Manage HESI testing operations and support learner accommodations in collaboration with the 504 Coordinator.
Monitor Honorlock exam violations weekly and serve as a communication bridge between teams.
Respond to learner inquiries, test SOPs, and contribute to special projects for curriculum delivery.
Nightingale College is a nursing school focused on transforming lives through nursing education via a blended-distance learning platform. They have graduated nearly 5,000 nurses serving communities in need and emphasize professional development and work-life integration.
Empower students from enrollment through graduation by providing concierge-level support and proactive outreach.
Manage a high volume of inbound and outbound calls, texts, and virtual advising appointments to guide students.
Partner with students to interpret academic requirements, select courses, and co-create term-specific academic plans.
University of Maryland Global Campus (UMGC) is a public university that provides online and hybrid education to adult learners worldwide. UMGC employs a large staff and fosters a fast-paced, technology-driven culture focused on student success.
Assist Direct Sales Representatives with order entry, scheduling, customer education, and issue resolution.
Handle administrative duties, qualify new accounts, and coordinate installations and service calls.
Maintain knowledge of company products and systems, and escalate complex issues as needed.
Sparklight provides cable and internet services to residential customers. The company values diversity and offers a collaborative work environment with advancement opportunities.
Research payer requirements and establish new direct or trading partner connectivity solutions.
Maintain payer connectivity data and serve as subject matter expert and escalation point for connectivity issues.
Partner with cross-functional teams to support setup, troubleshooting, and optimization of payer connections.
Experian is a global data and technology company that uses data, analytics, and software to power opportunities across lending, fraud prevention, healthcare, and digital marketing. With 23,300 employees across 32 countries, it fosters an inclusive culture focused on work/life balance, development, and recognition.
Lead and mentor the Service Delivery team in all Tier 1 and 2 consulting initiatives, providing product education and subject matter expertise on healthcare payment methodologies and operations.
Manage escalated client issues by acting as a liaison between clients and internal support teams to ensure accurate problem resolution.
Develop and maintain capabilities and tools, conduct scoping sessions, and collaborate with cross-functional teams to enhance client outcomes.
HealthEdge is a healthcare technology company specializing in payment integrity and claims adjudication software. The company prides itself on a collaborative, user-driven culture with a focus on impact over ego.
Lead and manage a team to ensure performance integrity, quality governance, and continuous process improvement.
Drive root cause analysis and corrective actions for major incidents and escalations.
Manage client and vendor relationships, ensuring SLA compliance and operational continuity.
HealthEdge is a healthcare technology company that provides software solutions for health insurance and benefits administration. It is an equal opportunity employer committed to workforce diversity.
Responds to daily phone calls and emails from B2B clients within service level agreements.
Manages time-sensitive tasks, identifies cross-selling opportunities, and uses Salesforce for tracking.
Ensures compliance with procedures including CIP processing, marketing coordination, and regulatory adherence.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a hybrid, remote-office company with onsite locations in several US cities, and their team of problem solvers celebrates diversity through a HUMBLE*HUNGRY*SMART approach.
Own the onboarding relationship for each customer, keeping implementation on schedule.
Configure the platform, set up integrations, and train customers effectively.
Use AI tools to improve onboarding efficiency and identify issues early.
Super Dispatch builds software for the auto transport industry, including a Carrier TMS, Shipper TMS, SuperPay, and Super Loadboard. They are a fully remote, distributed team focused on transparency and solving complex problems.
Own senior-level relationships with 2-5 large health systems, driving adoption and renewals.
Optimize VBC program performance using data insights and coaching.
Coordinate cross-functionally to execute critical projects and resolve issues.
Pearl Health empowers primary care providers to succeed in value-based care through technology and services. Founded in 2020, the company is backed by premier investors and works with thousands of providers across 44 states.
Provide client services in a bilingual capacity to support customer needs.
Leverage excellent communication skills to resolve inquiries and build relationships.
Work independently in a remote environment with uncapped earning potential.
Global Elite Empire Consultants is a third-party recruiter that connects talent with opportunities. They offer remote positions and focus on leadership development, but their size and culture are not specified.