Submit bills compliant with all appropriate regulations and managed care contracts.
Collect money due by contacting third parties and providing explanations of charges.
Analyze accounts to determine coordination of benefits, refunds, and denials.
They are Oregon's only public academic health center, involved in patient care, research, and training healthcare professionals. As Portland's largest employer, they offer opportunities for learning and advancement in hospitals and clinics across Oregon and Southwest Washington.
Provide senior leadership and operational management for helpdesk and customer support operations.
Lead helpdesk operations by establishing and managing a 24/7/365 support model.
Manage workforce development and subcontractors by recruiting and training helpdesk staff.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted, highly differentiated solutions and technologies.
Develop cross-functional knowledge that spans IT Security, IT Operations, Infrastructure, and Application Portfolio Management practices.
Inspect customer adoption issues and run specific plans to increase adoption health where required to ensure that all customers are wildly successful with Illumio's platform.
Tie adoption health to renewal and ensure that value is being delivered.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, their breach containment platform identifies and contains threats across hybrid multi-cloud environments.
Urrly helps members get the care they need by booking, confirming, and following up on appointments using AI. They ensure a more objective and equal opportunity hiring process for all.
Provide Tier II system support to end users, resolving escalated technical and application-related issues
Manage and respond to customer support tickets, ensuring timely and effective resolution
Deliver remote training sessions to end users on system functionality and best practices
Junior Achievement is dedicated to helping students achieve academically today and economically tomorrow. They are a leader in experiential learning operating on a national scale with over a century of experience, reaching more than 4.6 million students annually across nearly 100 U.S. markets. They are part of JA Worldwide, which serves over 19.9 million students in more than 100 countries.
Manage a portfolio of school and district accounts, ensuring strong communication and a high-quality partner experience.
Drive retention and renewals by identifying risks early and implementing action plans.
Develop scalable Customer Success playbooks, workflows, and reporting frameworks.
Braintrust Tutors partners with schools and districts to deliver high-impact K–8 academic intervention. They focus on exceptional instructional talent and strong operational execution to support student progress in complex, high-stakes school environments.
Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues
Model exemplary service through web message, voice, and email channels
Delight Collectors: apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction
Fanatics is building a leading global digital sports platform, offering products and services across Fanatics Commerce, Collectibles, and Betting & Gaming. Their 22,000+ employees ignite the passions of sports fans globally.
Interact directly with owners and guests to discover their needs and provide answers and solutions.
Advise customers on Evolve and distribution site processes and policies.
Support owners and service partner requests, including cancellations, booking adjustments, and listing and account updates.
Evolve's mission is to make vacation rentals easy for everyone. Their high-performing, customer-obsessed team runs on curiosity, communication, and accountability to create exceptional experiences for owners and guests.
Focus on maximizing client satisfaction and value by analyzing client data.
Develop and execute comprehensive strategies to improve client retention, engagement, and expansion.
Build relationships with client stakeholders, addressing concerns, and identifying potential upselling opportunities.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They have a team of 23,300 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.
Serve as the primary point of contact for inbound customer inquiries via phone, email, or chat.
Process a high volume of consumer inquiries related to client banking products and services.
Accurately document all customer interactions, case details, and resolutions in the designated CRM/ticketing system.
Sutherland is a digital transformation partner for iconic brands worldwide, unlocking new value for their business, people, and customers. It's an entry-level position responsible for providing professional, efficient, and empathetic support to banking customers.