Remote Customer service Jobs · US

Establish strong relationships with customers in a scalable way, ensuring they successfully adopt n8n and are positioned to grow with us year after year, combining hands-on customer work with building scalable processes and automations that help us deliver an outstanding customer experience.

As an Onboarding Expert, you’ll be the first real human healthcare professionals connect with after signing up. You’ll guide them, cheer them on, solve blockers, and help them take their first step to making a difference by making outbound calls, hosting consultations and answering questions. You'll be the go-to guide and trusted partner—helping healthcare professionals feel confident, supported, and ready to take their first shift.

As a Customer Success Associate, responsibilities include onboarding new customers, driving adoption and outcomes, owning renewal motions, identifying upsell/cross-sell opportunities, managing risk, building relationships, gathering feedback, and documenting activities in Salesforce.

Maintain client benefits websites, documenting and executing benefits related processes, and offering support to the client and to the bswift service center. Responsibilities include helping manage and providing technical guidance through the implementation of new client Web sites, continually updating sites as requirements change, and testing client sites for quality assurance.

Acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey.

Lead the strategic execution of customer engagement and retention initiatives while overseeing a growing team of customer-facing professionals. Serve as a key leader within the organization, aligning closely with Sales, Operations, and Product teams to deliver outstanding customer experiences, drive market expansion, and support long-term growth across multiple territories. Focus will be on optimizing client satisfaction.

Comply is seeking a polished, passionate, and empathetic Customer Support Representative to join our dynamic team and elevate our highly-rated customer support services. You will act as a liaison between Technical Support and Product Teams, advocating for client needs, managing client account activation implementations to meet deadlines, and gather customer feedback to improve processes. The candidate must have a "How Can I Help" mindset.

Act as the primary coordinator for the member response strategy during incidents, deciding when and what to post on Chime’s status page. Play an active role during critical incidents, which may occur outside of normal business hours, including on-call duties. Work closely with the Technical Incident Management team to ensure alignment during incidents and conduct cross-functional retrospectives, documenting impact and areas for improvement.

As a Lead Customer Success Manager, you will partner with customers to drive their strategic initiatives and serve as their trusted advisor by providing necessary support and resources to customers through the customer lifecycle after their intranet has been successfully launched. You will proactively work with customers to ensure their experience with our technology and services is always a 10+.

Looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services, while providing high-quality service with a helpful, professional attitude. This particular project is assisting clients with their seasonal holiday ordering from fruit baskets to steaks! This is a Bring Your Own Device position to work-at-home.