Serve as the primary point of contact for customer inquiries via chat and email on weekends and key holidays.
Support customers through our help desk, Intercom, with clear, timely, and empathetic communication.
Troubleshoot product and operational issues, identifying patterns and escalating bugs when needed.
Way is a B2B technology platform empowering brands to unlock the power of experiences. Founded in 2020, Way began as a solution for hospitality brands and has achieved significant milestones, including a $20 million Series A funding round in late 2022.
Collects and tracks immunization and health and safety documentation required for clinical and practicum rotations.
Communicates to students and faculty before documentation expires or a file becomes out of date.
Handles multiple priorities and tasks in an effective and efficient manner.
Grand Canyon Education (GCE) provides educational, operational and technological support services to the post-secondary education sector. They put people first, drive innovation, and do good in the community, employing many people.
Answer inbound calls and schedule service appointments.
Respond to customer requests to resolve issues.
Maintain and update customer database.
T3 Services Group is transforming the trades one customer at a time with top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the customer experience.
Completes and submits all required documentation in an accurate and timely manner.
Develops and maintains accurate files on each key referral source to provide the location with client information needed to build strong client and branch ties and deliver customer satisfaction.
CommonSpirit Health is a full-service health care organization that believes the best place for our patients to heal is in their own home. As a faith-based organization, they are committed to finding new ways to improve the health of patients and the health of the communities they serve.
Assist in project setup, timeline maintenance, and progress tracking using Asana.
Attend client meetings, prepare status updates, and organize client documents.
Collaborate with internal teams to gather information and support campaign launches.
Impiricus is an AI-powered HCP Engagement Engine, ethically connecting HCPs to pharma resources and reducing go-to-market costs. Deloitte named Impiricus the #1 fastest growing company in North America in 2025; they are guided by a council of 2000+ trusted HCP advisors.
Handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance).
Be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance.
Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns
Keeper Security is transforming cybersecurity for people and organizations globally. They are trusted by millions of individuals and thousands of organizations, and is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging.
Respond to client calls using CRM software, addressing concerns with empathy.
Resolve complex financial situations with subject matter knowledge, documenting discussions.
Present settlement proposals to clients and guide them toward their financial goals.
National Debt Relief, founded in 2009, aims to help consumers deal with overwhelming debt, establishing itself as a trusted debt relief provider. With a team-oriented environment, they focus on employee success and growth through mentorship and leadership programs.
Establish clear, tiered support models aligned to customer complexity and value
Implement operational rigor across SLAs, escalation pathways, QA, and performance management
Build structured feedback loops between Support, Product, and Engineering that reduce systemic friction
Vanilla is an AI-powered estate advisory platform, built by advisors, planners, and attorneys that unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. They are a team distributed across the U.S. that brings diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups.
Assist clients with hotel research and reservations
Communicate clearly and professionally with travelers
Participate in virtual trainings and mentorship
Destination Knot provides work-from-home opportunities as a Hotel Reservation Consultant. They offer comprehensive training and support, allowing consultants to assist clients with hotel research and reservations.
Coordinate hotel reservations and other travel-related bookings
Provide clients with accurate details about accommodations, amenities, and availability
Handle changes, modifications, and special requests promptly and professionally
Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. They specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.