Remote Customer service Jobs · Data Analysis

Job listings

$166,000–$253,000/yr
US Unlimited PTO 16w maternity 8w paternity

  • Own and evolve the Commercial CSM activation strategy to drive customers from closed-won to successful launch and early adoption.
  • Use data to diagnose activation bottlenecks, spend gaps, product adoption stalls, and customer risk across a high-volume Commercial book.
  • Manage, coach, and develop a team of ~6–8 Commercial CSMs operating in a high-volume activation motion.

Ramp builds intelligent infrastructure for finance teams, automating how over $200B in annualized spend flows through 70,000+ companies. The company fosters a high-agency, high-urgency culture where builders own problems end to end and make consequential decisions that shape business outcomes.

  • Independently manage a portfolio of district and school accounts, ensuring customer delight and driving product adoption.
  • Collaborate with sales, support, and education teams to mitigate risks, retain customers, and contribute to revenue growth.
  • Analyze customer feedback and success metrics to provide actionable insights to leadership and improve product experience.

Renaissance is a global leader in pre-K–12 education technology, helping educators personalize learning paths for students. With over one-third of US schools and customers in more than 100 countries, the company fosters a culture of trust, collaboration, and continuous growth.

  • Own an established portfolio across mixed tiers as the primary client relationship.
  • Own value realisation end to end, driving renewals to clean close.
  • Keep adoption and value on track through regular check-ins and reviews.

CoachHub is a digital and AI coaching platform that combines human coaching, behavioral science, and technology to empower enterprises. Backed by $330M and with 3,500+ coaches globally, it fosters a remote-first culture of ownership and impact.

$38,100–$45,720/yr

  • Triage and resolve customer requests via Zendesk and internal tools.
  • Investigate time-sensitive issues using data to confirm root cause before escalating.
  • Build deep working knowledge of Focal's systems to diagnose issues independently.

Focal Systems is a pioneering Silicon Valley startup that develops retail AI solutions using deep learning computer vision. The company is a tight-knit, rapidly expanding team of hard-working professionals from top universities and tech companies.

$80,000–$85,000/yr

  • Supports Quality Assurance Department clinical review activities and compiles documents for review requests.
  • Collaborates with clinical staff and other departments to ensure comprehensive reviews and appropriate escalations.
  • Reports on adherence to clinical quality standards and monitors payor Corrective Action Plans.

Centria provides clinical quality assurance services for autism therapy. They are an equal opportunity employer that values diversity and are large enough to support office operations across multiple states.

$24,450–$28,788/yr

  • Monitor marketplace activity to identify suspicious behaviors and prevent fraudulent transactions.
  • Analyze data to detect fraud patterns, emerging risks, and potential attack methods.
  • Collaborate with product, data, and engineering teams to improve fraud detection and prevention systems.

Jobgether is a platform that uses AI-powered matching to connect candidates with jobs at partner companies. It operates in a fast-paced, scaling environment with a global user base.

  • Establish yourself as a trusted advisor to drive client success, renewal, and growth for mid-to-large enterprise accounts.
  • Lead day-to-day client communication, deliver performance reporting, and provide strategic campaign insights.
  • Manage client health, revenue forecasting, and partner with account managers to identify expansion opportunities.

Drips helps big brands drive 1:1 conversations with large audiences using an AI-powered conversational outreach strategy. Founded in 2016, we are well-funded and foster a community-driven culture centered on core values like Happiness, Team, Lean, Passion, and Improve.

US Unlimited PTO 16w maternity 16w paternity

  • You run the team's daily engine, owning the operating rhythm and queue health.
  • You build a deep bench by coaching MSMs and developing Senior MSMs into player-coaches.
  • You keep your team focused on high-value work and manage handoffs with Service and Support.

Collective is a technology platform that provides business incorporation, accounting, bookkeeping, and tax services for self-employed individuals. It is a venture-backed startup with a focus on empowering businesses-of-one, featuring a culture of innovation and community.

  • Build and nurture deep strategic relationships with a portfolio of mobile gaming clients, serving as their trusted advisor.
  • Own end-to-end execution of partner deliverables, ensuring internal alignment and accountability.
  • Identify upsell and expansion opportunities, driving revenue growth through long-term relationship development.

Xsolla is a global leader in video game e-commerce, providing comprehensive solutions to game developers and publishers. We have a dynamic, collaborative team culture that values innovation and deep domain expertise.

  • Deliver both onsite and remote consulting services to hospitals and surgical teams to optimize robotic surgery programs.
  • Lead complex customer engagements by collaborating with hospital stakeholders and cross-functional teams to provide customized solutions.
  • Analyze customer usage data and performance metrics to tailor consulting engagements and demonstrate measurable value.

Intuitive is a pioneer in robotic-assisted surgery, dedicated to advancing minimally invasive care through intelligent technology. For over 25 years, the company has built a diverse and inclusive team of passionate individuals focused on solving healthcare's hardest challenges.