Manage a book of hundreds of partners and customers to drive retention, expansion, and satisfaction.
Build strong relationships and act as a trusted advisor to help partners achieve their business objectives.
Collaborate with sales and marketing to create engaging training and enablement programs.
Huntress provides cybersecurity solutions through a platform that partners use to protect their customers. The company was founded in 2015, is committed to inclusivity, and offers a 100% remote work environment.
Own the overall program timeline end-to-end, coordinating with EPD and the Sprint Planner to keep delivery on track.
Gather and document partner requirements into clear deliverables for EPD to execute, serving as the primary day-to-day partner contact during implementation.
Track and communicate project health proactively, flagging delays and risks while maintaining accurate records in Sure's CRM.
Sure is an insurtech company that builds embedded insurance programs for partners. The company moves fast and ships insurance programs used by millions of customers daily, fostering a culture of strategic relationship management and cross-functional execution.
Act as the primary sales interface for renewals with partners and customers, developing win/win proposals.
Collaborate with internal sales and success teams to price, quote, and process renewal contracts.
Manage a portfolio to achieve 100% on-time renewals and increase retention rates.
Encoura empowers students and institutions to make informed decisions through data and analytics. The company has been operating since 1972 and offers a range of products and services for higher education enrollment, research, marketing, and student success.
Drive retention and growth by building trusted relationships as the primary customer contact throughout the lifecycle.
Mitigate risk through early intervention and develop Save Plans to protect ARR and reduce churn.
Serve as an internal advocate for customer feedback, influencing product roadmap and building advocates.
Hyland pioneers the Content Innovation Cloud, delivering enterprise intelligence to organizations worldwide. With nearly 4,000 employees, they foster an employee-centric culture focused on career development, wellbeing, and community impact.
Serve as the primary owner of customer relationships post-implementation, driving retention and satisfaction through strategic partnership and proactive service management.
Oversee service delivery against SLAs and KPIs, coordinate escalations, and identify expansion opportunities in partnership with Sales.
Track customer health and success metrics, leveraging data to drive continuous improvement and scalable processes.
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators, helping customers maximize revenue and streamline operations. The company is trusted by over 150 leading companies globally and focuses on innovation and customer success.
Operate as part of an Account Team pod, owning customer health and churn lifecycle.
Manage churn risk end to end, partnering cross-functionally to remove blockers.
Proactively monitor account health signals and act before they become escalations.
Dutchie provides technology solutions for cannabis dispensaries, focusing on customer success and account management. The company is a growing SaaS platform with a collaborative culture and a pod-based team structure.
Own and scale a high-value partner ecosystem across the healthcare safety-net to drive measurable growth through partnerships.
Develop, negotiate, and manage commercial partnerships that create pipeline, ARR, referrals, co-sell opportunities, and patient impact.
Use AI and automation to scale partner operations, maintain portfolio visibility, and produce executive-ready recommendations.
CareMessage is a technology non-profit building the largest patient engagement platform for low-income populations in the US, powered by the Health Equity Engine. Since 2013, it has reached 22 million patients, and the team of compassionate, accountable professionals leverages a nonprofit model to reinvest revenue into impact.
Own day-to-day partner success and issue resolution, acting as the primary point of contact for partner needs.
Drive provider adoption and utilization by analyzing performance data and deploying targeted interventions.
Manage leadership and executive relationships, leading regular business reviews and building trust-based relationships.
Concert Health is a leading national behavioral health medical group integrating the Collaborative Care model into existing health care practices. They are committed to providing personalized, high-quality behavioral health support and have a diverse, inclusive culture as an Equal Opportunity Employer.
Manage end-to-end partner lifecycle and go-to-market execution for IBM's Governance and Risk and Autonomous Workforce practices.
Drive partner pipeline development and deal progression through cross-functional collaboration with sales, marketing, and technical teams.
Conduct business reviews, coach partners, and track performance metrics to ensure scalable growth and partner readiness.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. It was founded by engineer Fred Luddy and has a culture focused on freeing people from busywork with an AI-native approach.
Manage the governance and risk practice strategy and execution for Deloitte across joint business planning, pipeline development, and partner lifecycle.
Drive cross-functional collaboration with product, sales, marketing, and technical teams to align partners with customer opportunities and routes to market.
Conduct quarterly business reviews, coach Deloitte teams, and track performance metrics to ensure scalable pipeline growth and partner engagement.
ServiceNow provides an AI platform for business reinvention, helping organizations integrate AI, data, and workflows. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.
Own and manage relationships with Channel Partners, driving renewals, expansions, and new business through proactive partner-led growth.
