Customer-centric inbound and outbound communication that meets company quality standards
Investigation and verification of credit, employment, and financial information supporting mortgage underwriting
Management of incoming and pending supplement requests with attention to detail and turnaround time
Altisource drives innovation that powers the mortgage and real estate lifecycle. They foster an inclusive culture celebrating diverse voices and are committed to fair hiring.
Support users with back pain via phone, email, or chat, empathetically guiding them through digital therapy.
Diligently document patient data and coordinate with doctors and insurance companies on billing and coverage.
Resolve technical issues, provide regular reports, and share insights with the team to improve the service.
Sword is an AI healthcare company pioneering AI-native care programs for musculoskeletal and other health issues, aiming to heal billions. Backed by 59 clinical studies, 43 patents, and over $500 million from leading investors, it serves more than 1 million members across three continents with a culture of innovation and clinical excellence.
Handle inbound calls from patients, attorneys, and insurance providers to resolve billing-related issues.
Communicate revenue cycle processes and insurance information clearly to ensure positive customer experiences.
Apply knowledge of healthcare insurance terminology and payer requirements to support accurate responses.
The company is a healthcare services organization that provides patient support and revenue cycle management services. It fosters a patient-focused, remote work culture with an emphasis on empathy and professionalism.
Oversee day-to-day pod workflow and serve as the primary escalation point for complex leave situations.
Collaborate with other Pod Leads to standardize operating cadences and identify areas for improvement.
Provide mentorship, feedback, and training to Leave Guides, fostering a positive team culture.
Sparrow is a high-tech, high-touch employee leave management solution that simplifies leave processes like family and medical leave. It is a diverse, highly talented, and supportive remote team that is hardworking, collaborative, smart, and humble.
Conducting first phone calls with new members to assess fit for Brightline services.
Scheduling appointments and ensuring member paperwork has been completed.
Supporting providers with administrative tasks and answering admin-related questions.
Brightline is a therapy and psychiatry practice delivering expert pediatric, teen, and parental mental health care to families and kids up to age 18. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results and is backed by investors including Google Ventures and KKR.
Serve as the primary point of contact for patients regarding billing, statements, and payment resolution.
Manage patient accounts receivable and conduct proactive outreach for unpaid balances and payment arrangements.
Collaborate with cross-functional teams to resolve billing issues, improve workflows, and enhance the patient financial experience.
Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. The company is a remote-first, mission-driven startup that values genuine passion for improving patient lives and offers tailored professional development opportunities.
Conduct property inspections to identify potential damage covered by insurance.
Review and interpret insurance policies to help homeowners understand their coverage.
Complete necessary paperwork to support claims efficiently.
Metro Public Adjustment, Inc. is a trusted leader in the public adjusting industry for more than 30 years, specializing in helping policyholders receive maximum settlements under their insurance policies. They are expanding their team and looking for motivated individuals, offering a flexible, high-growth career with no experience needed.
Answer inbound patient calls promptly, document in EMR, and route to appropriate departments.
Make outbound calls for scheduling, follow-ups, and targeted campaigns while maintaining HIPAA compliance.
Meet performance metrics like handle rate and SLA adherence while collaborating with clinical teams.
Accompany Health is a primary, behavioral, and social care provider for patients with complex needs, offering at-home and virtual care with 24/7 support. The company is distributed across the US, with a mission-driven, empathetic care team and a startup culture.
Design and organize detailed travel itineraries including flights, hotels, cruises, resorts, transportation, and tours.
Research destinations and provide travel recommendations based on client preferences and budgets.
Coordinate reservations and confirm availability with travel suppliers and partners.
We are a travel planning company that assists clients in designing personalized travel plans by organizing trip details and researching destinations. We offer a flexible remote work environment with a supportive team culture focused on professional development and travel industry resources.
Serve as the primary point of contact for technical platform issues and provide appropriate support to internal and external users.
Prepare respondents to join interviews on time, facilitate start of sessions, and troubleshoot technical issues during interviews.
Document technical issues and resolutions, stay updated on product features, and provide internal technical guidance as needed.
M3 is a Japanese global leader in healthcare technology and research solutions, providing services to the healthcare and life science industry. The company operates globally with over 5.8 million physician members and has offices in multiple countries, and was ranked in Forbes' Global 2000 list.