Manage government accounts in the public sector, driving customer satisfaction and retention.
Serve as trusted advisor for onboarding, adoption, renewals, and growth initiatives.
Collaborate with sales and customer experience teams to identify upsell opportunities and mitigate churn.
Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools that turn property uncertainty into decisive action for planning, building, insurance, and government. The company moves fast, cares about craft, and fosters an inclusive, supportive culture where employees feel a sense of belonging.
Develop and grow relationships within a portfolio of existing public sector customers in Sweden.
Drive customer retention, renewals, upsell, and cross-sell opportunities.
Build trusted relationships with C-level executives and stakeholders, leading commercial negotiations.
Unit4 provides innovative ERP solutions for mid-market service organizations, focusing on simplifying work and improving people's focus. With over 40 years of heritage, the company fosters a people-first culture that values autonomy, trust, and high performance.
Manage a dedicated enterprise business travel account, focusing on client retention, profitability, and growth.
Build strong client relationships, lead strategic planning sessions, and analyze travel spend to optimize programs.
Support supplier negotiations, deliver business intelligence, and collaborate with cross-functional teams.
This company is a travel management provider delivering corporate travel solutions and strategic account management for enterprise clients. It fosters a collaborative, fast-paced environment focused on client retention, profitability, and long-term growth.
Manage a portfolio of large enterprise customer accounts, owning renewals, expansions, and at-risk accounts.
Build trusted relationships with executive sponsors and lead complex multi-stakeholder deployments from kick-off to launch.
Own quarterly strategic goals, write deployment playbooks for net-new use cases, and drive growth opportunities across agencies.
Civic Roundtable is an AI-powered government operations platform that helps public servants coordinate across agencies to solve complex challenges like homelessness and emergency response. Trusted by 4,000+ organizations across all 50 states, it emerged from Harvard Innovation Labs and is backed by General Catalyst, with a culture focused on mission-driven work and innovation.
Manage and grow a high-volume portfolio of SMB healthcare customers, focusing on retention, renewals, and expansion.
Drive customer adoption and satisfaction through proactive engagement, onboarding support, and scalable account management processes.
Collaborate cross-functionally with Customer Success, Sales, Product, and Support to ensure clinicians receive exceptional value from Freed's products.
Freed combines clinician insights with AI technology to create products that make clinicians happier, starting with an AI scribe that automates medical documentation. With over 28,000 paying clinicians and backing from Sequoia Capital, Freed is rapidly expanding and values fast, ambitious, and smart individuals who want to care for the people who care for our health.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Manage a large portfolio of single-location dental practices, focusing on retention, engagement, and expansion.
Use dashboards and CRM workflows to identify at-risk accounts and execute proactive outreach.
Build strong relationships with practice managers as a trusted point of contact for training and support.
This company provides technology solutions focused on modernizing the dental industry, supporting single-location dental practices with software and scanner products. It fosters a collaborative, cross-functional culture with a focus on customer success and process improvement, operating remotely with U.S.-based employees.
Serve as trusted partner for health plans from implementation through ongoing value delivery.
Manage day-to-day client interactions, reporting, analytics, and program delivery KPIs.
Drive health plan satisfaction, retention, renewals, and expansion opportunities.
Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients across all 50 states. Founded in 2019, it is a fully remote company recognized as one of the most influential companies of 2023, with a passionate and diverse culture.
Manage a portfolio of 30-40 customer accounts, focusing on retention and satisfaction.
Lead renewal processes and identify growth opportunities within accounts.
Build strong relationships with key stakeholders and collaborate with cross-functional teams.
InfluxData develops InfluxDB, the leading time series platform for collecting, storing, and analyzing time series data. The company is remote-first with a globally distributed workforce.
Own a scaled portfolio of SMB and mid-market accounts, using data to prioritize engagement and build multi-threaded relationships.
Drive retention and renewal outcomes by identifying risk early, coordinating mitigation plans, and leading commercial conversations.
Partner with Sales, CSMs, FDEs, and cloud-provider teams to expand adoption of DoiT's products and expertise.
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for growth and innovation, combining data, technology, and human expertise to solve complex multicloud problems. The company is an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving more than 4,000 customers worldwide with a remote-first culture of entrepreneurial 'Do'ers.'
Act as strategic relationship owner for a portfolio of IntusCare clients, managing renewals, upsells, and contract negotiations.
