Maintain Revenue Team external customer email, responding to queries and onboarding customers to billing and ERP systems.
Gather and format large raw data sets for customer billing reporting and queries, and participate in month-end close activities.
Investigate and resolve customer billing issues independently, collaborating with Sales and other teams as needed.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers. As a remote-first company, we foster a strong culture of connection and global inclusion, with a vibrant team of diverse experiences making a global impact.
Lead, coach, and develop Billing and Collections Specialists to meet accuracy and cash targets.
Own billing operations, resolve complex disputes, and drive continuous improvement.
Manage collections strategy, AR aging, cash flow forecasting, and cross-functional collaboration.
BlueCat provides an Intelligent Network Operations platform that helps enterprises automate, secure, and optimize their networks. With global teams, BlueCat is a Great Place to Work that values collaboration, integrity, and innovation.
Manage end-to-end SaaS billing operations including invoicing, subscription administration, and reconciliations.
Collaborate with Finance, Accounting, Sales, and Support teams to resolve discrepancies and maintain financial accuracy.
Drive process standardization, workflow automation, and continuous improvement in a primarily remote environment.
We are a partner company seeking a detail-oriented Billing Specialist to support SaaS billing operations. Our organization is dynamic and evolving, emphasizing collaboration, automation, and continuous improvement.
Oversee a team of Billing Coordinators supporting firmwide billing operations for Digital Assets and Data Management services.
Balance supervisory duties with direct billing assignments to ensure accurate, timely, and compliant invoicing.
Collaborate with attorneys, administrative staff, and billing leadership to resolve issues and improve processes.
The company is a legal organization providing billing operations for Digital Assets and Data Management services. It fosters a collegial and respectful workplace that values employee contributions and professional collaboration.
Manage customer supplier onboarding, purchase orders, and procurement portal setup.
Resolve customer billing inquiries, reconcile accounts, and process corrections.
Support collections, month-end reporting, and maintain documentation.
DNAnexus is the enterprise platform for precision health, providing a cloud platform that centralizes multimodal omics data to accelerate personalized medicine. The company is backed by $200M in financing and is an ambitious, supportive team with diverse backgrounds.
Lead billing timeliness, accuracy, and aged-unbilled reduction across all customers and billing models.
Build the billing operation from scratch: KPIs, dashboards, weekly reporting, and process documentation.
Manage a team of ~20, fix NetSuite/Salesforce/BluLogix issues, and personally own the toughest accounts.
NWN is an AI-powered technology solutions provider helping organizations modernize their technology across cloud, cybersecurity, CX, and managed devices. The company has 1,200+ employees and a customer-obsessed, high-performance culture recognized as a Best Place to Work.
Generate, review, and process accurate customer invoices for complex billing arrangements across contract, usage, subscription, and fulfillment models.
Serve as the escalation point for complex billing queries and disputes, resolving discrepancies to their source and documenting professional resolutions.
Own month-end and year-end billing close activities, mentor and train billing specialists, and drive process improvements for repeatable operations.
NWN is an AI-powered technology solutions provider that helps public and private organizations modernize their technology with Intelligent Workplace, CX, Cybersecurity, Cloud, and other solutions. With over 1,200 employees, NWN is a customer-obsessed, high-integrity team recognized as a 'Best Place to Work' with an 80+ Employee Net Promoter Score.
Serve as the primary contact for client billing inquiries via phone and email, providing prompt, personalized support.
Manage the billing inbox and phone line, ensuring all inquiries are addressed within service standards.
Take ownership of each inquiry through resolution, collaborating with team members and recommending process improvements.
Paychex provides payroll, benefits, and HR services to businesses, supporting clients with reliable and accurate solutions. It is a large, established organization that values collaboration, client service, and professional growth.
Lead multiple complex strategic initiatives across the Controllership organization, partnering with cross-functional teams to ensure projects are delivered on time, within scope, and within budget.
Drive automation of operational processes by identifying, validating, and prioritizing automation opportunities and managing execution.
Champion critical org-wide change-management efforts, communicating proactively with stakeholders and fostering an environment where new ideas are encouraged and developed.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide to craft personalized customer experiences. The company is dedicated to remote-first work, with a strong culture of connection and global inclusion.
Manage payroll and billing audits, ensuring financial information is accurate, complete, and compliant with internal procedures.
Generate client invoices, process billing adjustments, and investigate discrepancies to maintain seamless billing operations.
Support month-end and quarter-end close activities, create billing reports, and drive continuous process improvements.
