Remote Operations management Jobs · Attention To Detail

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Unlimited PTO

  • Perform general administrative and clerical duties for retirement plan operations, including data entry and document preparation.
  • Assist with processing benefit distributions and participant loans while ensuring accuracy and completeness.
  • Support team members with special projects and communicate professionally with internal and external contacts.

Strongpoint Partners is a tech-enabled retirement services platform serving small to mid-sized businesses with integrated retirement, payroll, and HR solutions. Recognized as one of Inc. 5000's Fastest Growing Private Companies and certified as a Great Place to Work, they emphasize accuracy, compliance, and regulatory risk reduction.

  • Apply Truemed's product eligibility framework to categorize products within assigned Eligibility Category Groups.
  • Conduct daily SKU reviews and maintain category-specific comparable items.
  • Ensure compliance with IRS Publication 502 and escalate borderline cases to Clinical Operations.

Truemed provides a platform for determining product eligibility for HSA/FSA spending. They are a contractor-based organization with a focus on clinical operations and compliance.

  • Monitor Salesforce error queues and exception-tracking objects to triage data-related issues impacting renewals and licensing.
  • Perform manual data corrections, remediate duplicate and missing records, and maintain account alias mappings.
  • Report on recurring issues, data cleanup progress, and operational metrics, while recommending process improvements.

Cprime is an AI-first, human-centered partner combining strategic consulting with industry-leading platforms to drive innovation and enhance efficiency. Founded in 2003 and headquartered in the US, the company serves over 300 Fortune 500 clients globally, bringing deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility.

$75,000–$85,000/yr

  • Assist in processing client transactions, including account openings, transfers, and withdrawals, ensuring compliance with regulatory standards.
  • Support reconciliation of client accounts and investment transactions to maintain accurate records.
  • Partner closely with Wealth Management Associates and Operational Associates to reduce operational friction for advisors and clients.

Compound Planning is a leading fintech investment advisory firm. The company offers a collaborative and supportive work environment for its team.

  • Support property conversion projects by tracking progress and coordinating with contractors.
  • Manage project information through internal systems, review site reports, and maintain accurate records.
  • Act as the main point of contact between contractors, clients, and leadership teams to ensure alignment.

The partner company specializes in property conversion projects, ensuring smooth communication and efficient project coordination. They operate with a remote team and emphasize structured processes and problem-solving.

  • Own the end-to-end speaker journey across priority Global Events programs, from onboarding through post-event follow-up.
  • Lead content operations including call-for-sessions workflows, agenda data, speaker records, deck tracking, and production handoffs.
  • Build scalable processes, manage workbacks, and provide a high-touch speaker experience across global events.

Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, fostering a diverse team.

  • Monitor daily transaction activity across ACH, RTP/FedNow, and card rails for anomalies, failures, and settlement issues.
  • Triage and resolve payment exceptions, including ACH returns, AFT/OCT decline codes, and failed settlements.
  • Draft and send day-to-day operational emails to sponsor banks, maintaining a log of open items and driving them toward closure.

Astra is building mission-critical infrastructure for moving money at scale, processing billions in annual transaction volume with 99.9%+ uptime. They are a remote-first company with a small team where your work directly supports scaling responsibly.

North America Unlimited PTO

  • Manage the process of transferring telephone numbers between carriers, ensuring accuracy and compliance.
  • Support porting requests, number purchasing, Caller ID, and A2P 10DLC SMS registration inquiries.
  • Work closely with internal teams, customers, and external carriers to resolve issues.

Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide. With 45+ nationalities, they foster a cosmopolite and multi-cultural mindset.

  • Review and triage incoming Art, Ops, Admin, and Sales-related requests to ensure proper routing and clarity.
  • Analyze requests for missing details or blockers and communicate with internal teams for resolution.
  • Support Sales through Freshchat and perform admin tasks with strong attention to detail and documentation.

Fresh Prints is a New York-based custom apparel startup that partners with student entrepreneurs to provide working capital, training, and support for building businesses. The company values long-term contributions, offers a remote work culture, and is committed to diversity and inclusion.

  • Provide accurate quotes and validate production timelines for apparel and promotional product orders.
  • Coordinate with internal teams, printers, and suppliers to ensure pricing, inventory, and delivery are aligned.
  • Own quoting and timeline tickets from assignment to resolution while meeting SLA and quality standards.

Fresh Prints is a New York-based custom-apparel company that helps college organizations, Greek life, campus groups, and corporate clients source and print customized products. We are a team that values long-term contributions and offers a potential growth path into senior associate, team lead, and manager roles.