Develop and execute growth, renewal, and retention strategies for government clients.
Manage multi-level client relationships, ensuring satisfaction and issue resolution.
Lead and mentor a team, driving best practices and high levels of customer service.
Cotiviti is a healthcare analytics and information company that helps clients improve financial performance and quality outcomes. It is a mid-to-large sized company with a focus on innovation and team culture, emphasizing growth and retention.
Build and maintain strong client relationships, driving retention and program success.
Manage day-to-day operations, issue resolution, and strategic growth for a portfolio of accounts.
Leverage data to demonstrate value and identify opportunities for expansion.
Foodsmart is the leading Foodcare platform in the U.S., delivering nutrition-driven healthcare at scale with a national network of Registered Dietitians. With over 3 million members and a $200 million investment from TPG's Rise Fund, Foodsmart is a mission-driven company dedicated to making nutritious food accessible and affordable.
Drive growth, retention, and strategic partnerships within government healthcare accounts, serving as the primary liaison and escalation point.
Oversee account strategy execution, including growth, renewal, retention, and expansion initiatives, and conduct regular client meetings.
Lead delivery of executive reporting including QBRs, steer cross-functional teams, and manage issue resolution for high client satisfaction.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. The company focuses on ensuring applications are reviewed quickly and objectively, partnering with hiring companies to manage the final decision process.
Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Manage high value strategic client relationships to drive growth and retention.
Achieve new business targets through up-sell and cross-sell opportunities.
Lead pricing negotiations and provide accurate monthly forecast reports.
FiscalNote is a leader in policy and global intelligence, combining data, technology, and insights to empower customers. The company is home to CQ, FrontierView, and VoterVoice, and fosters a culture of teamwork and ownership.
Drive sustainable and reproducible account growth for the DOD Army Team within National Governments.
Develop and execute strategic and client account plans to achieve annual targets and grow the program year over year.
Lead client relations, market analysis, strategy development, and capture management for client contracts worldwide.
AECOM is the world's trusted infrastructure consulting firm, partnering with clients to solve complex challenges and build legacies for future generations. They are a global team of over 50,000 planners, designers, engineers, and other professionals delivering projects that create a positive impact worldwide.
Deliver growth within existing accounts and cultivate customer relationships at all levels.
Lead commercial negotiations and manage quote and change order pricing cross-functionally.
Manage contract negotiations and ensure compliance with KPIs and legal teams.
Anord Mardix is a global leader in critical power solutions, supporting industries from financial institutions to data centers. With approximately 150,000 team members across 30 countries, they foster a culture of curiosity, empowerment, and career growth.
Serve as main point of contact for largest clients, focusing on retention and growth.
Analyze customer objectives and integrate them into sales approaches and product suggestions.
Attend industry events and partner with internal teams to align client strategies.
Relias helps healthcare organizations improve clinical and financial outcomes by elevating team performance. With over 11,000 clients and 7,000+ online courses, the company offers a flexible work environment and impactful mission.
Manage a book of high-value Meal Program accounts with full accountability for retention and GMV protection.
Serve as the primary point of contact and strategic partner, building trusted relationships with account admins and stakeholders.
Conduct regular business reviews to align on goals, surface value, and identify opportunities to deepen relationships.
EzCater is a food tech platform for workplaces in the US, connecting organizations with over 125,000 restaurants nationwide for food management. As the #1 in its space, the company values a high-performing, innovative culture with passionate colleagues and opportunities for growth.
Develop and deliver strategic account plans for high-value enterprise customers, driving growth and long-term success.
Build trusted relationships with senior stakeholders, identify opportunities, and manage the full sales cycle from solution discussions to contract renewal.
Demonstrate product value through engaging presentations, collaborate with cross-functional teams, and maintain accurate pipeline data in Salesforce.
Expana is a world-leading agrifood-focused Price Reporting Agency and global commodity intelligence provider, delivering over 36,000 proprietary price series across 900+ commodities. The company serves more than 3,000 customers across 50 countries and fosters a collaborative, ambitious culture built on values of brilliance, connection, and making a difference.
Primary owner of customer relationships and account strategy, acting as a trusted advisor while developing multi-stakeholder connections.
Accountable for customer retention, subscription renewals, and conducting quarterly business reviews to drive satisfaction.