Act as a trusted advisor, aligning solutions to partner business models and end-customer needs while orchestrating end-to-end opportunities.
Maintain accurate pipeline data in Salesforce and uphold strong operational discipline in a fully remote environment.
Patch My PC improves lives by automating third-party updates for IT teams, growing from a free tool to an enterprise solution for Microsoft ConfigMgr, Intune, and WSUS. The fully remote crew of 150 supports over 10,000 customers and 30 million devices, fostering a culture rooted in core values and GIF-loving humans.
Proactively support agency partners with technical inquiries and marketing strategy via Slack, chat, and email.
Work with Agency Partner Managers to deepen relationships, identify expansion opportunities, and flag risks.
Drive revenue and renewal forecasting, lead agency meetings, and translate customer feedback into product requirements.
Triple Whale is an AI operating system for modern ecommerce that helps brands optimize ad performance, creative, and inventory. Over 60,000 brands like Pressed Juicery, OUAI, and True Classic use its platform to turn complex data into profit-driving actions.
Drive revenue through partner engagement, expansion, and retention in the MSP space.
Build strong relationships with partners and help them deliver cybersecurity solutions.
Measure success via net dollar retention, gross dollar retention, and partner satisfaction.
Huntress is a remote-first cybersecurity company founded in 2015 by former NSA operators, making enterprise-grade security accessible to businesses of all sizes. They secure over 5 million endpoints and 11 million identities worldwide, with a culture focused on impact and inclusive teamwork.
Manage a large portfolio of customers, driving retention, product adoption, and satisfaction through proactive engagement and data-driven insights.
Serve as a trusted advisor, developing scalable playbooks and programs to help customers achieve their goals and maximize ROI.
Collaborate cross-functionally with Sales, Product, and Support to champion the voice of the customer and manage renewals.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and processing over 110M transactions annually, we are a growing company that values diversity and innovation.
Own the full renewal lifecycle: outreach, risk triage, negotiation, and close for all accounts.
Build the renewals function from scratch: playbooks, KPI frameworks, and tiered engagement models.
Drive cross-functional alignment with CS, Finance, Product, and Legal to mitigate churn and optimize retention.
Fieldguide is the AI-native platform for audit and advisory, helping accounting and consulting firms accelerate growth and improve quality. Backed by top investors including Goldman Sachs and Bessemer, the company has a remote-friendly, inclusive culture with a team that values diversity, humility, and mutual support.
Own the strategic practice building plan for 8-10 focus partners, driving improvements in deployment quality and customer satisfaction.
Conduct quarterly Partner Talent & Success Reviews and guide partners through PLA validation and specialization achievement.
Serve as primary point of contact for focus partners on EMEA GTM and RTM alignment, ensuring practice readiness for priority solution areas.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own the relationship with Cresta’s Partners and work with the internal Partner Team to enable the power of Cresta.
Guide partners on creating a mutually beneficial, collaborative, and long-term relationship while developing partner success plans.
Collaborate cross-functionally with Product, Sales, and Enablement teams to drive successful partner outcomes and revenue acceleration.
Cresta provides a unified AI platform for customer experience that combines conversational AI agents, real-time agent augmentation, and conversation intelligence. Backed by over $270 million from investors like a16z, Greylock, and Sequoia, Cresta's leadership includes top AI minds and serves leading companies like United Airlines and Marriott.
Manage a portfolio of SMB and Mid-Market clients as their trusted advisor throughout the client lifecycle.
Build strong relationships, monitor client health, and proactively drive engagement and renewals.
Collaborate cross-functionally with Sales, Product, and Marketing to share client insights and improve offerings.
Headspace provides every person access to lifelong mental health support through evidence-based content, clinical care, and innovative technology. The company has a collaborative, inclusive culture grounded in values like making the mission matter and owning the outcome.
Lead co-sell and co-delivery efforts with partners to drive new business in the US Public Sector.
Develop joint go-to-market territory plans with Field Sales and Solution Sales teams.
Manage partner capacity, competency, and customer success to accelerate account growth.
ServiceNow provides an AI platform that automates workflows for businesses. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.
You will build and scale a high-performing partner ecosystem to drive revenue growth and market expansion.
You will develop channel strategy, manage partner programs, and directly engage partners across key ecosystems.
You will collaborate with sales and marketing teams to integrate partner opportunities and drive joint campaigns.
Marlabs is a global AI and Digital Solutions Consulting firm delivering intelligent solutions across AI, data, analytics, and product engineering. Since 2000, they have partnered with large healthcare, life sciences, financial services, and government organizations worldwide.