Identify and pursue cross-sell and upsell opportunities while monitoring account health and proactively addressing client risks.
Lead quarterly business reviews and coordinate internally with Product, Analytics, and Delivery teams as the voice of the customer.
IntusCare builds an end-to-end technology ecosystem for PACE and coordinated senior care, with data and AI at the center of its purpose-built EMR. The company fosters a fast-paced, high-growth, cross-functional culture focused on improving care delivery.
Manage strategic client relationships for 5-8 clients or one enterprise account, leading quarterly business reviews and driving retention and expansion.
Provide mentorship to account managers and coordinators, leading departmental initiatives end-to-end.
Act as a product expert for Digible's Fiona platform, gathering feedback and partnering with product teams on improvements.
Digible is a privately owned company founded in 2017, providing sophisticated digital marketing solutions and a predictive analytics platform, Fiona, for the multifamily industry. They value diversity and have a collaborative, transparent culture with core values including authenticity, curiosity, focus, humility, and happiness.
Own and grow a portfolio of agency and agent partners, building strong relationships and identifying growth opportunities.
Serve as a trusted partner, helping partners navigate products, tools, and processes while increasing engagement and production.
Use performance data to develop strategies, travel for partner meetings and events, and bring market insights to inform business growth.
Healthcare.com is a healthcare technology company building smarter ways to connect people with coverage and care. As three businesses under one company, they span health insurance marketplaces, flexible coverage, and pharmacy, and foster a curious, collaborative culture.
Manage mid-tier retail accounts and oversee program operations, including product setup, testing, and merchandising coordination.
Collaborate with cross-functional teams and partners to execute omnichannel sales initiatives and resolve challenges.
Analyze data to support client meetings, manage promotional program fulfillment, and travel up to 10%.
Blackhawk Network provides branded payment solutions, including gift cards, egifts, corporate payouts, and rewards, through a global platform. The company's network spans more than 400,000 consumer touchpoints, and it emphasizes diversity, continuous learning, and AI integration.
Own and grow expansion ARR and renewal outcomes within assigned accounts.
Identify and close upsell and cross-sell opportunities aligned to customer value.
Manage a high-volume install base with structured outreach and CRM tools.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions, empowering over 75,000 companies including 84% of the Fortune 500. The culture champions curiosity, collaboration, and innovation, with a strong commitment to diversity and inclusion.
Own a quota-carrying role focused on expanding business within existing accounts.
Conduct discovery calls, demo additional solutions, and manage a pipeline to generate new revenue.
Build strong relationships and drive long-term client success with a hunter and farmer mindset.
Bloomerang provides a powerful giving platform and support to help nonprofits raise more, recruit more, and retain more. The company has a mission-driven culture built on core values of Simplify, Care, and Act, and is home to innovative and skilled individuals.
Manage client retention, growth, and successful onboarding of new clients.
Oversee day-to-day account activities, program execution, and client reviews.
Collaborate with internal teams to drive engagement and resolve issues.
Personify Health offers a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation to improve outcomes. The company is mission-driven, values diverse perspectives, and supports employee wellbeing with professional development and comprehensive benefits.
Manage and grow relationships with assigned strategic accounts to drive client satisfaction and retention.
Develop account plans and collaborate with internal teams to identify expansion and upsell opportunities.
Analyze account data to identify trends and performance gaps, providing consultative guidance to clients.
Entrata provides a property management software platform for the multifamily housing industry. As a growing technology company, it emphasizes a collaborative culture and values employee development.
Manage and grow relationships with an assigned portfolio of clients, serving as a trusted day-to-day partner.
Drive platform adoption, client engagement, and strategic account plans to ensure clients maximize value.
Analyze client health and collaborate with internal teams to support retention, growth, and issue resolution.
iCapital is a financial technology company powering the world's alternative investment marketplace. The company fosters a culture of innovation, collaboration, and client success, offering comprehensive benefits and an equal opportunity environment.
Own a book of existing SMB accounts and drive expansion revenue through adoption, renewal, and growth strategies.
Build deep customer relationships, conduct business reviews, and position GitLab products at every lifecycle stage.
Partner with Renewal Managers and cross-functional teams to close renewals, forecast accurately, and maximize ARR.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity, improve operational efficiency, and reduce security risk. Trusted by more than 50 million users and over 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values, AI adoption, and continuous knowledge exchange.