Remote Customer service Jobs • US

Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries and provide excellent customer service through active listening. Work with confidential customer information sensitively and aim to resolve issues on the first call. Calmly attempt to resolve and de-escalate any issues and escalate interactions when necessary.

As a Sales Customer Experience Specialist, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns while providing customer support via telephone and/or Internet. Handle customer inquiries, resolve simple support issues, and process a high volume of inquiries.

Assisting customers by transferring calls and providing first-level support via email and chat. Addressing inquiries, troubleshooting problems, and guiding users. Maintaining a professional attitude and documenting information. Collaborating with colleagues, tracking interactions, and preparing information for auditing. Updating knowledge bases, converting feedback, escalating unresolved issues, and communicating technical information.

The Expert Client Success Manager (CSM) serves as the voice of the client to Veradigm and the voice of Veradigm to the client, ensuring robust adoption of solutions and maximizing expansion opportunities. The Expert CSM partners with clients and internal Veradigm stakeholders to ensure remarkable client experiences through strategic roadmap planning and tactical execution. The Expert CSM reviews client objectivesand reports progress on Key Performance Indicators.

Take the reins of a high-impact, global function critical to TigerData's company’s success, leading the evolution of the Customer Success organization, bringing structure and strategic vision while breaking convention and rethinking what "great customer experience" means in the world of databases. Shape how TigerData guide, support, and celebrate customers throughout their entire lifecycle—from onboarding to expansion and renewal.

Field customer inquiries by finding innovative ways to respond to questions, issues, and concerns. Connect with customers via phone, email, chat, and social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate. Respond to requests for assistance and process payments. Track all call related information for auditing and reporting purposes. Provide feedback on call issues and upsell if required.

Empower customers to continuously improve their security outcomes. Responsible for driving customer satisfaction, retention, and growth by building strong relationships, ensuring product adoption and providing ongoing assistance. Act as a trusted advisor, helping customers achieve their cybersecurity goals and maximize the value of their investment. Develop great relationships, and help customers unlock the power of Red Canary.

Plays a vital role in our team, providing exceptional patient care and support through telephone and electronic communication. Encompasses both inbound and outbound interactions, requiring a proactive approach to patient engagement, appointment coordination, and follow-up. The ideal candidate will possess excellent communication skills, keen attention to detail, and a strong commitment to assisting others.

Play a crucial part in helping tour operators worldwide create high-quality, accurate, and detailed product listings for Viator and TripAdvisor. Be the go-to person for operators, answering their questions and providing expert guidance via email, chat, and phone. Support our growing online business and also contribute to the development and training of your colleagues.

Act as a key operations liaison in this fully remote contract position. You’ll deliver exceptional service, perform outreach and account reconciliation, drive bill collections, and support account relationships. This role blends high touch communication, problem-solving, and operational oversight to help ensure timely revenue collection and seamless stakeholder experiences.