Resolve employee IT requests through Slack, Jira, and other support channels.
Provision laptops, user accounts, access, and SaaS applications for onboarding, offboarding, and role changes.
Build and maintain automations, integrations, and custom connections between business systems.
Array is a financial innovation platform providing credit and identity monitoring, privacy protection, and financial ads marketplace products. It is a remote-first company focused on high-performing individuals and a culture of continuous improvement and experimentation.
Design, develop, and maintain ServiceNow AIOps and Event Management solutions.
Configure event ingestion, alert correlation, and noise reduction for business-critical systems.
Build integrations with monitoring tools like SolarWinds and Dynatrace.
Nagarro is a digital product engineering company that builds products, services, and experiences. They have 17,700+ experts across 39 countries and a dynamic, non-hierarchical work culture.
Provide expert IT Operations support to employees across a globally distributed organization.
Mentor and coach other IT Operations team members and help them troubleshoot complex issues.
Lead root-cause analysis for recurring or high-impact operational issues and implement scalable improvements.
Tines provides an intelligent workflow platform that applies AI, automation, and integration to drive business results. Founded in 2018 with co-headquarters in Dublin and Boston, the company serves a diverse range of customers from startups to public companies and fosters a culture of simplicity, speed, and soundness.
Lead and scale IT operations strategically, including FinOps automation, security resilience, and vendor management.
Handle hands-on tasks like provisioning accounts, troubleshooting Google Workspace and Zoom, and onboarding new hires.
Mentor a team of 4 and drive workflow automation to reduce manual effort and support organizational growth.
Lemnis is a public charity dedicated to harnessing transformative change to expand learning for all. We are a growing, innovative organization with a collaborative and inclusive culture, committed to fostering an environment where every team member can thrive.
Lead and manage the IT Service Desk team to deliver high-quality, employee-focused support.
Drive continual service improvement, including automation and standardization of incidents and requests.
Oversee operational performance, KPIs, and escalation processes to meet business needs.
Turnitin is a global innovator in education integrity solutions, partnering with educators and institutions to promote authentic learning. With over 16,000 institutional customers in 185+ countries, the company fosters a remote-first culture emphasizing purpose and accountability.
Oversee the IT team's operating rhythm, including sprint planning, ticket hygiene, and SLA tracking. - Directly supervise and develop the IT support team, acting as the senior technical escalation point. - Administer enterprise IAM platforms (Okta), manage macOS fleet via MDM, and optimize cloud collaboration tools.
InStride Health delivers specialty anxiety and OCD care for children, teens, young adults, and families. They are a mission-driven company with a focus on expanding access to evidence-based care and improving treatment outcomes through innovative technology.
Own and improve the platforms powering customer experience operations, including Zendesk and Vitally.
Design and maintain automations, workflows, and integrations to reduce manual effort.
Collaborate with cross-functional teams in a distributed, asynchronous environment.
They are a partner company hiring through Jobgether, focused on customer experience operations. They offer a remote-first culture with global collaboration and a strong emphasis on autonomy and innovation.
Act as a trusted advisor, leading discovery and solution design for ITSM transformations on Atlassian tools.
Design scalable ITSM solutions, produce solution documentation, and own solution intent throughout delivery.
Support pre-sales, mentor consultants, and contribute to internal playbooks and reusable assets.
Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. The company offers a multicultural, international team environment with a focus on growth.
Design and deliver complex, business-critical automations and integrations, including AI-powered and agentic workflows, that connect Spring Health's core systems.
Choose the technical approach where no established pattern exists, document it, and bring recommendations that carry options, risks, and tradeoffs.
Cultivate relationships with vendors and platform partners, and support the growth of IT Systems Engineers through design review and pairing.
Spring Health is a global mental health company that uses an AI-native platform to deliver personalized mental health support through self-guided tools, coaching, therapy, and medication management. The company reaches over 170 million people worldwide and fosters a culture of innovation, inclusivity, and continuous learning.
Serve as the primary IT support contact for all employees, troubleshooting hardware, software, and connectivity issues.
Provision equipment, manage systems and cloud services, and support security initiatives.
Administer cloud tools, coordinate rollouts, and manage hardware inventory and procurement.
Hometap provides a home equity investment product that allows homeowners to access equity without debt. The company is recognized as a great place to work by The Boston Globe and Forbes, with a collaborative, passionate culture and a focus on innovation in fintech.
