Answer a high volume of inbound calls and chats from members, providers, and vendors.
Own the member's journey, including researching and resolving complex cases.
Explain all available benefits and help members understand their healthcare options.
Included Health delivers integrated virtual care and navigation. They break down barriers to provide high-quality care for every person, offering care guidance, advocacy, and access to personalized virtual and in-person care. They are an equal opportunity employer.
Build and develop relationships with senior executives in business and IT.
Identify critical needs of customers and mapping appropriate resources cross-functionally.
Lead the new customer onboarding program and work with core Snorkel AI technical teams.
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. They are on a mission to democratize AI by building the definitive AI data development platform.
Serve as a strategic partner to clients, driving adoption and return on investment.
Manage a portfolio of clients with a focus on Payer Contracts, Claims and Claim Scrubber products.
Evaluate client use of product suite, recommend best practices and configuration improvements.
Experian is a global data and technology company that powers opportunities for people and businesses around the world. They have a team of 23,300 people across 32 countries and corporate headquarters in Dublin, Ireland.
Drive measurable success for clients through the delivery of tailored solutions and support.
Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. They are a remote-first company with a team of kind, driven, and respectful humans from around the world that operate on a culture of mutual respect.
Provide outstanding service and product knowledge.
Work with multiple clients daily.
AO Garcia Agency has transitioned to a 100% virtual, work-from-home model, enabling individuals to shape their careers around their lives. We seek enthusiastic, self-motivated individuals to support current and potential clients, delivering excellent service and product knowledge.
Identify, investigate, escalate and advise customers on their questions and concerns.
Interactions with customers directly impact their ability to run their teams efficiently.
Key player in growing Aircall.
Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide. They combine voice, SMS, WhatsApp, and AI into one seamless workspace, operating in nine global offices and backed by world-class investors.
Handles and resolves a high volume of incoming calls by determining the cause of the problem, finding a reasonable solution, and communicating that solution to the consumer.
Develops and maintains knowledge of Moen products and procedures to accurately aid consumers in a timely manner.
Navigates multiple databases across multiple systems to provide the quickest response to the consumer.
Fortune Brands Innovations is focused on creating smarter, safer and more beautiful homes and improving lives. They are an industry-leading innovation company that elevate every life by transforming spaces into havens. Fortune Brands supports an inclusive and diverse culture.
AO Garcia Agency is looking for goal-oriented individuals with leadership potential to join their rapidly growing company. They are offering an opportunity to grow your career at your own pace.
They empower people to realize their full potential beyond the limitations of a traditional 9-5 job. They are seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions.
Provide exceptional customer service to clients via phone, email, and online communication
Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
Prepare and present travel quotes and options based on client preferences
Destination Knot is a professional travel planning company specializing in personalized vacations, cruises, resorts, and group travel experiences. They pride themselves on delivering exceptional service and creating unforgettable trips for clients worldwide.