Lead customer retention and optimize product adoption and expansion within the background screening industry.
Drive continuous improvement of renewal, add-on sales, and services engagement processes.
Partner with cross-functional teams to integrate customer success and serve as executive escalation for critical accounts.
Mitratech is a proven global technology partner for corporate legal and compliance teams, including background screening and consumer reporting organizations. The company fosters a culture of ownership, transparency, and continuous improvement, with a focus on client experience.
Support existing IMOs and establish strong working relationships with internal constituencies.
Manage escalations, maintain knowledge of the annuity market, and partner on strategic initiatives.
Travel extensively and possess strong customer service, communication, and presentation skills.
Group 1001 is a consumer-centric, technology-driven family of insurance companies focused on delivering outstanding value and operational performance. The company emphasizes collaboration, communication, and risk management, with a culture that values diversity and employee well-being.
Deliver growth within existing accounts and cultivate customer relationships at all levels.
Lead commercial negotiations and manage quote and change order pricing cross-functionally.
Manage contract negotiations and ensure compliance with KPIs and legal teams.
Anord Mardix is a global leader in critical power solutions, supporting industries from financial institutions to data centers. With approximately 150,000 team members across 30 countries, they foster a culture of curiosity, empowerment, and career growth.
Support existing programs to maximize revenue and resolve customer contract issues.
Coordinate with Account Managers to proactively manage subscription opportunities.
Identify at-risk accounts and develop mitigation plans to retain customers.
Workiva provides a cloud-based platform that unifies finance, risk, and sustainability for complex organizations. It is a large company with a collaborative culture focused on innovation and employee development.
Serve as the primary point of contact for a high-volume portfolio of small group employer clients, managing day-to-day service needs via phone and email.
Build and maintain strong client and carrier relationships through proactive outreach and virtual meetings, handling high-level service issues with professionalism.
Support renewal processes, identify cross-sell opportunities, and maintain accurate client records in the CRM system.
CRC Benefits is an industry leading provider of benefits services. The company has earned a Top Workplaces USA award three years in a row, with a culture based on inclusion, trust, collaboration, and innovation.
Identify upsell and cross-sell opportunities within the customer base to drive revenue growth.
Consult with clients on their contact center business to optimize product usage and achieve better outcomes.
Develop and present customized presentations that quantify product value and outline next steps.
NICE provides software solutions for customer experience, financial crime prevention, and public safety, serving over 25,000 global businesses including 85 Fortune 100 companies. The company has more than 8,500 employees across 30+ countries and is recognized as an innovation leader in AI, cloud, and digital technologies.
Provide strategic leadership to a team of Account Executives driving growth in HealthEquity's account base and custodial assets.
Champion strong client relationships and develop market-driven strategies for consultative support and exceptional service.
Focus on team development, cross-functional engagement, and advocating for both client and team needs.
HealthEquity is on a mission to save and improve lives by empowering healthcare consumers. As a large company, they value honesty and originality, fostering a culture where team members belong and are supported with comprehensive benefits and growth opportunities.
Lead a high-performing sales team to drive MRR expansion and growth across a growing partner base.
Build an inclusive work environment, establish clear KPIs, and collaborate with cross-functional partners.
Travel to key markets for sales support and to ensure optimal customer experience.
SevenRooms helps restaurant operators manage guest relationships and drive growth through its operator-first platform. The team is composed of strategic thinkers and passionate relationship-builders focused on hospitality.
Lead complex global accounts as primary post-sale owner, driving retention, renewal, and expansion across geographies.
Partner with customers to define business outcomes and develop success plans for adoption and value realization.
Drive large-scale customer onboardings and deployments, ensuring execution and accelerated time-to-value.
Thomson Reuters provides trusted content and technology for professionals in legal, tax, accounting, compliance, government, and media. They employ 26,000 people across 70+ countries, with a culture focused on flexibility, inclusion, and continuous learning.
Manage delivery of contracted services to large Provider Healthcare clients, ensuring SLAs and KPIs are met or exceeded.
Build and maintain strong client relationships, provide day-to-day advice, and identify sales opportunities for account executives.
Handle customer escalations, conduct monthly service reviews, and remain informed on technical design and customer environments.
We are the multicloud solutions experts, combining our expertise with leading technologies across applications, data, and security to deliver end-to-end solutions. We attract world-class talent and are named a best place to work by Fortune, Forbes, and Glassdoor.