Remote Customer service Jobs · Communication

Job listings

US Unlimited PTO

  • Assist potential customers with navigating our online insurance shopping experience.
  • Work with existing customers to answer and resolve basic administrative and billing questions.
  • Propose process and product solutions to improve our customer experience.

SimplyInsured aims to eliminate fear in health insurance for small business owners, offering transparent and accessible solutions. With over 20,000 customers and partnerships with NetSuite, Toast, and Square, they are growing quickly and disrupting the health insurance industry.

$40,576–$60,864/yr

  • Receive and respond to telephone, email, web and other customer, country and patient inquiries.
  • Enter new customer information in Salesforce.
  • Appropriately field calls for payment collection or reimbursement and billing and process them.

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics.

$15–$15/hr

  • Respond to all membership emails within a 4-hour window during business hours.
  • Monitor and respond to questions in Slack from members or internal teams.
  • De-escalate and professionally handle emotionally sensitive inquiries from patients or members.

Honeydew aims to transform skincare by making it accessible and affordable. Their team is dedicated to providing compassionate, personalized care to help patients achieve their skin health goals.

Europe 4w PTO

  • Provide email and chat support (no phone calls!) to users.
  • Answer common "how-to" and FAQ-type questions; assist with account management and payment-related issues.
  • Guide users through troubleshooting steps with patience and clarity.

Sutherland Bulgaria brings great people together to do exceptional things. They are looking for motivated Customer Service Professionals to join their team supporting the world’s leading music streaming platform, with over 422 million monthly active users across 180+ countries.

  • Deliver top-tier technical support.
  • Engage with customers via phone and other channels.
  • Diagnose and solve technical problems.

Tactacam is a leading innovator in outdoor and action camera technology. They have over 1,000,000 active customers and are passionate about developing cutting-edge products, while offering exciting opportunities for career growth in a dynamic, fast-paced environment.

$7–$7/hr

  • Assist customers with remote vehicle pickup, documentation, and issue management.
  • Coordinate services, repairs, and vendor communications for vehicle maintenance.
  • Conduct follow-ups, manage payments, and support vehicle logistics.

DriveWhip leases/rents vehicles to Uber, Lyft and other On-Demand or Rideshare drivers. As a ground floor member of an exciting new company all associates will be tasked with a variety of responsibilities.

$36,290–$49,889/yr

  • Assists WC department with handling of claim tasks.
  • Issues medical records payments once approved by adjuster.
  • Maintains accurate diaries on all incident only claims.

EMC is focused on working together to create a meaningful impact. They strive to nurture growth, encourage contribution, and facilitate valuable experiences for their team members, aiming to be supportive leaders, partners, and experts.

  • Respond to e-mail support tickets promptly, providing support and information as required
  • Investigate issues and assist the Support Development team in identifying bugs
  • Provide product usage guidance and best practices to customers

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. They are a fully distributed and diverse 150-person team based in 16+ states and 23+ countries.

  • Review EMRs to resolve patient inquiries and conduct insurance verification.
  • Handle a high volume of patient telephone calls and provide excellent customer service.
  • Document calls, resolve patient inquiries, and perform other assigned duties.

Stony Brook CPMP provides comprehensive healthcare services. While the employee count is not mentioned, they focus on delivering high-quality patient care and maintaining a supportive work environment.