Own operations across the full customer lifecycle: funnel, systems, deals, and post-sale motion.
Run deal desk, forecasting, incentive compensation, and data management with a hands-on approach.
Design and build AI-enabled automations to carry repeatable work and escalate only where judgment is needed.
Spreedly is the world's leading Open Payments Platform, providing infrastructure to connect to any payment gateway through a single API. Founded in 2007, the company has a culture of transparency, collaboration, and self-driven leadership with a diverse team.
Lead multiple strategic projects, defining scope, plans, and execution across global teams.
Drive stakeholder alignment, manage risks, and ensure on-time, high-quality delivery.
Leverage data and AI tools to track progress, report status, and support decisions.
Cook Medical is a global medical device company that develops minimally invasive technologies. It is a large, family-owned organization with a culture focused on quality, safety, and innovation.
Lead a team of Delivery Engineers and Engineer Leads to deliver enterprise contact center implementations.
Establish and continuously improve standardized professional services delivery methodologies and reusable assets.
Partner with Sales, Customer Success, and Product Management to align customer commitments and delivery capacity.
The company provides enterprise contact center solutions to customers. They are a growing organization with a focus on remote work and professional services.
Design and deploy automation-driven systems that support structured product workflows and eliminate friction.
Eliminate manual work by identifying high-leverage repetitive tasks and designing scalable automation.
Own cross-functional service delivery infrastructure across GTM tools.
Crux is a capital markets platform that transforms how clean energy and manufacturing projects are financed in the U.S. With a team of 120+ experts and backing from top investors, it fosters a high-growth, ownership-driven culture.
Developing and executing service readiness plans for new product launches, including training materials, knowledge base updates, and operational procedures.
Collaborating with product development, engineering, and customer success teams to ensure a seamless transition from launch to customer service.
Monitoring key performance indicators and customer feedback post-launch to drive service improvements.
Zscaler accelerates digital transformation with a cloud-native Zero Trust Exchange platform, leveraging the world's largest security data lake to protect customers from cyberattacks and data loss. The company fosters a high-impact, high-accountability culture focused on customer obsession, collaboration, and ownership.
Lead end-to-end project management for complex strategic partnership implementations, establishing delivery approach and governance.
Serve as primary implementation contact and trusted partner, building relationships with senior stakeholders.
Translate commercial partnerships into joint operating models, manage integrated plans, and drive risks to resolution.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. They deliver personalized support through an AI-native platform and reach over 170 million people worldwide, with a culture focused on innovation and inclusion.
Own the tech stack and teams that run operations at Brightwheel.
Lead and redesign technical systems architecture and admin teams for an AI-first world.
Drive AI-native transformation across functions, with hands-on build where appropriate.
Brightwheel is an early education platform trusted by millions of educators and families. It is a three-time Cloud 100 company backed by top investors, with a distributed team across the US and internationally.
Own and build Mercury's internal knowledge infrastructure to ensure accurate, discoverable company information.
Partner with Engineering to design schemas, automations, and validation workflows for AI knowledge layer.
Drive adoption of standardized systems across teams to replace fragmented documentation with trusted sources of truth.
Mercury is a fintech company building a full stack of financial tools for startups. They have dozens of teams across engineering, product, design, data, and business functions, and emphasize a culture of thoughtful simplicity and alignment.
Drive operational projects from idea to implementation, including planning, stakeholder management, delivery and post-project reviews.
Identify inefficient workflows and redesign them using AI, automation and smarter processes to create measurable business impact.
Build and implement automation solutions that reduce manual work and help teams work more efficiently.
Yazio is a leading nutrition app company that helps people transform their health through healthy eating. With millions of users worldwide and a remote-first culture, they value efficiency, balance, and innovation in a diverse international team.