A global SaaS company that simplifies international employment and helps businesses build teams across more than 180 countries. They foster a remote-first, collaborative culture where employees take ownership and contribute to efficient financial operations.
Manage end-to-end billing processes including invoicing, payment application, collections, and reconciliations.
Communicate with clients and internal teams to resolve billing discrepancies and inquiries via email, phone, and Teams.
Monitor accounts receivable, generate aging reports, and follow up on overdue balances to maintain accurate financial records.
Current partners with leading accounting firms across the United States, providing a shared platform that supports growth while preserving local identities. Abacus, one of those partner firms, combines local team connections with national resources for career development and collaboration.
Manage monthly billing routines, including purchase orders and customer portal documentation.
Provide support to internal and external customers through official channels, working closely with Sales and Customer Success.
Maintain customer portals and track Accounts Receivable and Billing-related demands.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and shares top candidates with employers.
Manage customer billing, invoicing, and new account setup.
Research billing discrepancies and resolve customer inquiries.
Prepare monthly billing reports using Excel and AI tools.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company has 400+ employees, 30,000+ customers, and over $100 million in annual revenue, fostering a collaborative and tech-forward culture.
Provide leadership and coaching to Accounts Receivable Specialists, focusing on performance, accountability, and continuous improvement.
Analyze AR trends, develop KPIs, and execute strategies to improve collections and reduce aging.
Collaborate cross-functionally with revenue cycle, compliance, and operations teams to resolve complex payer issues.
Helping Hands Family is a top-rated provider of applied behavior analysis (ABA) therapy for children. They are a Great Place to Work Certified company with a supportive and inclusive culture.
Prepare, review, and process accurate customer invoices and billing records.
Research billing discrepancies, resolve routine issues, and escalate complex concerns.
Collaborate with Finance, Operations, Support, and Sales to answer billing questions and improve processes.
Roadie is a logistics and delivery platform that helps businesses manage modern retail delivery with unmatched coverage and flexibility. As a UPS company, it operates a network of more than 310,000 independent drivers across the U.S., reaching 97% of households.
Lead and coach a team of Customer Service and Collections agents to hit performance targets.
Handle escalations, ensure compliance with FDCPA/TCPA, and track daily service and collections metrics.
Work fully remotely from anywhere in Guatemala, collaborating with QA, Training, and Workforce Management teams.
Kafene is a fintech company revolutionizing the lease-to-own space with AI and machine learning, helping retailers serve more customers. The 175-person team spans NYC, Wilmington, and remote talent globally, with a culture of collaboration, innovation, and support.
Manage end-to-end software subscription lifecycle, renewals, and invoicing.
Monitor accounts receivable aging and perform collections outreach.
Partner with Finance, Sales, and Customer Success to minimize churn.
SMRTR builds software that helps businesses run more efficiently. It is part of Solen Software Group, alongside sister companies Shea and DTEC, with a team focused on keeping customer relationships healthy.
Manage all tasks related to customer billing, accounts receivable, and collections, while improving processes to support growth.
Partner with Sales, Client Success, and Revenue Operations to operationalize billing requirements and resolve exceptions.
Support month-end close, audits, and revenue close while ensuring accuracy and compliance with GAAP.
Included Health is a healthcare company delivering integrated virtual care and navigation, with a mission to raise the standard of healthcare for everyone. It is a fast-growing, remote-first company with a start-up culture.
Manage an assigned portfolio of multifamily housing properties and complete monthly resident utility billing activities.
Communicate directly with clients and residents regarding billing requirements, inquiries, and issues through email and phone.
Review billing information for accuracy, coordinate with internal teams, and resolve routine billing issues while meeting deadlines.
Entrata is a global leader in AI-driven property management technology, providing intelligent leasing, payment, and communication tools for owners and residents worldwide. With over 2,200 employees, the company fosters a culture of radical transparency, entrepreneurial energy, and inclusivity.
Own complex billing and contract cases for Mid-Market and Commercial accounts, from first report to confirmed fix.
Reconstruct billing errors across contracts, order forms, and systems, and drive Billing Support, Sales Ops, and Finance to execute fixes.
Tag root causes on every case, coach CSMs and AEs on complete requests, and deliver monthly readouts to process owners.
Samsara is the pioneer of the Connected Operations Cloud, a platform that helps organizations harness IoT data to improve safety, efficiency, and sustainability of physical operations. Samsara is a recently public company with a hyper-growth culture, empowering employees with autonomy and support to make an impact.