Partner cross-functionally with Product, Marketing, and Engineering to manage customer issue escalation and identify cross-sell and up-sell opportunities.
Onit is redefining legal operations with an AI-driven platform that streamlines enterprise legal management and contract lifecycle processes. The company is a team of innovators focused on using AI to help legal departments become faster and more strategic, with a culture that values bold thinking and complex problem-solving.
Identify upsell and cross-sell opportunities within the customer base to drive revenue growth.
Consult with clients on their contact center business to optimize product usage and achieve better outcomes.
Develop and present customized presentations that quantify product value and outline next steps.
NICE provides software solutions for customer experience, financial crime prevention, and public safety, serving over 25,000 global businesses including 85 Fortune 100 companies. The company has more than 8,500 employees across 30+ countries and is recognized as an innovation leader in AI, cloud, and digital technologies.
Manage a diverse block of customers in Arkansas to ensure successful delivery of mental health and well-being services.
Oversee customer satisfaction, profitability, and implement effective program delivery including communication strategies and training.
Retain and grow book of business by identifying upselling opportunities and managing complex customer issues.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces. With over 40 years of experience, they serve more than 75,000 customers worldwide and are chosen by 40% of the Fortune 500.
Manage strategic customer relationships and serve as a trusted advisor in government CX and digital services.
Develop and deliver comprehensive experience proposals, support pre-sales and post-sales activities, and drive organic growth.
Collaborate with internal teams to shape service development and represent Granicus as a thought leader in public sector transformation.
Granicus provides cloud-based digital solutions for government agencies to enhance communications and citizen engagement. The company serves over 5,500 government agencies and 300 million citizen subscribers, and has been recognized as a top workplace on BuiltIn and the GovTech 100 list.
Own retention and growth across a portfolio of existing customers, focusing on renewals, expansion, and strategic account growth.
Build strong, multi-threaded relationships with key stakeholders and drive upsell, cross-sell, and expansion opportunities.
Lead renewal and commercial conversations including pricing, terms, and negotiation, while maintaining strong forecasting discipline.
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. Trusted by many recognized names in tech and SaaS, we are backed by a world-class team with hubs in New York, London, and Lisbon and are currently growing.
Act as main point of contact for client day-to-day communication and oversight
Craft agendas, host weekly meetings, and manage actions items for key accounts
Collaborate with cross-functional teams to communicate business initiatives and manage account performance.
Vetcove modernizes veterinary software and pet healthcare through a marketplace, ecommerce, and practice management platform. More than 25,000 hospitals rely on Vetcove daily, and it is a fast-growing, mission-driven company backed by Y Combinator and top venture investors.
Take ownership of each account by building strong relationships to ensure customer satisfaction.
Acquire deep knowledge of company products and value proposition to drive adoption.
Monitor account health and KPIs, identify churn risk, and work proactively to eliminate that risk.
AssetWatch serves global manufacturers by powering manufacturing uptime through condition monitoring. They are a devoted team of engineers and business leaders united to build the future of predictive maintenance.
Develop and manage relationships with corporate clients to maximize retention and growth.
Serve as the main point of contact for client queries, renewals, and engagement.
Collaborate with account executives to identify new business opportunities and expand product adoption.
AlphaSense provides AI-driven market intelligence and search to help businesses make informed decisions. With over 2,000 employees globally and trusted by more than 6,000 enterprise customers, AlphaSense fosters a collaborative and innovative culture.
Drive revenue through renewal management, win-back, cross-sell, and up-sell of new opportunities within an established client portfolio.
Build strong relationships as a trusted advisor, identifying client needs and aligning D&B solutions to meet them.
Manage end-to-end sales cycles, including negotiation, contracting, and approval processes, while meeting annual objectives.
Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate. With over 180 years of experience, they foster a diverse, global team culture that values creativity, collaboration, and bold ideas.
Establish and maintain ongoing relationships with assigned MCG customers.
Conduct regular business reviews and customer outreach in accordance with policy.
Research and troubleshoot customer issues, engaging internal resources as needed.
MCG leads the healthcare community to deliver patient-focused care. They have a mission-driven team of physicians and technical experts and are part of Hearst, with over 100 years of experience.