Manage operational workflows supporting patients, providers, and imaging centers throughout the imaging journey.
Resolve operational inquiries by leveraging internal resources, standard operating procedures, and sound judgment.
Identify opportunities to improve operational efficiency by sharing feedback and partnering with leaders across Operations, Product, and Engineering.
Covera Health improves healthcare by making diagnoses more accurate through clinical expertise and AI. Backed by Insight Partners, the platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers and three of the five largest national health plans.
Own enterprise customer relationships as the primary technical support partner for a portfolio of enterprise customers.
Solve complex technical problems across NICE CXone and related applications, including routing, telephony, and APIs.
Leverage AI-powered tools to accelerate investigations, gain customer insights, and drive proactive outcomes.
NICE develops software products used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, they are consistently recognized as an innovation powerhouse in AI, cloud, and digital.
Manage overdue accounts and support customers through payment resolution and account reconciliation.
Conduct inbound and outbound calls to negotiate payment solutions and resolve outstanding debts.
Maintain collection goals and performance metrics while accurately documenting account activities.
The company operates in the financial services sector, focusing on account resolution and payment solutions. It fosters a performance-driven, collaborative culture with remote work flexibility.
Write, edit, and proofread executive-level communications products for VHA senior leadership.
Develop educational materials and digital assets that promote awareness of suicide prevention initiatives.
Ensure all materials adhere to VA branding guidelines, Section 508 accessibility, and plain language principles.
Artemis supports the Veterans Health Administration (VHA) in public and mental health communications. The company operates with a focus on government contracts and employs a team of professionals dedicated to providing superior service.
Assist members in fraud recovery and write comprehensive reports for management to mitigate losses.
Monitor fraud software like Verafin for compliance, including filing Suspicious Activity Reports (SAR).
Collaborate with departments, financial institutions, and law enforcement to resolve suspicious activity.
Connexus Credit Union is a member-focused cooperative serving members across all 50 states, returning profits through high yields and competitive rates. As a remote-first employer with most employees in the upper Midwest, we foster collaboration and high performance, holistically caring for employees to thrive personally and professionally.
Responds to high-volume calls and schedules complex patient appointments across multiple disciplines and locations.
Performs patient registration, insurance verification, and manages appointment requests using Epic EMR and other systems.
Trains new employees on scheduling protocols and builds trusting relationships with providers and clinical teams.
The University of Kansas Health System is a premier academic medical center in Kansas City, specializing in complex care and diagnosis. It is a large organization driven by collaboration among physicians, nurses, and researchers to provide life-changing treatments.
Serve as the primary post-implementation relationship owner for a portfolio of Microvellum and INNERGY Engineering customers.
Drive customer adoption through strategic business reviews, success planning, and proactive engagement.
Partner with Technical Support and Professional Services to coordinate issue resolution and advocate for customer needs.
INNERGY is transforming the woodworking industry with purpose-built, cloud-based ERP software designed exclusively for custom manufacturers. Founded in 2016, we are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion for solving meaningful, real-world problems.
Own the post-sale customer relationship, driving product adoption, satisfaction, and retention across the full customer lifecycle.
Guide customers from onboarding through renewal, expanding feature usage and identifying growth opportunities.
Advocate for customers by gathering feedback and collaborating with sales, support, and product teams.
momoGood is an AI-native platform that redefines modern giving, helping nonprofits, companies, and political organizations turn frictionless giving into lasting engagement. The company has helped raise over $1.7 billion worldwide and focuses on building a deliberate, impact-driven team and culture.
Initiate and handle outbound and inbound calls to set appointments and conduct interviews with prospective learners, guiding them through the Discover, Commit, Start Application journey.
Provide daily activity reports, generate leads through referrals, and maintain accurate records in the learner management system while ensuring compliance with accreditation standards.
Review applicant documentation and eLearn assessments to determine suitability for admission, collaborating with other functions to deliver high-quality enrollment support.
Nightingale Education Group is a healthcare education institution focused on higher learning in healthcare professions, using a blended-distance learning platform to transform rural health landscapes. The company has graduated nearly 5,000 nurses and fosters a community built around shared purpose and professional development.
Investigate multiple sources of health insurance data to identify potential accidents and physical injuries, determining recoverability of claims.
Communicate and negotiate with healthcare plan members, insurance adjusters, and attorneys to recover funds from at-fault parties.
Utilize computer systems for documentation, apply analytical skills to manage workflows, and create medical expense spreadsheets for payment processing.
Machinify is a leading healthcare intelligence company that uses an AI-powered platform to maximize financial outcomes and reduce healthcare costs for health plans. They are deployed by over 85 health plans and represent more than 270 million lives, fostering a culture of asking why, thinking big, and delivering results.