Lead the full events portfolio from Tier 1 conferences to first-party events, driving strategy and execution.
Design brand-led experiences that make Engine impossible to ignore and turn rooms into momentum.
Build scalable playbooks for attendee recruitment, measurement, and monetization across all event types.
Engine transforms business travel into a personalized, rewarding, and seamless experience through a platform combining corporate travel, a charge card, and spend management. More than 30,000 companies rely on Engine, which supports over 1 million travelers and billions in annual bookings, and is recognized as one of the fastest-growing travel and fintech platforms in North America.
Manage a portion of the Attendee Experience team through clear direction, feedback, coaching, and performance management.
Leverage AI-powered tools and emerging technologies to improve operational efficiency and streamline workflows.
Collaborate cross-functionally with internal departments, customers, and vendor partners to align priorities and deliver high-quality experiences.
This company specializes in delivering exceptional attendee experiences for meetings and events. They foster a collaborative culture centered on quality, agility, innovation, and teamwork.
Own end-to-end delivery of civic dialogues, maintaining a biweekly launch cadence across all active cities.
Lead and grow the program manager team, developing them into confident operators.
Build trusted relationships with city offices across the political spectrum, protecting non-partisan credibility.
Change.org is the world's largest platform for democracy, used by more than 100 million people annually. They are expanding a talented team at the intersection of technology and social impact, focused on building healthier democracies globally.
Lead a global GTM Operations team of 6–15 partners and analysts, driving annual planning, quota setting, and territory management.
Own end-to-end revenue planning and operational architecture, partnering with executive leadership on retention and growth initiatives.
Facilitate recurring operational cadences with Sales, CS, Marketing, Finance, and Legal to accelerate deal velocity and streamline commercial execution.
Wrike is the most powerful work management platform that brings everyone and all work into a single place to remove complexity and increase productivity. With over 1,000 employees collaborating across nearly every time zone, Wrike fosters a culture of innovation, collaboration, and dedication to helping customers win.
Drive high-priority strategic initiatives for operations, from ambiguity to execution and measurable impact.
Build the feedback engine that turns 200,000+ monthly customer and partner contacts into structured signals.
Lead AI and automation adoption across operations, evaluating tools and driving business cases.
ezCater is the leading food tech platform for workplaces, connecting businesses with over 125,000 restaurants. The company manages millions of orders yearly, with a culture of innovation and work/life harmony.
Coach and develop a team of 5 high-performing ICs, fostering a culture of ownership and continuous improvement.
Baseline operations across volumes, cycle times, quality, and cost, then build a prioritized improvement roadmap.
Partner with Product Managers and Engineering Leads to ensure operational insight shapes the product roadmap.
Canva is an online graphic design platform that enables users to create visual content. They are a large, fast-growing company with a culture of innovation, collaboration, and operational excellence.
Design and improve end-to-end member journeys for complex support experiences, focusing on warranty replacements and operational pain points.
Lead root-cause analysis on recurring issues, define KPIs and dashboards, and convert findings into actionable recommendations.
Manage cross-functional improvement initiatives from problem definition to rollout, including stakeholder alignment and documentation.
Oura empowers individuals to improve their health using the Oura Ring and app. It is a fast-growing company that values employee well-being and provides a supportive culture.
Lead day-to-day operations of the Landowner Relations team, ensuring accurate and timely handling of landowner inquiries in a high-volume service environment.
Provide leadership, coaching, and performance management to balance productivity, quality, and landowner experience.
Partner with internal teams to coordinate resolution of complex inquiries and identify operational improvements.
EQT Corporation is an energy company focused on natural gas production. They foster a culture of transparent leadership and collaboration, where every voice is heard.
Lead and coach a team of M365 Ambassadors through biweekly 1:1 sessions and performance improvement plans.
Oversee case queue triage, resolve escalated issues, and ensure SLA adherence.
Analyze team performance, share insights, and collaborate with operations to improve POD effectiveness.
This role involves managing a POD of M365 Ambassadors to ensure operational performance and high-quality service for Microsoft customers. The team fosters a collaborative environment aligned with service excellence, focusing on people management and operational oversight.
