Lead a team of Sales Operations Support Specialists responsible for client-facing quotes, order booking, and post-sales requests.
Distribute service requests to ensure SLA compliance, manage team coverage, coordinate month-end booking, and handle internal and external escalations.
Recommend process improvements to maximize efficiency and meet client needs, while representing company goals and values in partner and client interactions.
NRI North America is a technology services provider working with large, sophisticated clients throughout North America. The company fosters a highly collaborative, results-oriented team atmosphere in a dynamic and positive environment that encourages skill development and impactful contributions.
Effectively manage inbound lead flow and conduct high-level discovery conversations in target accounts.
Collaborate with marketing and sales teams to develop targeted outreach using calls, emails, and social touches via tools like Outreach.io.
Research accounts, identify key players, and generate qualified meetings to build pipeline for the sales organization, while mentoring new hires.
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity and accelerate digital transformation. The company has over 50 million users, embraces AI as a core productivity multiplier, and fosters a high-performance, collaborative culture where careers accelerate.
Maintain clean and accurate Salesforce data daily, including accounts, contacts, leads, and opportunities.
Review records to ensure required information is correctly filled in, and fix missing or incorrect data.
Support administrative tasks for the sales team and collaborate to ensure consistent data entry and process improvement.
MinIO is the industry leader in high-performance object storage, providing the world's fastest and most widely deployed object store that powers production infrastructure for over half of the Fortune 500. It is a growing technology company with a culture focused on high performance and equal opportunity, fostering a remote and self-motivated workplace.