As a Client Success Associate, you will be responsible for leading and managing a small SBM portfolio of clients with varying Transcarent solutions and levels of complexity, supporting client relationships and ensuring a seamless experience across Transcarent solutions and drive retention and expanding relationships. This role requires strong strategic thinking, problem-solving abilities, and excellent communication skills to support both client growth and business success.
You’ll be the first line of assistance for Kin customers, handling questions regarding policies, payments, cancellations and other topics, mainly over the phone but via chat and email too. You'll need to hold an active Property & Casualty or Personal Lines insurance License. The business is constantly growing and they hope you will be part of their growth in 2026 and beyond!
Lead a team of Strategic Customer Success Managers that manage Axon’s largest customers and be a key strategic leader within the Customer Success organization. Identify opportunities that will increase the business and financial impact of your team, and work cross-functionally to develop and execute new programs that carry out that vision.
As a Customer Success Manager (CSM), you’ll work to engage, retain, and empower our customers to fully leverage our platform and achieve their desired business outcomes. You’ll build strong, trusted relationships with clients, positioning yourself as a strategic advisor who drives long-term value. Working closely with Account Executives, you’ll drive renewals and identify expansion opportunities to achieve best-in-class gross and net retention targets.
We're looking for a motivated, detail-oriented Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions.
We’re on the lookout for dedicated professionals to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. This position offers work-life balance, a supportive environment, and mentorship & growth.
As a SMB Customer Success Manager, you will be a vital member of Newsela’s Customer Success organization to ensure schools and districts success and continued adoption of our industry-leading platform. You’ll monitor the health of your portfolio, and will work closely with internal teams to ensure clients are getting the most out of Newsela’s solutions, and ultimately renewing their investment in Newsela.
BlastPoint is seeking a Customer Success Manager to champion client relationships and ensure customers realize the full value of the platform. In this role, you’ll serve as the trusted advisor and strategic partner for assigned customer accounts, leading training, and engagement initiatives using a data-oriented, consultative approach to promote product adoption. Your success will be measured by the strength of your relationships and your ability to drive adoption and ROI.
The Jr. CSM is responsible for engaging Donorbox’s mid-tier customers and new CRM signups who have yet to interact with a company representative. This role bridges Customer Success, Community Engagement, and Growth—helping customers adopt key features, recognize value, and stay connected to Donorbox through education and proactive outreach.
Assist with identifying and supporting beneficiaries through the lifecycle of Long Term Recovery program delivery. Responsible for serving as an advocate and liaison from outreach to potential clients, intake, eligibility review, approval, support during construction, and welcoming our clients home. Conduct outreach to prospective clients and assist them in completing the application process for Team Rubicon’s Long Term Recovery services.