients to solve complex challenges and build legacies. They are a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals.
Deliver expert technical support across radiology IT environments.
Ensure seamless healthcare system integration by applying DICOM, HL7, and other interoperability standards.
Maintain data integrity and regulatory compliance by handling sensitive patient information.
Intelerad's medical imaging solutions streamline the flow of information, simplifying complex processes and maximizing efficiencies. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries - they empower healthcare organizations with the speed, scalability, and simplicity needed to increase business performance.
Lead Service Transition Planning and Coordination to ensure seamless movement from development and engineering into operational acceptance.
Drive Operational Readiness and Acceptance, logging, tracking, and validating Operational Readiness Requirements (ORRs).
Develop and Maintain Transition Documentation, including operational readiness checklists (ORCs), support models, and process artifacts.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted solutions to protect our nation and allies.
Deploy and maintain network infrastructure, including configuration and support of network devices and services.
Set up and maintain network monitoring tools and perform continuous monitoring to ensure performance and reliability.
Troubleshoot network issues, conduct root cause analysis, and implement preventive measures to minimize downtime.
Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. Our international team of 1000+ professionals and digital nomads works all over the world.
Lead EHR Optimization efforts for assigned projects.
Provide EHR expertise related to population health management.
Facilitate data exchange between practices and Aledade.
Aledade empowers independent primary care practices to improve patient outcomes and reduce healthcare costs. They are the largest network of independent primary care in the country, helping practices, health centers and clinics deliver better care to their patients.
Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology.
Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience.
Develop or work with a developer to deliver application break fixes for critical product defects
Rimini Street, Inc. is a global provider of end-to-end enterprise software support, products and services, and the leading third-party support provider for Oracle and SAP software. They have over 5,300 signed clients and over 2,000 team members in 23 countries, fostering a culture of mutual respect and collaboration.
Function as a managerial AWS subject matter expert for a federal agency.
Provide technical leadership, architecture guidance, and hands-on expertise across cloud initiatives built on Amazon Web Services.
Support cloud strategy, design scalable solutions, and ensure adherence to best practices in security, cost optimization, and performance.
Reveille Group is a strategic advisory consulting firm with offices in Washington, DC. They are focused on providing their diverse clients with innovative solutions including technical analysis and development and prioritize a work-life balance.
Works closely with stakeholders to drive project delivery and ensure the adoption of Sakon’s technical and functional solution(s).
Identifies, tracks and manages program level risks, activities, and issues creating client and partner score cards and project status reports.
Leads and manages end-to-end integrations Projects with ServiceNow and related enterprise systems.
Sakon delivers mobility software solutions and services to domestic and global clients. They focus on client projects delivered as defined within agreed to contracts.
Receive, own, and resolve support tickets raised by Inixion clients.
Use remote access tools to diagnose and troubleshoot issues directly within client environments.
Liaise with internal departments to drive swift resolution of outstanding issues.
Inixion is a Sage partner with a track record of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing.
Receiving & processing requests per alerts & calls, within the defined SLA.
Clarification of the incoming request with Customers, ticket creation and routing of the ticket to L2 Engineer.
Timely reaction to calls alerts Following support procedures and participation in procedures improvement
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They retain nearly 1000 full-time professionals, experiencing an annual growth rate exceeding 25% with a culture of Relentless Performance.