The Sr. Manager, Business Operations is responsible for ensuring the successful delivery and value realization for Federal Identity and Access Management (IAM) customers, managing customer loyalty and adoption of Saviynt’s services and products using customer business objectives and priorities. This role requires a blend of project management discipline, technical understanding of IAM, and a passion for customer advocacy, driving customer satisfaction and contributing to Net Revenue Retention (NRR) targets.
The Manager, Member Services role is responsible for leading the Member Services team to ensure exceptional customer service while providing support to the amazing team. The manager provides consistent leadership presence as well as collaborates with a team of leaders across Global Support. This role involves supporting supervisors, improving processes, managing recruitment, and facilitating communication.
This role will be the key to a successful initiative, which includes various types of startup programs and events. You will be responsible for ensuring the successful execution of all the activities run, creating a positive experience for all participants. You’re excited at the prospect of joining a company of talented, passionate individuals and playing a key role in executing programs that drive innovation across various sectors.
Drive fast, efficient, and delightful on-boarding for new customers, managing timelines, projects, stakeholder alignment, and expectation setting across internal and external teams. The ideal candidate has the ability to understand the technical complexity and a great ability to get stuff done.
We are seeking a highly motivated and skilled Business Operations Manager to lead in the Chinese-speaking cryptocurrency market. This remote position is ideal for a visionary professional fluent in both English and Mandarin, with a deep understanding of the crypto and blockchain industry, particularly in derivatives trading. The successful candidate will have a strong background in crypto exchange operations and a keen insight into local regulations.
The Senior Integrated Project Manager runs creative and production processes, working alongside a talented Project Management team to drive projects from brief to delivery. Leading on projects and collaborating with dynamic teams, the project manager delivers projects following OLIVER+' ways of working, showcasing skills in managing multiple mid to high complexity projects.
In this role, you will be accountable for managing and leading the ITSM business in the east, while also serving as a key member of the ITSM practice leadership team. You will develop your team and manage traditional Professional Services business measurements including utilization. You will also drive the continuous improvements of your business and methodology.
Support the Audience Strategy & Growth team in executing and overseeing marketing campaigns across Web and email. Responsibilities include building ad placements, executing campaign setups, and collaborating with marketing teams to optimize campaigns. Maintain tracking and infrastructure for accurate data collection.
This role will transform our Public Cloud Operations into a consolidated efficient organization across all operations disciplines and be responsible for implementing our AI foundation. Drives resolution of strategic issues affecting current and future business. Accountable for core operational processes and insures continual operation of core business processes.
As a Senior Strategic Program Manager on Mercury’s Customer Experience (CX) team, you’ll lead some of our most complex and high-impact programs bringing structure, alignment, and strategic momentum to the work that shapes how Mercury serves its customers. You'll architect progress, be a thought partner and an execution engine for CX leadership, shaping priorities, unblocking progress, and driving cross-functional results.