We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. You will work with multiple clients throughout the day, providing outstanding service and product knowledge.

As a Credit Card Support Associate at Gemini, deliver exceptional customer service and ensure efficient resolution of inquiries. Provide clear, effective support, addressing customer needs with precision, and upholding high service standards in a fast-paced environment.

The Trade Client Services Coordinator (TCSC) is a highly motivated professional with at least 3 years of successful operational experience in specialty pharmacy. The TCSC will have primary responsibilities for the management of manufacturer, payor and strategic partners requiring enhanced operational support. The position is responsible for the co-development of long-term account strategy and supporting the Specialty Trade Account Executive for their assigned clients.

Translate Competitive Cyclist and Backcountry’s vision for our Gearheads into a meaningful context that our riders can relate to and feel excited by. Champion ownership, quality, and rider experience through authentic and meaningful customer interactions. Provide concierge level service by answering calls, chats, and emails. Build product knowledge through training and assisting our riders.

Establishing and maintaining a sense of community for Branch’s members is paramount. This role interacts with existing members to provide information about products and services, handle complaints, and ensure proper coverage. They will serve as a billing expert, keep detailed records, and provide feedback to improve the member experience.

Serve as point of contact for customer laundry service needs, addressing inquiries, concerns, and feedback promptly and professionally. Maintain detailed records of customer preferences, employee roster changes, laundry holds/releases, and feedback to enhance service quality and ensure accurate service delivery. Proactively identify and resolve service issues to maintain strong customer relationships.

Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment to ensure high quality customer service. Receives calls from members and providers and responds to complaints and grievances. Records all calls and details, receives requests for adjustments on claim issues and disenrollment.

As a Bilingual Spanish Absence Claims Specialists you are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team Lead and must have strong attention to detail, clerical/administrative experience, and commitment to quality.

The Onboarding Specialist I role is integral in establishing and maintaining relationships with clients through their onboarding process. You will communicate directly with clients, through phone, video conferencing and email deliver a successful onboarding experience. You will work closely with our Cybersecurity and Product teams to ensure a flawless experience with BlackCloak.

Bullseye Strategy is seeking a Customer Service Representative to resolve customer concerns, answer questions, provide product information, take orders, and process returns, providing exceptional customer service and collaborating with the sales team.