Manage and support caregivers remotely, promoting the success of care centers and conducting quality assurance. You will be responsible for the operation of 7-10 back up childcare sites and held accountable for metrics that contribute to site success. This role involves caregiver management, customer success, compliance, and operational oversight.
Assists in planning and implementing the JA Company of the Year and JA Social Innovation Challenge by traveling to JA Areas that request on-site support and working with local staff in the lead-up to the competition. Supports the maintenance and redevelopment of the JA Company Program and JA Be Entrepreneurial. Supports the planning and execution of Future Bound by JA and the national competitions.
We are looking for a program manager within the Revenue Operations team with experience owning strategic, tactical, cross-functional and technology projects to support our Strategic Initiatives team, responsible for delivering projects that can scale with a quickly growing revenue team. You will work cross functionally with stakeholders across sales, finance, marketing, product, legal, and GTM to assess, implement and manage change in alignment with company objectives.
The Project Specialist assists in identifying and advancing objectives and deploys project management tools to track progress across internal/external workstreams. Requires experience in value-based care, specifically with project management, and comfort in cross-functional teams, ensuring projects stay on track. This position requires strong communication and stakeholder engagement skills.
This position is part of the Client Services department, where Project Managers are the face of Simpluris operations to our clients. They coordinate internally to ensure project deliverables. A PM must meet critical client requirements, manage multiple priorities, and communicate effectively.
The Manager of Workplace Services will be responsible for the strategic and day-to-day management of the firm’s facilities, office services, and workplace environment. This role is key in ensuring that our physical space reflects our brand, supports employee productivity, and meets regulatory and safety requirements. The ideal candidate will have strong facilities management expertise, excellent organizational skills, and a proactive approach to problem-solving.
Play a critical role in shaping the first impression for agency clients, leading a team of Agency Contract Specialists, driving operational excellence, resolving escalations, and ensuring clients receive white-glove service, partnering cross-functionally to enhance customer satisfaction and internal efficiency.
This role will lead the Product Voice of Market and Roadmap Planning Operational Procedures, including customer discovery and experimentation, and roadmap planning from ideation up to engineering execution. You will enhance operational processes, drive change, and collaborate with cross-functional teams to ensure successful product and process outcomes Champion data literacy & data-driven decision-making within the Product organization.
We are looking for an AIS Quality Manager on a temporary 3-month contract offering hands-on experience and the chance to make an immediate impact. You will ensure that Welocalize meets client deliverable acceptance criteria, managing service delivery quality, engaging with customers to define quality requirements, and monitoring customer Objectives & Key Results (OKRs) to ensure that quality targets are consistently met.
This job provides an amazing opportunity to join the leadership team, focusing on assisting customers with Monzo borrowing products and those facing financial difficulties. As the lending portfolio expands, the role involves addressing increasing queries from customers, including those who are potentially vulnerable. You’ll lead teams working on financial difficulties, both customer-facing and back-office, helping Team Managers succeed and ensuring the right outcomes for customers and Monzo.