Lead a support team within one of Europe’s fastest-growing tech companies. Manage the support team and inspire a high-quality standard of service provided to customers and partners. Analyze and optimize incoming requests, translating them to actions and improvements. Recruit, mentor, and manage team members, providing performance feedback and ensuring motivation.

As a Client Success Partner (CSP), you will support clients in their digital training strategy through the 360Learning platform, ensuring contract renewals, business impact, and client portfolio management. You will define learning transformation roadmaps with clients, identify resources, and develop trust to identify new project opportunities.

The Customer Service team plays a crucial role in assisting customers with their Loan, Card, and Motor inquiries from application to completion. As the first point of contact, you’ll be pivotal in resolving queries and ensuring customer satisfaction throughout their journey. We're seeking a dedicated individual who can leverage their skills to consistently meet quality standards whilst adhering to processes that lead to positive customer outcomes.

As a Client Success Partner, you will support clients in their digital training strategy through the 360Learning platform, ensuring contract renewals, business impact, and relationship development, managing a portfolio of clients in a high-touch and low-touch mode. Your role plays a key part in the customer success team, you are responsible for the development of the relationship with your clients.

Rollstack is seeking a dedicated and experienced Customer Success Manager to ensure customers achieve their desired outcomes using Rollstack's solutions by building strong relationships, understanding business needs, and maximizing product value so as to drive retention and expansion opportunities.

Provide initial response and assistance to client situations worldwide, collaborate with client stakeholders, and manage case lifecycles. You will record incident details, coordinate medical treatment and security, and contribute to process development. This role requires flexibility, problem-solving skills, and a proactive approach.

As a Customer Success Engineer (CSE), Onboarding Specialist you’ll be joining a global team of technical specialists who engage with customers in a pooled model in order to drive product adoption and value realization at scale. You’ll work alongside pre and post-sale team members to provide new customers with technical guidance, go in-depth on use case implementation, and demonstrate the value of GitLab product capabilities from day one.

The Sr. Customer Success Manager role will collaborate closely with different teams to drive renewals, upsells and expansions. You’ll oversee design and execution of OfferFit use cases, identify future use cases, and own executive level relationships, acting as the voice of our customers via communicating customer needs.

As a Support Agent for the EMEA region, you will answer by email to all queries from our German customers. You will have the opportunity to answer queries in English as well as in French. You will work in full autonomy and contribute to the improvement of support brought to our customers.

Join our team as a Customer Success Manager! You will be responsible for customer's onboarding experience, adoption, and expansion across a range of relationships. You will partner with customer stakeholders to drive product adoption and identify renewal needs, ensuring client success and addressing their evolving needs.