The IT Systems & Support Specialist will be a critical technical resource, responsible for ensuring the seamless operation, security, and support of our core infrastructure and applications for our globally distributed team. This role requires exceptional organizational skills, ownership, and the ability to work independently to US time zone requirements.
The Senior Director of Infrastructure & Operations will lead the enterprise technology infrastructure, network services, and end-user support functions. This role ensures the reliability, scalability, and security of IT infrastructure while delivering exceptional service to internal stakeholders. The ideal candidate will be a visionary leader with deep technical expertise and a passion for operational excellence, working closely with Technology leaders, Executive staff, and departmental leaders.
Manage and configure projects, workflows, custom fields, permissions and schemes, ensuring that the tool meets the needs of the teams. Develop views and dashboards to monitor indicators, in addition to configuring Kanban and Scrum boards according to agile methodologies adopted. Implement automations and scripts to optimize workflows, reduce manual tasks and increase operational efficiency.
The Senior Salesforce Administrator is responsible for the administration, customization, and maintenance of the Salesforce platform. The ideal candidate will have 5+ years of experience in Salesforce administration, with a strong focus on flow and Apex development. Knowledge or experience with Conga documents is a plus. Manage and maintain the Salesforce platform and implement and manage Salesforce integrations.
As an Agentforce Architect, you will lead the architecture and delivery of AI-driven service experiences across the learner journey. You will be responsible for designing and implementing Salesforce Agentforce capabilities to enable personalized and scalable student engagement. You will partner with stakeholders, Salesforce, and our SI partner to drive end-to-end delivery of employee agent experiences that improve student outcomes.
Be the first line of defense, keeping technology running at its best. You’ll troubleshoot cutting-edge devices, collaborate with teams across Product, Engineering, and Operations, and directly impact our goals of crimes solved and increasing community safety. This remote role is perfect for problem-solvers who thrive in fast-paced environments. Seeking individuals willing to work on weekends as needed.
This role involves modernizing systems across large companies in Brazil. As a Systems Architect, you will create agents that alter, evolve, and modernize systems of various platforms and maturities. This role allows you to apply your skills across multiple clients, systems, and technologies, with the opportunity to become a reference at CI&T.
As a Technical Support Engineer, you'll triage and resolve issues with care, acting as an extension of our customers. Your ability to respond with urgency and thoughtful responsiveness is key. You will be on the front lines of our support team, ensuring every customer inquiry is handled with care. You'll use our established triage process to identify, categorize, and resolve complex issues.
IT Integration Developers at D2L are pivotal in providing tailored business solutions across the organization, engaging closely with various departments. They excel in the meticulous evaluation, implementation, configuration, and customization of enterprise applications, ensuring their seamless integration and sustained maintenance. Their expertise in software development empowers them to deliver robust, high-quality solutions.
As the Manager, Business Applications, you will manage a team and foster collaboration with stakeholders. This role involves managing company-wide business applications to create value for internal teams, requiring strong leadership and a passion for streamlined business processes. You will drive business solutions, manage implementations, and act as a program manager for complex transformations.