Champion our Direct and Mid-Market customer segments, driving growth, expansion, and long-term retention. This is a player-coach role where you’ll manage your own book of business while also mentoring a small team of CSMs to deliver high-impact results at scale. You’ll play a critical role in shaping our customer success model as we grow, balancing high-touch strategy with scalable automation.
The Canada Area Lead will be responsible for leading the Customer Excellence Group across the country. This includes managing and coaching a high-performing team of Customer Success Managers (CSMs), Customer Success Executives (CSEs), and Platform Architects (PAs). This leader will be accountable for driving customer outcomes by improving technical health, accelerating product adoption, ensuring renewals of Customer Success offerings, and enabling expansion across ServiceNow’s portfolio.
Deliver digital promotional marketing campaigns for agency pharmaceutical clients. The ideal candidate will have 1-2 years of marketing or advertising agency experience and possess a demonstrated understanding of how an advertising agency works. Collaborate with multiple teams within the agency as well as outside vendor partners to deliver work that exceeds client expectations.
You will take responsibility for clients and the respective relationships, acting as the core contact to the customer. You will guide and consult the partner, helping them use our CMS effectively and increase platform traffic. The role involves proactively leading the relationship, maintaining a deep understanding of client KPIs, and implementing innovative marketing operations to show growth on the platform.
As Senior Account Manager, you’ll own a portfolio of key clients, delivering white-glove service while tactically rolling up your sleeves to make things happen. You’ll spot opportunities before they’re obvious, solve problems with creativity, and treat every challenge as a chance to win. You’ll be goaled on upsells, so growth-focused thinking is key, always spotting opportunities to expand accounts while keeping retention rock-solid.
The Account Manager is responsible for managing a portfolio of clients, identifying new business opportunities within existing accounts to achieve new product sales targets, building and maintaining strong client relationships and managing client renewals to ensure long term partnership. AMs will work collaboratively with Customer Success Managers, Sales AEs, Product, Engineering, Marketing, Finance and leadership to hit growth targets by driving wider adoption of Array’s products.
As a Strategic Enterprise Account Executive, you will play a key role in expanding Bolt’s footprint among fast-growing ecommerce and fintech merchants. You’ll lead strategic sales engagements from end to end—identifying opportunities, shaping solutions, and closing deals that help our customers scale with Bolt’s seamless checkout technology.
This role is essential in ensuring the support and happiness of Yubico's customers. As a CSM, you will be responsible for assisting customers through their entire Yubico journey—from start to finish. Through your partnership, customers will acquire measurable value from their investment in Yubico products, leading to success, retention, and renewal.
Focus on pipeline creation, mastering the sales process, and closing a high volume of deals. The Account Executive will be responsible for new logos business development and partner with the Customer Success team. This role requires hitting pipeline generation targets and the ability to grasp new concepts.
Lead the strategy and execution behind retaining and expanding our client base, guiding a high-performing team to drive renewals, upsells, and world-class client relationships. You'll need sharp leadership to reduce churn, boost revenue, and elevate the AM function into a true growth engine and be the architect of our client success story.