Provide excellent customer service via phone, email, and chat, handling time-sensitive issues and tracking communications in CRM.
Conduct webinars, assist with data migration, and collaborate with account managers to enhance customer accounts.
Maintain knowledge of agricultural practices, precision ag hardware/software, and internal tools for account setup and troubleshooting.
TELUS Agriculture & Consumer Goods provides data insights and technology solutions to empower producers and connect them to consumers, improving food and consumer goods sustainability. They foster a high-performance culture with enthusiastic, innovative, and passionate team members.
Provide exceptional support to customers via phone, email, and chat, addressing inquiries about RESPs and our digital platform.
Resolve issues efficiently by troubleshooting problems and coordinating with internal teams to ensure customer satisfaction.
Maintain accurate records of customer interactions and contribute to improving processes and resources.
Embark Student Corp. is a fintech company that helps Canadians achieve their education goals through an innovative digital platform for RESPs. Over the past 60 years, the company has reinvested over $60 million into scholarships and supported more than 850,000 students.
Assist customers with membership inquiries and account management.
Process cancellation requests and offer retention options.
Navigate multiple CRM systems to maintain accurate records.
Five Star Solutions provides customer support for membership services campaigns. The company is a fast-paced, high-volume contact center that values customer service and professionalism.
Assist clients with researching, planning, and securing hotel accommodations for memorable travel experiences.
Provide accurate information on hotel options, amenities, pricing, and availability via phone, email, and online platforms.
Collaborate with team members to ensure a smooth client experience and stay informed on travel trends.
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our team offers a supportive environment and mentorship for growth.
Serve as the first point of contact for prospective and current students, delivering high-quality customer service via calls, emails, and web appointments.
Accurately enter and maintain data in LMS and CRM platforms, process applications, enrollment updates, payments, and refunds, and audit documentation for compliance.
Identify and merge duplicate records, provide daily activity reports, and recommend process improvements to support cross-functional projects.
Nightingale College is a higher education institution focused on nursing, using a blended-distance learning model to transform rural health landscapes. They have graduated nearly 5,000 nurses and foster a culture of professional development, work-life integration, and fun.
Create a welcoming experience by authentically engaging every caller and providing a world-class experience.
Thoroughly and accurately answer questions about customers' healthcare accounts and provide appropriate solutions.
Handle 35-50+ inbound and outbound phone calls per day and work closely with claim staff to adjust claims.
Point C Health is a national third-party administrator that delivers customized self-funded benefit programs. They are a mission-driven company with a focus on partnership, innovation, and a supportive culture.
Represent Noctrix in direct virtual patient interactions, including application training, product demonstrations, and proactive and reactive therapy support.
Serve as a consultant to clinicians and technicians during implementation and calibration sessions to ensure smooth integration.
Capture therapy support needs and provide feedback to product management and development teams.
Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience.
Provide exceptional customer service to Evo members via live chat, phone, and email. - Coordinate administrative tasks such as pre-authorizing charges and investigating parking tickets. - Work remotely as part of a virtual 24/7 call centre with flexible shifts.
Evo Car Share, created by BCAA, provides car-sharing services to British Columbians. BCAA has been recognized as a Top Employer for five years, fostering a supportive team environment.
Connect with consumers to resolve delinquent account issues and negotiate solutions.
Work remotely with a competitive hourly rate plus commission and paid training.
Utilize strong communication and problem-solving skills in a fast-paced call center environment.
AllianceOne, a subsidiary of Teleperformance, provides contact center management and accounts receivable solutions. As a global leader, they foster a culture of growth and enthusiasm, seeking over-achievers to join their team.
Provide exceptional customer service and support to clients remotely.
Lead and inspire teams to achieve outstanding results in client service.
Pursue professional growth and development with mentorship from experienced leaders.
Global Elite Empire Consultants is a third-party recruitment firm specializing in client service roles. They foster a supportive, nurturing environment with a focus on work-life balance and mentorship opportunities.