253 results
FiltersThe SAP Customer Service Associate position is responsible for completing the daily Customer Service order processing duties as well as performing administrative tasks required to achieve budgeted sales objectives. Responsibilities include participating in all aspects of customer order fulfillment, responding to customer inquiries, and resolving customer complaints and issues.
As the retail landscape evolves, the line between online and offline shopping is increasingly blurred. As Consumer Panel Consultants, you'll play a critical role at NielsenIQ by helping clients maximize the value of our consumer panel data, delivering consulting, analysis, and actionable insights to guide them through informed business decisions. Build strong relationships with internal stakeholders to drive customer satisfaction through impactful analysis.
Senior Customer Success Managers (CSMs) are embedded in the heart of customer relationships, understanding their needs and helping them realize the full value of the platform. This role involves building deep, trusted relationships across all levels of the organization, navigating account dynamics, uncovering business goals, and proactively managing risk while driving product adoption and long-term success.
We are currently seeking motivated, detail-oriented individuals to join our team as Online Travel Assistants. This is a remote opportunity that allows you to work from anywhere, with flexible hours and full training provided. You will support clients in planning their vacations and travel experiences, working alongside a network of certified travel professionals.
As a Customer Service Agent, you’ll be the voice of our clients—handling both inbound and outbound calls with professionalism and care. You’ll use web-based tools to resolve inquiries efficiently, ensuring every customer interaction is smooth, helpful, and positive. If you’re passionate about delivering great service and thrive in a fast-paced environment, we’d love to hear from you!
Provide post-go-live administrative support for multiple clients and the solutioning and configuration of Vault applications to meet customer needs. Responsibilities include bulk import/export of content and data, ad hoc training of users and administrators, and assisting customers in deciding how to implement new features. No two days are the same!
This position processes and organizes claim file information on large volume claims for one or more lines. You will assist Claims staff on moderately complex claims including claims with coverage questions or recovery potential. Identifies opportunities to streamline claims procedures, enhance efficiency, and reduce costs. Performs other duties as assigned.
As a Claims Adjuster, you will use your knowledge of vehicle systems and repairs to validate, approve, and authorize payment for repair recommendations on warranty claims. You’ll work over the phone with service advisers and technicians to ensure correct repairs are performed to help get our customers back on the road, so automotive experience is a must! We are looking for someone that is passionate and goal-oriented with excellent verbal and written communication.
Deliver exceptional service to callers, including travelers and travel advisors, by answering inbound calls and providing accurate and timely responses to inquiries about travel insurance coverage, website troubleshooting, and purchase inquiries. Create cases in Salesforce, act as a liaison with agency partners, and participate in coaching sessions and meetings. Serve as backup for other Customer Care functions and perform other related duties as needed.
We are seeking a proactive and detail-oriented Customer Success Specialist to join our dynamic customer success team. In this role, you will provide strategic support to customers, helping them through the onboarding process, offering training and assistance, and fostering long-term success. The ideal candidate will be a strong communicator, skilled at building relationships, and committed to delivering exceptional service.