Furnish patients and healthcare providers with estimates related to upcoming treatment, and collect estimated liabilities from patients.
Acquire knowledge of patient insurance coverage and benefit limits, and communicate financial responsibilities clearly.
Initiate prior authorization requests per insurance carrier requirements, and work to minimize potential financial risk of patient accounts.
Spring Fertility is a passionate, dedicated team of leading physicians and scientists building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. They deliver deeply patient-centric, individualized care and are committed to guiding patients every step of the way, with a culture that values collaboration, positivity, and enjoyment.
Provide technical support and guidance to users across Intercom, Slack, phone, and email to maximize platform value
Collaborate with Technical Account Managers, Solutions Engineers, Marketing, Engineering, and Operations to deliver exceptional customer experiences
Participate in an on-call rotation and adapt to a fast-changing startup environment while owning customer success
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP, enabling marketing teams to build and ship end-to-end campaigns. Founded in 2019 and headquartered in San Francisco, the company is trusted by enterprises like Domino's, Spotify, and Ramp, with an ambitious, impact-driven team that values humility and kindness.
Respond to incoming customer calls and address their questions with exceptional service.
Manage customer inquiries, process payments, and educate on products and services.
Keep customer accounts accurate and up-to-date while maintaining high-quality support.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. The company is values-driven and fosters an inclusive culture where employees can thrive.
Enter and track work orders through the property management system to ensure accurate and timely documentation.
Communicate and coordinate planned service visits with residents, contractors, and maintenance teams.
Maintain working knowledge of accounting and control concepts, including purchase order creation and invoice processing.
Corvias is a company that develops solutions through partnership, focusing on solving partners' systematic challenges and building resilient communities. They foster a culture of caring, purposeful, diverse, and courageous individuals who are committed to making a difference for their partners.
Deliver exceptional customer service by managing inbound requests across real-time channels and owning resolution for technical issues.
Analyze semi-complex technical problems to identify root causes and solutions with limited oversight, while championing a knowledge-first culture.
Embrace modern AI tools and automation to streamline workflows, speed up resolution times, and focus on meaningful customer interactions.
Bazaarvoice creates smart shopping experiences, connecting brands and retailers with consumers through user-generated content. Founded in 2005, headquartered in Austin, Texas with offices globally, and certified as a Great Place to Work in multiple countries.
Provide technical and organizational support to clients throughout the integration process and post-launch.
Escalate complex technical issues to L2 Support and Development teams, ensuring timely investigation and resolution.
Communicate with clients through voice calls, tickets, chats, and other business communication channels.
Coinspaid Dev is the engineering brand behind Coinspaid, providing technology and R&D expertise for blockchain infrastructure. With over 120 engineers and 11 years of industry experience, the company operates across more than 20 blockchain networks.
Perform delinquent account collection calls, emails, or text messages assigned by management
Service inbound customer calls, set up payments, and maintain clear and descriptive notes
Perform skip trace duties and review accounts for repossession and legal actions
Lendbuzz is a fintech company that develops innovative technologies to provide underserved borrowers with better access to credit for auto loans. The company values diversity, compassion, simplicity, honesty, and transparency, and fosters a culture of independent and critical thinking.
Guide members from signed agreement through ongoing participation, coordinating onboarding with Finance, Legal, and Natural Resources.
Manage member lifecycle events including annual surveys, ownership changes, land transfers, easement reviews, amendments, and terminations.
Maintain accurate member records and documentation in Salesforce and SharePoint, and serve as the day-to-day contact for routine member questions.
Chestnut Carbon is a leading developer of nature-based carbon removal solutions, focused on generating high-quality U.S.-based forest carbon projects. The company has planted over 17 million trees across 30,000 acres and enrolled more than 175,000 acres, and is backed by Kimmeridge, fostering a collaborative and mission-driven culture.
Act as primary point of contact for customer operational and configuration requests.
Support implementations and deployments from initiation through production launch.
Coordinate activities across Customer Success, Data Science, Data Engineering, and Software Engineering teams.
Sigma Software is a software company that develops AI-driven products and solutions for global customers. The company fosters a collaborative international environment and serves clients across various industries.
Provide professional customer support in Chinese and English to an international customer base.
Handle inquiries efficiently while maintaining high service standards and meeting performance targets.
Maintain 100% attendance during training and work assigned shifts.
This company is an established eCommerce and Health & Wellness client serving a growing international customer base. No information on company size or culture is provided.