As a Customer Journey Specialist at Customer.io, you’ll be the bridge between new trial users and long-term, successful customers in our self-serve tier. Help customers get value from our platform quickly so they’re excited to become (and stay) paying users. This is not a sales role; it’s a customer value and relationship role, working with people who have already signed up.
This role resides in the Services & Support Division (SSD) and is responsible for service sales and account management in the New York Metro territory within the Northeast Region. The role supports both new and renewing service agreement customers engaging in the entire CrossLab Services portfolio. This diversified sales rep will drive asymmetric top line growth in a top performing territory by partnering with the team of inside and outside sales reps.
The Strategic Account Manager (SAM) role is focused on building and growing deep, consultative partnerships with Simon’s clients. Acting as the primary relationship owner, you will engage senior stakeholders to align on business objectives, advocate for their needs within Simon, and ensure our solutions deliver measurable impact. By fostering trust and credibility, you will position Simon as a long-term strategic partner.
Lead and manage a team of Account Managers responsible for retaining and growing Everbridge’s customer base. Support the department's strategy to ensure sustainable high performance. Success in this role is measured by achieving 95+% retention rates and driving revenue growth within the account base. This team is collaborative, results-driven, and high-performing.
This leader will proactively drive Roofr’s revenue motion for our existing customer base, including expansion, upsell, cross-sell, and account growth. This role requires someone who has “been there, done that” at a high-growth B2B SaaS startup, thrives in a fast paced environment, and knows how to operationalize revenue motions using a layer-cake model, customer segmentation, and a structured playbook approach.
Responsible for driving strategic growth across a portfolio of Federal System Integrators (FSIs). This role is critical to expanding Ping Identity's footprint within the U.S. Federal ecosystem by building and managing deep, trusted relationships with key FSI partners. The ideal candidate is an experienced Federal sales professional with a proven ability to navigate the complex FSI landscape.
Owns the end-to-end renewal process, from initial outreach to contract execution, for a large portfolio of Subscription and SaaS renewals within an assigned territory. Directly engage with customers and resellers to maximize renewal value, ensure on-time renewals, and minimize customer churn. Will work closely with the Sales and Customer Success teams to identify expansion through upsells and cross-sells.
AECOM seeks an experienced Executive for our Army Account Team; as the VP, Client Account Manager – Army, you will function as part of our growth-focused National Government’s DOD program. This is a high-visibility role that provides selected candidates with an opportunity to influence AECOM’s internal strategy through client development leadership while building long-term relationships with internal and external stakeholders.
As our eCommerce National Account Manager, you’ll take the lead in building unstoppable momentum for C4 Energy and Bloom across the digital shelf. You’ll own relationships and growth strategies with top Quick Commerce partners (Instacart, DoorDash, UberEats) and select Brick & Click retailers (like Walmart.com, Target.com) ensuring our brands show up with impact, intention, and excellence wherever shoppers click “add to cart."
The Account Manager is responsible for the retention and development of ongoing relationships between Coface and its key clients and their intermediaries, aiming to maximize revenue and client retention, while serving as a product reference and problem solver.