Own first-tier IT support across Slack, Notion, Jira, and calls.
Support macOS and iOS devices, MDM, and identity management via Okta.
Improve hardware asset tracking and IT operations processes.
UFORCE is a combat-systems integrator developing deployable defence technology for allied nations. The company is growing rapidly and values combat-proven, real-world experience and speed.
Own new-hire onboarding and offboarding, including account provisioning and device management.
Provide end-user support for macOS and Windows, administering Microsoft Entra ID and MDM platforms like Kandji and Intune.
Support security and compliance operations, including access reviews and SOC 2 evidence collection.
Eltropy is a fintech SaaS company that provides a communications platform for financial institutions. They operate with a globally distributed workforce in a SOC 2-audited, compliance-driven environment.
Provide hands-on technical leadership for ServiceNow platform design, configuration, and governance.
Improve and support IT service management workflows and operational processes.
Oversee integrations, reporting, development standards, and technical debt reduction.
Flexential is a technology company that provides data center and infrastructure services, including cloud, managed services, and colocation. The company values diversity and inclusion, and offers a collaborative culture with a focus on employee well-being.
Own day-to-day IT operations for a globally distributed, remote-first organization.
Administer and improve Microsoft 365, Entra ID, Intune, SharePoint, and Power Automate environment.
Manage SaaS platforms, IT vendors, licenses, and support Microsoft Business Central and integrations.
CrateDB is an international open source software and database company that is revolutionizing SQL database management for developers. It is a growing deep-tech scale-up with a diverse and talented team working in agile and collaborative culture.
Own management of access to corporate systems and perform regular access audits.
Partner with IT managed service provider to ensure smooth helpdesk operations and hardware management.
Collaborate with DevOps and Security Engineering to integrate technology solutions for secure and efficient work.
Wisetack builds transparent consumer lending products for service-based businesses such as HVAC companies, veterinarians, and auto repair shops. Backed by top VCs and with $84M raised, we are a well-funded startup recognized for growth and culture.
Drive implementation and management of ServiceNow HAM, SAM, and SBOM solutions to improve asset governance and lifecycle control.
Translate stakeholder needs into effective ServiceNow configurations and collaborate with cross-functional teams to deliver requirements.
Apply Azure technologies and ServiceNow platform capabilities to support integrations, workflows, and broader technology initiatives.
The partner company delivers technology solutions that support mission-critical public-sector outcomes. It fosters a collaborative, innovation-focused environment with opportunities for career growth and internal mobility.
Scale Partner Program Operations: Own end-to-end partner reporting, coordinate announcements, manage enablements/assets, and streamline billing.
Drive Directory-as-a-Service (DaaS) Execution: Manage shop eligibility data, partner locator onboarding, and activation tracking, coordinating with Sales, CS, and Marketing.
Coordinate Integration Ecosystems: Manage day-to-day integration partner communications, align Product and Engineering on launch readiness, support beta testing, and maintain internal integration documentation.
Steer provides a suite of software tools for automotive repair shops, including CRM, marketing, and scheduling. They are a leader in the industry and recently acquired AutoOps, though employee count is not specified.
Lead discovery and solution design workshops to translate customer business challenges into scalable ITSM solutions.
Design and own solution intent throughout delivery, ensuring alignment with customer needs and measurable outcomes.
Mentor consultants and contribute to internal assets while staying current with Atlassian ecosystem and ITSM trends.
Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. They foster a supportive and collaborative culture with a flexible remote work policy and opportunities for continuous learning.
Manage the ticketing system to track IT support requests and ensure alignment with KPIs.
Provide support for systems including Okta, Google Workspace, Slack, Asana, and LastPass.
Handle asset management, document IT procedures, and contribute to the internal AI chatbot.
Power Digital is an AI-Native Growth Firm that helps brands grow with proprietary technology and strategic thinking. They are a people-first firm with a culture built on curiosity, ambition, and accountability.
Own the access request queue and serve as primary IT help desk contact across the company.
Build and maintain IT runbooks and documentation to reduce repeat ticket volume.
Own employee onboarding and offboarding, including provisioning, deprovisioning, and device setup.
Moxie empowers aesthetic entrepreneurs to build profitable independent practices. They are a global, remote-first team supporting over 700 practices, with a culture of ownership and continuous learning.