Manage high-value strategic accounts across EMEA, focusing on customer adoption, retention, and expansion.
Act as a trusted advisor to executive stakeholders and technical teams, driving measurable business outcomes.
Troubleshoot technical issues, coordinate with Sales, Support, Product, and Engineering to resolve challenges and identify growth opportunities.
This company operates at the intersection of AI, data infrastructure, and enterprise technology, helping organizations achieve measurable business outcomes. It is a remote-first, collaborative international team with a focus on customer success and strategic account management.
Lead sales efforts for Sapio's lab informatics platform to CROs, CDMOs, pharma, and biotech on the East Coast.
Build and cultivate strategic customer relationships, forecast commitments, and manage account plans.
Collaborate internally to communicate customer needs and develop market positioning for contract services.
Sapio Sciences provides a unified lab informatics platform for scientific drug discovery and clinical diagnostics. The company is a team of experts and highly collaborative professionals passionate about delivering best-in-class solutions.
Manage an assigned book of retirement 401(k) plans to ensure client satisfaction, retention, and profitability.
Serve as escalation point for service issues, consulting on plan design and compliance with ERISA.
Train clients on systems and resources, and cross-sell products to deepen relationships.
Transamerica is a financial services company offering insurance, retirement, and investment solutions to help people achieve financial freedom. They employ nearly 7,000 people as part of the international Aegon group, fostering a collaborative and inclusive culture.
Lead and manage the North America Enterprise Customer Success team, owning retention, expansion, and executive customer relationships.
Coach and develop a team of CSMs, partner with Sales, Product, and Support to ensure enterprise customers realize measurable value.
Champion an AI-driven approach, manage renewal forecasting, and identify at-risk accounts early to mitigate churn.
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated and operating in 64 countries. Headquartered in New York City, the company has been recognized as a best workplace by Inc Magazine and Crain's NY, and named to Fast Company's most innovative companies list.
Build trusted relationships with investment and wealth management clients to drive product adoption and long-term partnership.
Guide customers through onboarding and account planning, ensuring alignment with business objectives and rapid time-to-value.
Leverage AI-enabled tools and data to monitor customer health, identify expansion opportunities, and ensure strong retention.
Ridgeline provides a front-to-back system of record for investment managers, modernizing legacy technology with real-time data and embedded AI. It is a rapidly growing fintech company with offices across the US and Ireland, recognized as a best workplace for innovators.
Develop and maintain strong relationships with key clients, ensuring delivery of exceptional service.
Identify opportunities for account growth and collaborate with BD Managers to align strategies with client goals.
Address and resolve client concerns promptly, ensuring high satisfaction levels.
Redwood Materials localizes a global battery supply chain by integrating recovery, reuse, and recycling to keep critical minerals in circulation. Founded in 2017, the company is delivering low-cost, large-scale energy storage and producing battery materials in the U.S. from existing batteries.
Own the full customer lifecycle for SME clients, including onboarding, engagement, expansion, and renewal.
Build rapport with decision-makers and drive adoption of best practices to maximize member utilization.
Present data-driven business reviews to senior HR executives and collaborate cross-functionally to enhance the patient experience.
Spring Health is a global mental health company providing an AI-native platform for personalized care across coaching, therapy, and medication management. Reaching over 170 million people, it leverages technology to expand access and quality of mental healthcare.
Serve as a trusted advisor to key accounts and support new client onboarding.
Generate accurate quotes, oversee contract negotiations, and coordinate delivery schedules.
Collaborate cross-functionally to ensure on-time order delivery and escalate risks as needed.
Myriad360 is a technology solutions provider that challenges employees to achieve great things. They are consistently recognized as a best place to work, with an inclusive culture and engaged leadership.
Act as trusted advisor to clients, leading day-to-day communications and team operations.
Orchestrate multi-discipline collaboration across data, planning, and tech teams for full-funnel campaigns.
Define channel mix and budget allocations with deep proficiency in Search and Social.
DEPT is a Growth Invention company that helps ambitious brands grow faster at the intersection of technology and marketing. With 4,000+ specialists, its culture values collaboration, curiosity, and getting things done.
Own a portfolio of hotel chain and property management group partners as the primary relationship owner and day-to-day contact.
Grow revenue across your book by deepening partner engagement and expanding the value of each relationship on the Engine platform.
Run the partner cadence including QBRs, performance reviews, and escalation processes to drive activation and growth.
Engine transforms business travel into a personalized, rewarding, and simple experience by combining corporate travel, a charge card, and spend management on a single platform. More than 30,000 companies rely on Engine, backed by Telescope Partners, Blackstone, and Permira, and it has been recognized as one of the fastest-growing travel and fintech platforms in North America.