Provide dedicated support to graduates navigating online web applications and pre-employment onboarding requirements.
Proactively reach out to graduates to ensure timely completion of assessments and documentation.
Utilize systems to maintain accurate records and contribute to training peers on effective support strategies.
Ultimate Medical Academy is a non-profit healthcare educational institution offering online and on-campus programs with a national presence. Founded in 1994 and headquartered in Tampa, Florida, it fosters a culture of integrity, student focus, and team member success.
Manage inbound calls to understand candidate qualifications and recommend suitable job opportunities.
Oversee an AI-powered recruiting platform by reviewing recommendations and maintaining CRM accuracy.
Follow up with candidates, address concerns, and ensure smooth progression through the hiring pipeline.
My Hero VA provides virtual assistant services to businesses, including customer support for an AI-powered hiring platform. The company is growing and seeks candidates who are comfortable with AI tools and remote work.
Lead the onboarding process for new customers and conduct product training sessions.
Provide technical support and issue resolution, collaborating with engineering on complex problems.
Develop customer success plans, monitor health metrics, and drive retention and growth.
EULER is an AI-native PRM for modern partnership teams, making partner revenue scalable and predictable. We grew 600% YoY in 2025 and serve industry leaders, with a fast-moving, intentional culture focused on delivering real value.
Respond to customer inquiries via email, chat, and phone.
Resolve customer issues accurately and professionally.
Document customer interactions and maintain accurate records.
The company provides a service platform and is seeking a Customer Support Specialist to deliver exceptional customer service. The company offers a supportive team environment with career growth opportunities and competitive benefits.
Own retention and renewals for a portfolio of large enterprise accounts, driving customer adoption and value.
Build trusted relationships with executive stakeholders, aligning Brandwatch solutions with business goals.
Act as customer advocate, escalating product feedback and orchestrating cross-functional teams for seamless experience.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. With over 75,000 clients including 84% of the Fortune 500, the company fosters an inclusive culture that values diversity and innovation.
Serve as primary point of contact for administrative care support inquiries via phone, email, and chat.
Assist students with navigating online portals, activating care, scheduling appointments, and continuity of care.
Collaborate with clinical providers, technical support, and internal teams to resolve complex issues.
Mantra Health is a digital mental health provider making evidence-based care accessible to students. With over 1.3 million students served across 150+ colleges and $34M raised, they are an ambitious, action-oriented team.
Act as a trusted advisor and advocate for customers, owning the entire lifecycle from onboarding to long-term partnership.
Drive customer retention, mitigate churn, and execute structured business reviews and success plans.
Identify growth opportunities and deliver targeted solutions across diverse customer verticals.
Remote helps businesses of all sizes recruit, pay, and manage international teams. With a globally distributed team working from 6 continents, Remote fosters a future-focused, async work culture.
Provide telephone support to patients, healthcare professionals, and funding organizations regarding access, reimbursement, compliance, and support programs.
Manage assigned patient cases and projects while following established operational processes and service standards.
Maintain accurate case documentation within program databases, ensuring all activities and interactions are properly recorded.
This role is posted on behalf of a partner company, which manages all applications and next steps. The company focuses on healthcare support and improving patient access to therapies, with a collaborative culture and opportunities for professional growth.
Manage overdue accounts and support customers through payment resolution and account reconciliation.
Conduct inbound and outbound calls to negotiate payment solutions and resolve outstanding debts.
Maintain collection goals and performance metrics while accurately documenting account activities.
The company operates in the financial services sector, focusing on account resolution and payment solutions. It fosters a performance-driven, collaborative culture with remote work flexibility.
Assist members in fraud recovery and write comprehensive reports for management to mitigate losses.
Monitor fraud software like Verafin for compliance, including filing Suspicious Activity Reports (SAR).
Collaborate with departments, financial institutions, and law enforcement to resolve suspicious activity.
Connexus Credit Union is a member-focused cooperative serving members across all 50 states, returning profits through high yields and competitive rates. As a remote-first employer with most employees in the upper Midwest, we foster collaboration and high performance, holistically caring for employees to thrive personally and professionally.