The Patient Service Representative - Billing works within our Clinical Operations team and serves as a link between patients, the practice, and the healthcare system. They are often the initial point of contact for patients and focuses on handling billing-related issues and cases. They assist patients with billing inquiries, insurance questions, and complaints.
Engage with strategic customers to deliver business value and help drive revenue growth. You will steer high-tech, cloud-based enterprise software enterprises through their multi-year journey to the cloud with a primary focus on ensuring robust cloud security practices and extending the value of Wiz. Act as a trusted customer advisor, ensuring seamless collaboration across Wiz teams to deliver transformational outcomes with a paramount emphasis on cloud security.
As VP of Client Success, you will build and lead our growing Client Success team while driving measurable outcomes in client satisfaction, retention, and expansion. The role involves setting the plan, coaching and scaling the team, and personally managing top enterprise relationships, as well as collaborating with Product, Sales, Marketing, and Data teams to optimize the client experience.
As a Customer Support Team Member, you’ll be on the front lines of Barkbus's mission to delight pets and their people. You’ll deliver exceptional service through phone, SMS, and email, being the friendly, calm, and resourceful voice that makes everything run smoothly. Your work supports clients and grooming teams, ensuring every interaction reflects Barkbus’s high standard of care and responsiveness.
Using excellent communication and multitasking skills, you will respond timely to customer inquiries and process requests. You will research customer issues, identify customer needs, and provide workable solutions, including scheduling appointments and assisting with insurance questions.
The Startup Customer Success Manager role at Ashby involves programmatically serving early-stage customers, creating onboarding materials, and assisting via email and customer calls. You'll own a book of customers as their main point of contact, manage projects, and help customers solve complex challenges. The position requires at least 2 years of experience in a similar role.
As a Trust & Care Coordinator, you’ll own Tier 2 customer escalations with empathy, accuracy, and follow‑through. You’ll investigate issues, coordinate with cross‑functional partners, and ensure customers feel genuinely cared for while we restore trust and keep quality high across our services.
As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. You will serve direct customers, resolve issues, monitor orders, and provide accurate information regarding pricing and product updates. Collaboration with sales and operations teams is essential for a premier customer experience.
The Customer Assist Specialist supports customers through text chat and phone calls, tracks data on tech and customer service concerns to support both the franchising teams and the technology department, and creates reports with concerns to tech and customer service issues in a precise and meaningful manner.
As a Technical Support Specialist, you will be the primary point of contact for customers facing technical issues, providing efficient, personalized support. Responsibilities include assisting customers with technical queries, resolving API-related issues, troubleshooting, and optimizing workflows, with a key focus on serving strategic and high-priority accounts. This role is ideal for someone who is motivated by solving technical challenges.