Act as a strategic leader managing a portfolio of key enterprise accounts to drive revenue growth, retention, and expansion.
Build trusted advisor relationships with senior stakeholders, identifying upsell and cross-sell opportunities for AI-powered solutions.
Own the end-to-end renewal strategy and commercial process, collaborating cross-functionally to ensure customer success and retention.
LivePerson provides enterprise conversational AI and digital transformation solutions, powering nearly a billion interactions monthly for leading brands. The company was named the #1 Most Innovative AI Company by Fast Company and fosters a remote-first, inclusive culture with a focus on diversity and employee growth.
Own the executive relationship and build a network of senior sponsors across the Client’s consulting and technology leadership teams.
Drive business development with a multi-year account plan, leading pursuit of new opportunities from origination to close.
Manage marketing for the account and serve as the commercial face of the relationship, forecasting and reporting growth.
Nearform is an independent team of data and AI experts, engineers, and designers who build intelligent digital solutions and capabilities at pace. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media O2, and Walmart.
Own end-to-end commercial strategy for enterprise accounts to drive revenue growth, retention, and expansion.
Build executive relationships and identify upsell/cross-sell opportunities through consultative, value-based selling.
Manage renewals, forecasts, and cross-functional teams to ensure successful customer outcomes.
LivePerson is a leader in trusted enterprise conversational AI and digital transformation, powering nearly a billion conversational interactions every month. Fast Company named LivePerson the #1 Most Innovative AI Company in the world, and we are committed to an inclusive workplace.
Serve as the primary point of contact for strategic partner clients, driving long-term satisfaction, growth, and expansion across accounts.
Build deep relationships with senior stakeholders, manage cross-functional teams, and identify upsell and cross-sell opportunities.
Operate with significant latitude in a fast-moving environment, helping build the account management practice from an early stage.
Boldin provides a comprehensive financial planning platform that enables users to make the most of their money and time. The company has recently seen exponential growth, raised over $20M from top investors, and is optimistic about the future as it scales.
Own a portfolio of 12-15 complex B2B accounts ($100K-$300K ARR) and lead executive onboarding to align stakeholders on goals.
Build deep relationships with executive sponsors, drive product adoption, and progress expansion opportunities with Account Executives.
Use customer data for high-impact QBRs and act as a trusted advisor to deliver measurable business value.
Clutch is a revolutionary vertical SaaS company backed by Andreessen Horowitz that empowers Credit Unions to become FinTech lenders. With a team of 10+ in Customer Success, the culture is high-trust, high-accountability, and values progress over perfection.
Manage and expand key customer accounts, including high growth technology, logistics, and fintech companies.
Develop and execute account strategy to deliver strong revenue, gross margin, and gross profit results.
Run highly consultative sales cycles with large customers, focusing on deep discovery and championing their needs.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Act as a strategic business partner and CEO of a portfolio of ~15 strategic clients, driving long-term partnerships and customer retention.
Lead Executive Business Reviews and proactively recommend solutions to anticipate client needs and uncover expansion opportunities.
Drive commercial success by owning retention, expansion strategies, and overall revenue growth within your portfolio.
TrueML is a mission-driven financial software company that uses machine learning to create personalized digital experiences for distressed borrowers. The team includes inspired data scientists, financial services experts, and customer experience fanatics building technology to ensure nobody gets locked out of the financial system.
Own the business relationship with strategic customers, driving growth, renewals, and executive relationships.
Identify expansion opportunities and collaborate with cross-functional teams to maximize customer value.
Build and lead the Business Account Management organization, establishing processes and mentoring a team.
SoundStack is an audio-as-a-service (AaaS) company providing tools for podcasters, digital broadcasters, and advertisers. They are a growing company focused on making audio creation, delivery, monetization, and analysis simple and effective for everyone.
Serves as primary post-sale point of contact for top-tier accounts, developing long-range strategies and driving multi-dimensional revenue growth.
Leads executive-level conversations and negotiations, identifying growth opportunities across cross-solution expansion and new platform integrations.
Monitors client usage data and health indicators, proactively managing retention, and mentoring junior team members.
Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate. With over 180 years of history, they are a diverse, global team that values creativity, collaboration, and bold ideas.
Lead, coach, and develop a high-performing team of Strategic Account Managers.
Build and execute account strategies to increase retention, expansion, and customer value.
Serve as executive sponsor for key accounts and collaborate cross-functionally to drive growth.
We help organizations protect people and maintain business continuity during critical events with our Critical Event Management platform. We are a global company with a strong culture of resilience and innovation, and we value teamwork and customer success.
Build and maintain strong relationships with executive stakeholders and serve as the primary strategic point of contact for assigned customer accounts.
Monitor customer health, identify risks, and manage escalations to ensure high retention and contract renewal rates.
