Remote Operations management Jobs • AI

As Global Head of Support, you’ll lead a globally distributed team and scale support with the company’s growth. You'll own the global support strategy, optimize team structure, and drive continuous improvement. This role involves leading the rollout of AI-driven tools to increase efficiency and improve customer satisfaction, requiring close collaboration with various teams.

Lead Virta's end-to-end revenue processes, drive payer strategy, and unlock efficiencies through automation and innovation. Reporting to the CFO, you will be responsible for all aspects of Virta’s revenue cycle—from eligibility, coding, and claims to collections, payer contracting, and regulatory compliance. You’ll bring deep RCM domain expertise and strong payer relationships to build a scalable, tech-enabled infrastructure.

As Operations Manager, you will be the engine that keeps syd life AI running smoothly across functions. You’ll work closely with the CEO, product, commercial growth, and tech teams to translate strategy into execution — setting up systems, removing friction, and ensuring we operate like a high-performance machine.

As Director of Nagarro’s Supply Chain Technology Consulting Practice, you will be responsible for launching, scaling, and leading a consulting business focused on next-generation AI-driven supply chain solutions. This role offers the opportunity to define a new offering from the ground up, leveraging Nagarro’s deep technical capabilities and entrepreneurial culture.

Drive the quality, consistency, and performance of coach-led fitness programs on the Ladder app. Own the day-to-day systems, insights, and standards that ensure every team delivers an exceptional member experience while driving meaningful business results. You'll work directly with a cohort of Ladder coaches to make sure their programming is top-tier, their community is engaged, and their performance is moving the needle.

As the Manager of Automation & Process, you’ll lead Thumbtack’s most important service transformation efforts, focused on automation and process improvement. This role requires strong leadership and execution—your work will help redefine how we scale exceptional service across Thumbtack.

Lead and optimize revenue operations across sales, marketing, and customer success by collaborating with the executive team to align go-to-market strategies with operational execution, ensuring seamless processes that drive sustainable growth in the fast-evolving AI landscape. Design scalable systems, enhance existing processes, and cultivate a high-performing, data-driven culture, leveraging AI to transform traditional methods.

This role leads and transforms global customer support operations, driving exceptional service delivery across multiple products in a fast-paced SaaS environment. It owns the strategy and execution of a multi-year roadmap focused on operational excellence, workforce engagement, digital innovation, and cross-functional collaboration.

We are seeking a VP, Adoption to lead our post-sales organization and drive operational excellence in delivering complex technical implementations involving transitions from traditional CAD tools to Higharc. This role requires someone who can build scalable systems, build and run a pro services P&L, and establish world-class implementation methodologies while maintaining the speed and agility required in our fast-paced startup environment.

This role will lead the change strategy that powers broad adoption, engagement and lasting behavior change. This is a unique opportunity to work alongside senior leadership and cross-functional partners to embed a performance culture rooted in bold thinking, alignment, and measurable business outcomes. You’ll shape how we scale OKRs across ServiceNow and help teams thrive in the process. This position reports to the SVP Global Solutions and Digital GTM.