Senior SAP Basis Engineers are responsible for providing technical support to client SAP basis systems and for the technical aspects of enhancing, updating and deploying critical changes. They are also responsible for designing new solutions, and creating procedures in the SAP area and will report to the Principal Director of Application Support.
Provide technical support by telephone or email on software and hardware problems at the Service Desk (First and Second Level). Prioritize, classify, and document malfunctions in a ticket system. Conduct comprehensive end-to-end function tests. Initiate difficult/complex diagnoses and forward tickets to support units.
Assist in the development of applications on the Anaplan platform, working in sprints and helping manage Jira backlogs. Collaborate with cross-functional teams to understand business requirements and translate them into effective Anaplan solutions. Provide meaningful feedback and progress updates in a timely manner to the Business Partner and team and develop model documentation, participating in data integration and migration solutions, as well as UAT testing and deployment.
Technical Account Managers are Architects who bring technical expertise and strong interpersonal skills to support a portfolio of strategic clients. They manage client relationships while keeping a watch over the technical aspects of their accounts. They must be effective technically, as communicators and doers.
As a Technical Solutions Consultant, you will collaborate with sales teams to understand client needs and propose tailored solutions using ServiceNow ITSM, CSM, and ITOM platforms. You will conduct product demonstrations, design solution architectures, and act as a technical liaison between clients and internal teams during the pre-sales process. The key is showcasing the value of our solutions and enabling successful sales engagements.
Next Generation, Inc. is seeking a highly skilled and experienced UKG Solution Architect to join our team. The ideal candidate will be UKG certified and possess a thorough understanding of complex WFM environments including UKG Pro WFM implementation concepts. This is a mostly remote position with occasional on-site visits to Chicago, Illinois or as required by assigned clients when applicable.
We are seeking an experienced and detail-oriented Email Deliverability Engineer to join our team to administrate the infrastructure that supports email deliverability, including authentication protocols, sender reputation management, and performance monitoring across major email providers and platforms. You will monitor deliverability metrics, manage email infrastructure, and work closely with Marketing, Development, and Product Management teams to maintain optimal email reputation and performance.
Brightspeed is seeking an experienced Network Technician responsible for all aspects of working in the physical Central Office, including overtime and weekends. Responsibilities include supporting and maintaining switching equipment and backup generators, installing and maintaining special circuits, monitoring switch alarm activity, and maintaining fiber and copper networks.
The Technical Operations Level 1 role serves as the first point of contact for IT support, handling incoming technical issues and troubleshooting various IT problems. This role requires strong customer service skills and a proactive approach to problem-solving. The role involves maintenance, optimization of IT systems, and the escalation of complex issues, demonstrating expertise in IT service management.
Uses technical skills and provides guidance in the development, implementation and maintenance of complex production information systems. Leads research in automation techniques to improve application performance and testing. Provides leadership in isolating and solving problems within application systems. Must be able to lead, engage and mentor others.