Drive account profitability by monitoring financial health, addressing scope creep, and recommending service realignment.
Advizex, a Myriad360 company, delivers IT solutions across healthcare, education, government, manufacturing, and retail with over 50 years of innovation. As part of a growing portfolio, the company fosters a customer-first culture with expanded resources and reach.
Manage strategic customer relationships with executive and operational stakeholders.
Drive customer success through platform adoption and regular business reviews.
Grow existing accounts by identifying expansion opportunities and mitigating renewal risks.
Platform Science is an open IoT platform for commercial transportation, connecting fleets, developers, and equipment providers. They foster a culture of innovation, collaboration, and customer success, valuing diverse perspectives and transparency.
Own and lead the post-sale commercial relationship with Iron's most important enterprise customers, defining the strategic account management model from the ground up.
Drive net revenue retention and expansion across the strategic portfolio, leading complex negotiations and executive business reviews.
Act as the senior voice of the customer, shaping product roadmap and commercial strategy based on direct market feedback.
Iron by MoonPay builds the operating system for value movement, powering stablecoin operations for enterprises, fintechs, and marketplaces. They are a high-standards, high-velocity company with a global team, named to Fortune's Crypto 100 and Forbes' Best Startup Employers.
Drive adoption as a trusted strategic advisor, owning relationships with customer accounts and designing adoption programs.
Own the day-to-day customer experience, including check-ins, reporting, and QBRs.
Build and systematize the CS function using AI tools and no-code platforms to automate workflows.
Pinnacle offers Pascal, an AI-powered coaching platform that sits inside the flow of work. They are an early-stage, rapidly growing company focused on driving behavior change at scale.
Define and execute Gradial’s sales strategy across all EMEA markets, owning regional new business performance and revenue growth.
Build and manage a pipeline of net new enterprise and strategic accounts, leading complex sales cycles from discovery through close.
Develop trusted relationships with senior Marketing, Digital, Operations, and Procurement leaders, translating AI capabilities into commercial value.
Gradial is the marketing operations system of work that automates execution across martech stacks, workflows, and people. Backed by leading investors, it is a fast-paced startup with a culture of urgency, ownership, and solving hard problems from first principles.
You will own the end-to-end roadmap for Aveni Assist, balancing new capabilities with platform improvements.
You will lead continuous customer discovery with advisers and compliance teams to translate insights into product decisions.
You will partner with Engineering, Design, and Commercial teams to deliver high-quality features and drive adoption.
Aveni is redefining how financial institutions use AI by building production-ready agentic systems that reshape operations. They have been recognized as Fintech of the Year for two consecutive years and are backed by leading investors, scaling quickly with a remote-first, inclusive culture.
Develop relationships with C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales.
Oversee client relationship mapping and orchestrate account strategy with a broad virtual team.
Act as a trusted advisor to customers by understanding their business and advising on IT roadmaps.
ServiceNow provides an AI platform that connects any AI, data, and workflow to help businesses work better. Serving 85% of the Fortune 500, the company fosters an AI-native culture where technology and talent thrive together.
Develop and deliver strategic account plans for high-value enterprise customers, driving growth and long-term success.
Build trusted relationships with senior stakeholders, identify opportunities, and manage the full sales cycle from solution discussions to contract renewal.
Demonstrate product value through engaging presentations, collaborate with cross-functional teams, and maintain accurate pipeline data in Salesforce.
Expana is a world-leading agrifood-focused Price Reporting Agency and global commodity intelligence provider, delivering over 36,000 proprietary price series across 900+ commodities. The company serves more than 3,000 customers across 50 countries and fosters a collaborative, ambitious culture built on values of brilliance, connection, and making a difference.
Manage the full enterprise sales cycle for large strategic accounts, navigating multi-stakeholder deals across procurement, IT, legal, security, and executives.
Employ a consultative, value-based sales approach tailored to each stakeholder, building business cases and delivering demonstrations that speak to their priorities.
Sell an AI-native platform that turns fragmented customer feedback into decision-ready intelligence, using AI tools to research accounts and manage complex deal details.
Dovetail is the Customer Intelligence Platform that unifies fragmented feedback from every touchpoint into a single AI-powered intelligence layer. Founded in 2017, they are a team of 100+ across offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to innovative startups.
Own and manage a portfolio of existing enterprise customers, driving retention and expansion revenue through strategic account planning.
Build trusted relationships with stakeholders, identify upsell and cross-sell opportunities, and lead commercial conversations including renewals and pricing.
Balance high-volume renewals with expansion, using AI and automation to prioritize accounts and drive predictable revenue.
Algolia is a pioneer and market leader in AI Search, powering over 30 billion search requests weekly for 17,000+ businesses including Under Armour and Stripe. With $150 million in Series D funding and a valuation of $2.25 billion, they foster a high-trust, autonomous culture with global offices and remote options.