We’re looking for enthusiastic individuals to assist existing and prospective clients within our organization, providing outstanding service and product knowledge. Enjoy a flexible schedule with weekly pay, working 100% remotely, and access to weekly trainings.

Make a difference every day as a Care Center Representative, answering emergency and non-emergency calls to provide support and peace of mind. Monitor alerts, record details, and communicate with empathy while troubleshooting systems and recommending healthcare services, all while maintaining strict confidentiality.

The Client Support Coordinator is a crucial member of our Operations Support Team, advocating for clients to ensure they receive the support they need. This role interacts with clients daily managing correspondence, answering questions, and educating others about our services. This person is the connection point between clients and the Octave system, all while demonstrating care and competence.

The Customer Success Manager will play a crucial role in growing relationships with partners while helping them deliver cybersecurity to their customers through the Huntress platform. This role is responsible for driving business efforts toward expansion, loyalty, renewals, partner satisfaction, and mitigating churn. The manager will work closely with both sales and marketing to devise creative ways to help partners meet their business objectives.

Assist clients in planning and booking their ideal vacations, from flights and accommodations to tours and activities. Offer personalized travel recommendations tailored to each client's preferences and budget. Provide outstanding customer service through phone, email, and chat. Stay informed about travel trends, destinations, and special promotions.

As a Customer Support Associate I, you will be an integral member of our Customer Support team. You will field a variety of inbound phone inquiries from our cardholders and provide warm, professional customer service to the people who rely on our services. This role requires someone who values helping people and has great attention to detail.

Own the post-sales relationship for a portfolio of accounts, drive value with technical sponsors, and scale customer lifecycle events. Create reusable content, represent the customer in internal meetings, and partner with the team to grow the brand. Keep up-to-date on Honeycomb technologies and product offerings.

The Product Experience Specialist is the first point of contact, providing technical product support, troubleshooting product-related issues, assessing problems, and escalating when necessary to ensure an exceptional customer experience. They respond to customer product inquiries via calls, emails, and chat, troubleshooting and resolving concerns, and documenting trends.

This is a remote work from home position, where you will enjoy making outbound calls and reaching out to patients, members, and customers to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments. The role involves assisting members and patients with benefits and insurance information, conducting surveys and making a difference in someone’s life!

As a Client Support Specialist II, you'll be the first line of defense in resolving issues and addressing inquiries from customers. Your role involves responding to incoming communications, documenting interactions, and updating clients on ongoing resolutions. You'll resolve client inquiries directly or escalate them to other departments if necessary.