Deliver empathetic support to users through email and video calls.
Manage and resolve feedback and support tickets, addressing needs like clinical QA and software troubleshooting.
Educate and empower users through tutorials and personalized guidance to optimize their workflows.
Nabla is committed to bringing back joy to the practice of medicine. They've harnessed machine learning to develop the leading AI assistant that’s restoring the human connection at the heart of healthcare, with over 85,000 clinicians across 130+ healthcare organizations trusting Nabla.
Lead onboarding and implementation processes, managing timelines and deliverables to meet customer objectives.
Define success criteria and provide tailored recommendations to drive platform adoption, engagement, and ROI.
Build and maintain strong relationships with key stakeholders and administrators to drive satisfaction, loyalty, and long-term success.
Espresa delivers a global and all-in-one personal benefits platform for HR and people teams. With a focus on Lifestyle Spending Accounts (LSAs) and solutions focused on wellbeing, recognition, and community, Espresa powers Great Places to Work®.
Socializing the Contractor Hub to key contractor stakeholder groups.
Creating onboarding and support video library highlighting the Contractor Hub functions.
Facilitating meetings with contractor organizations, governments, utilities, and other entities.
The Building Decarbonization Coalition aligns critical stakeholders on a path to transform the nation’s buildings through clean energy, using policy, research, market development and public engagement. The BDC and its members are charting the course to eliminate fossil fuels in buildings to improve people’s health and cut climate and air pollution.
Serve as the primary customer-facing technical lead, guiding new customers from kickoff through platform adoption.
Take hands-on ownership of the technical provisioning process and auto-provisioning milestones.
Partner with the AI Adoption team and execute learning frameworks in the field with customers.
Hatz AI focuses on AI adoption, training frameworks, and customer success. We are dedicated to ensuring our customers see rapid time-to-value and are set up for long-term success.
Evaluate current customer support needs and anticipate future needs.
Drive customer experience improvement through team and process development.
Manage communication with commercial field operations teams.
Sparklight/Cableone and our Cable One family of brands keeps our customers and associates connected to what matters most. They offer a thriving and rewarding career, respect for the communities where they live and work, and an open and inclusive workplace.
Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
Provide compassionate customer support using scripted and non-scripted responses.
Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
Modivcare is leading the transformation to better connect people with care, wherever they are. They serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs, and improve outcomes.
Manage calendars and set up consultations for travel advisors.
Keep accurate records of client interactions.
They specialize in crafting personalized travel experiences that create lasting memories. They are seeking motivated professionals to join their team and help connect clients with their services.
Research current and upcoming regulations or changes to the regulations.
Communicate clearly with owners and managers concerning regulations.
Educate and consult with clients through calls, interactions, and meetings.
KPA, founded in 1986, provides Workforce Compliance software and consulting services, helping clients prevent workplace safety and compliance problems. With headquarters in Colorado and teammates throughout the United States, KPA is known for its commitment to Integrity, Helpfulness and Teamwork.
Serve as the direct supervisor of the CS Leads and CSRs on your team.
Provide day-to-day support, subject matter expertise, and coaching for CSRs, motivating and supporting the team to resolve customer concerns.
Drive productivity through contact prioritization via queue management and adherence monitoring.
Minted is an e-commerce company that sells stationery, art, and home decor. They aim to connect independent artists with consumers and offer unique designs. They are a large company that values creativity, innovation, and customer satisfaction, fostering a collaborative and supportive work environment.
Assist clients with booking hotels and travel services
Provide accurate travel information and recommendations
Manage client communications and follow-ups
They are expanding and looking for Customer Experience Specialists to assist clients with travel planning and hotel bookings. They appears to be a smaller company that gives a lot of training and support for growth potential.