Drive operational excellence and process optimization across insurance operations using data and customer insights.
Lead cross-functional partnerships with Product, Engineering, Compliance, and CX teams to triage and resolve technical issues.
Manage and mentor a high-performing team while ensuring audit readiness and regulatory compliance.
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. They are dedicated to building a diverse, inclusive and authentic workplace.
Lead business development, customer success, and operational teams to deliver strong sales performance and client satisfaction.
Build scalable operating models, processes, and performance metrics to improve productivity and support growth.
Coach leaders and teams to strengthen pipeline management, win rates, customer retention, and account growth.
We believe in the power of the professional travel advisor and represent over $4.5 billion in annual travel sales. We channel 10% of group profits to social impact through the Range Foundation.
Own end-to-end project management for major division initiatives from planning through execution.
Analyze CRM and operational data to identify trends, performance gaps, and build solutions.
Drive cross-functional coordination across all five Success functions and ensure initiatives reach completion.
OpenEd is opening the world to every learner, serving over 100,000 students and growing rapidly. They have a culture-driven environment with an eNPS in the top 0.1% of tech companies.
Coordinate day-to-day operational activities across program workstreams to support efficient execution of contract objectives.
Evaluate operational workflows and recommend process improvements that enhance efficiency, consistency, and service delivery.
Collaborate with program leadership, functional teams, and government stakeholders to support value stream management and operational planning.
Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business that helps government leaders achieve their mission by designing creative products and programs. The company is small but positioned for rapid growth, with a team that is fun, passionate, bold, and creative.
Monitor agent performance in quality, productivity, and attendance to maintain QA scores above 9%.
Provide frequent coaching based on QA feedback, metrics, and ticket observations.
Handle escalations, ensure schedule adherence, and maintain coaching logs.
Clipboard is on a mission to uplift communities through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, the company is a remote-first team of over 1,000 people and has been profitable since 2022.
Champion large-scale BPO and client programs, ensuring seamless execution and strategic alignment.
Manage daily operations and long-term projects, hiring and supervising staff with clear performance goals.
Partner with executive leadership to design, budget, and execute organizational goals and growth initiatives.
Sutherland specializes in AI, automation, cloud engineering, and advanced analytics, working with iconic brands worldwide. They bring market-leading technology and business process excellence, with over 200 patented inventions across AI and other critical technologies.
Serve as primary contact for customer portfolio, leading a team to help hospitals adopt LeanTaaS solutions for operational outcomes.
Build and scale a Clinical Workflow Implementation team while being actively engaged in strategic customer implementations.
Balance customer delivery, people leadership, and operational excellence as a trusted advisor to hospital executives.
LeanTaaS creates software solutions combining lean principles, predictive analytics, and machine learning to transform hospital operations. They support over 190 health systems and 1,200 hospitals, have raised over $300 million, and are named among the top 100 AI companies.
Lead a team of Implementation Managers to guide clients from signed contract through full activation, meeting target activation rates.
Provide hands-on coaching, resolve escalations, and coordinate with Sales, Operations, Product, Legal, and Client Success.
Set and track KPIs like activation rates, CSAT, and TTV, using dashboards to drive continuous improvement.
Second Nature built the world's first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers. They are a team of 200+ passionate, creative people who strive to make a difference each day, creating the ultimate Triple Win for residents, property managers, and investors.
Lead the strategy, performance, and evolution of BillionToOne's event marketing function across national prenatal conferences and regional events.
Drive commercial growth, pipeline generation, and customer engagement through event marketing.
Establish KPIs, investment plans, and operational frameworks to transform event marketing into a scalable growth engine.
BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. They have over 700 employees and foster an open, transparent culture with a focus on innovation and collaboration.
Define and own the KPI framework for Regional Project Managers, including on-time completion, budget variance, and quality.
Run regular performance review cadence with each Regional PM and serve as escalation point for unresolved issues.
Build dashboards and standardize installation tracking to make regional performance visible to leadership.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations through personalized home modifications. It is a fast-growing, remote-first healthcare services company backed by top venture capital firms, known for a collaborative and high-trust culture.